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Job Training Analysis: Integrating Production with Safety

Job Training Analysis: Integrating Production with Safety. Train the Trainer Salt Lake City May, 2004. Collaborative work - field testing a process for quickly developing information for use in skills training…. NIOSH / Morton Salt / MSHA. …a few questions….

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Job Training Analysis: Integrating Production with Safety

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  1. Job Training Analysis: Integrating Production with Safety Train the Trainer Salt Lake City May, 2004 Collaborative work - field testing a process for quickly developing information for use in skills training… NIOSH / Morton Salt / MSHA

  2. …a few questions… If we wanted to create variability in how this loader was operated by different operators…. What would we likely do?

  3. What might be the consequence of that variability? • Increased risk of injury? • Increased maintenance costs? • Increased production downtime? Overall – increased operating costs?

  4. ..a picture of a table top JTA Duty 2: Pre-shift operational checks Different methods can be used to develop the job analysis (column 1) Morton Salt Inc. (Lift Truck Example) Contact: Bruce Blakemore

  5. Duty 2: Pre-shift operational checks

  6. Duty 2: Pre-shift operational checks

  7. … a practical JTA 3 level hierarchy Short descriptions of the tasks and steps • Makes sense to experienced workers • Is a natural way of thinking about the job • Is useful for chunking the job into parts that can be taught and evaluated • Is at a level of detail that is useful for the trainee and the trainer

  8. How is a JTA used? ..to help structure skills training Can reduce the time to learn a new skill Can reduce the variability in how the task is performed

  9. Good quality skills training… • Connects production, safety, maintenance, and crew coordination • Is planned • A trainer is present

  10. On-the-job exp. (OJE) Self teaching Shadow another employee No plan developed No evaluation other than self-assessment Structured OJT Trainer present Plan developed Trainer has learned skills in Teaching Evaluating Range of OJT All jobs carry some risk – relative risk is an important consideration

  11. Why structure OJT? Why invest in a job training analysis?

  12. Putting a JTA into context Experienced workers define training / performance targets JTA is fluid – can be easily modified over time..

  13. Roof bolting - Duty 2: Tramming Objective: Learner will be able to demonstrate and explain how to safely tram equipment.

  14. Some benefits of table top JTA… • Makes use of the experience of those who perform and have a stake in the job • Saves time over other methods for doing a training needs assessment (or job analysis). • Listing of duties, tasks and steps makes sense to those who do the job. • A good way of getting experienced performers on the same page • Puts a lot of key information on a single page • Can be readily used as a guide for OJT • Is based on long term military ISD research

  15. What might be gained? • Time • Less risk of downtime? • Save time of maintenance and repair folks • Less risk of injury? • Save timeof the employee: less lost time • Quicker acceleration of learning? • Less time to (learn) do a particular task

  16. If we wanted to reduce variability in how these two would operate this equipment... • What would we likely do?

  17. OJT / general training method… • Assess • How? • Train • How? • Evaluate • How?

  18. On-the-job training… • Prepare (training outline?) • Define gap…is training necessary? • Trainer demonstrates / informs / discuss One job duty or task at a time… • Trainee demonstrates / practice / talks their way through the task… • Trainer offers feedback – ask questions – more feedback • Evaluate – determine if performance is acceptable (can be done in many different ways) assess training evaluate

  19. Different approaches to training… Trainer centered Learner centered

  20. Enhancing OJT (skills training).. Small, layered (time) investments Practical ways to do a job analysis Considerations in selecting and training the OJT trainer

  21. Limitations of OJT… • Teaching nonroutine skills • Teaching cognitive skills The notion is to consider the training environment…the classroom is one, the work site (via OJT) is another…

  22. The end…

  23. Job analyses are not all alike.. • Interview / observe individuals • Gather information • Synthesize – tie information together into a training plan / program • Group - table top method • Prepare a plan • Set up / conduct a 1-3 day workshop • Verify / refine results • Includes those who not only perform the job, but who have a stake in the job

  24. JTA…. • Based on the group process - small groups of individuals who have relevant expertise and a stake in the job • The group makes consensus decisions on information contained within each of the three columns. Based on extensive military research – Instructional Systems Development

  25. A few more considerations… Job analysis and On-the-job Training 1. Would you want to structure OJT for every job at the mine site? 2. What types of jobs would you select for structured OJT??

  26. …other KEY considerations… • Skills of the OJT trainer…. • ..and small investments?? • Select experienced workers who are interested in teaching • Give them time to develop a road map (JTA? + other material?) • Provide training in teaching and evaluating

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