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Collection of statistics on community access to information and communication technologies (ICT). Doris Olaya Statistician. Mexico City, 18 November 2004. P:\ENG\ITU-D\BDT\PSF\MEF\TDS\MEX04\16_OSILAC_E.PPT 1. Search for community access statistics.

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mexico city 18 november 2004

Collection of statistics on community access to information and communication technologies (ICT)

Doris Olaya

Statistician

Mexico City, 18 November 2004

P:\ENG\ITU-D\BDT\PSF\MEF\TDS\MEX04\16_OSILAC_E.PPT 1

slide2

Search for community access statistics

OSILAC – Observatory for the Information Society in Latin America and the Caribbean

... One of its main missions:

  • Standardization and harmonization of ICT-related indicators

Search for statistics on:

Supply of pubic Internet access centres

User demand

P:\ENG\ITU-D\BDT\PSF\MEF\TDS\MEX04\16_OSILAC_E.PPT 2

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Search for community access statistics

  • Supply: Number of access centres
  • Sources: Regulatory bodies
  • Governmental programmes
  • Private programmes
  • Demand: Number of persons/households using public access centres
  • Sources: Household surveys
  • Surveys on use of ICTs
  • Private studies on ICT

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Problems encountered

... in measuring public access to ICTs

Different names and definitions for access points

Differences in internal structure in countries

Different definition of indicators

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Names and definitions used

  • Infocentre (Chile, Venezuela, El Salvador)
  • Telecentre (Chile)
  • Telephone box (Argentina)
  • Public telephone (Peru, El Salvador)
  • Commmunications centre (Venezuela)
  • Connection centre (Venezuela)
  • Community technology centre (Argentina)
  • Community access centre (Mexico)
  • Public service (Mexico)
  • Cybercafé –Internetcafé (Ecuador, Colombia)

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Definitions for which statistics are available (Regulatory bodies)

Infocentres: Local connectivity centres providing access to information services, different types of remote communication, education and training, preferably in rural or geographically isolated areas. Also provides an alternative for people without a telephone line or computer, offering them more economical and effective access to such facilities. Services offered: Internet access, e-mail, telephone, fax, scanner, photocopy, etc.

Chile, Subtel

El Salvador (http://www.conectando.org.sv/Infocentros.htm)

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Definitions used (Regulatory bodies)

Telecommunication access centres: Infocentres, Communications centres (CANTV) and Connection centres (Telcel).

Venezuela, CONATEL

Internet booths: Initially designed as connection centres allowing anyone without a computer or web access to still participate in this new form of social integration.

Peru, Peruvian Scientific Network

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Definitions used (Regulatory bodies)

Cybercafés(authorized premises) in provinces. Most of them come under the “Internet for All” plan.

Ecuador, Superintendency for communications

Community technology centre: Community meeting place where communication and opportunities to access information and knowledge are provided by ICTs (1350)

Argentina, Secretariat for communications – National Programme for the Information Society (PSI)

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Countries producing data on public access

Demand analysis:

Chile

Colombia

Costa Rica

Mexico

Peru

Trinidad and Tobago

Belize

Barbados

Supply:

Venezuela

Ecuador

Mexico

Chile

Jamaica

P:\ENG\ITU-D\BDT\PSF\MEF\TDS\MEX04\16_OSILAC_E.PPT 9

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Indicators / questions

Supply:

Venezuela:

Number of telecommunication access centres

Chile:

Number of infocentres (including public libraries, not including private cybercafés)

Ecuador:

Table of registered and authorized cybercafé premises classified by province, indicating which come under the “Internet for All” plan

Mexico:

Quantity of community access centres by size of population in villages and towns

Population served by CACs

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Standardization of indicators

Supply indicators

  • Idenfity common feature in the definition of access point
  • Access point has the backing of a government programme

2.Identify a way of comparing countries

Number of inhabitants per infocentre x region

= Inhabitants/Infocentre

Size of region by number of inhabitants

Category 1: 0-99 thousand

Category 2: 100 thousand - 299 thousand

Category 3: 300 thousand - 499 thousand

Category 4: 500 thousand - 999 thousand

Category 5: one million - two million

Category 6: ≥ two million

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Standardization of indicators

3.Derive the indicator

Average inhabitants per infocentre according to size of regional/provincial population

i= number of regions with population size j

j = 1, …, N; N = number of possible population sizes

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Standardization of indicators

Average inhabitants per infocentre by size of region/province

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Indicators/questions

  • Demand:
  • Household surveys
  • Where do you most often useInternet? two choices(Chile)
  • 4. At a community telecentre or infocentre
  • 5. In private places (cybercafé, kioskonet, etc.)
  • In what other places than the household do you use a computer?
  • multiple choice(Colombia)
  • - Digital community hall
  • Internet café
  • (Only in home)

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slide15

Indicators/questions

Demand:

Household surveys

Where and for what purpose do you mainly access the Internet? two choices(Mexico)

4. Public service

Where do you use the Internet?* multiple choice (Costa Rica)

5. Internet café

*The question is put to the household as a whole, not to each member.

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Indicators/questions

  • Demand:
  • Surveys on use of ICT
  • Internet access points for people without access in the home? one option(Colombia)
  • 4. Internet café
  • Place where you access the Internet? (Argentina)
  • Only in cybercafés, telephone boxes and others
  • In more than one of these
  • Where do you use the computer? multiple choice(T&T)
  • 5. Cybercafé
  • 2. Library

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Indicators/questions

Options for places of Internet use in the surveys

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Indicators/questions

Proposed question:

Where have you most often used the Internet in the last 12 months?

(more than one answer possible, e.g. three most frequent places)

a. Homeb. Work

c. Educational establishment (including libraries)d. Community centre (centre subsidized with public funds or set up by public authorities)

e. Private (cybercafé, Kioskonet, etc.)

f. Parent's, friend's, neighbour's, etc. homeg. Other

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Necessary agreements

  • Agreement on a definition of communitycentres.
  • What to include in this category?
  • Infocentre, telecentre, community access centre, etc.
  • Define each of these.
  • Agreement on a standard question to include in surveys.
  • Agreement on standard reply options for surveys.

P:\ENG\ITU-D\BDT\PSF\MEF\TDS\MEX04\16_OSILAC_E.PPT 19