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Integration-centric implementation of BPM in Financial Services

Integration-centric implementation of BPM in Financial Services. Agenda. Choose the methods and tools carefully. Determine the value and then choose the tools Organizational willingness determines your pace. The reality of integration. BizTalk handles the bytes with ease

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Integration-centric implementation of BPM in Financial Services

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  1. Integration-centric implementation of BPM in Financial Services

  2. Agenda Choose the methods and tools carefully • Determine the value and then choose the tools • Organizational willingness determines your pace The reality of integration • BizTalk handles the bytes with ease • It’s the other bits that slow up the process The processing picture is finally complete….. or is it?

  3. Stay focused on our reality People Ready Business is our avenue to success

  4. One team - two products? BizTalk Server vs Workflow Foundation BizTalk Server provides workflow across existing applications and between trading partners Windows Workflow Foundation is a framework for adding workflow inside a custom application

  5. Is your organization ready & willing? Static, disparate applications and platforms Standards-based, flexible business applications Fully service-oriented, dynamic application platform Adaptive platform driving core applications and business processes Cost Efficiency Business Enabler Strategic

  6. Reality check per process Communication & Collaboration Seamless communication & collaboration across the firewall. Secure and compliant. Phone, paper, fax, email to and from customers. Communicate based on customer choice. Secure email, internal collaboration. Secure & managed collaboration across departments. Unified communications. Enterprise Content Management & Integration Paper filing systems, offsite storage, emails remain isolated, manual processes. Centralised digital filing & communications management. Digital process management. SLA managed work. Processes & documents integrated to transactions. SLA & resources managed. Mundane work is automated. Federated processes & documents across all parties. Simulation & prediction of federated resource requirements. Rules based automation. Business Intelligence Closed Loop Analysis alters rules which in turn alter processing resources. Reports are silo based. Exceptions managed via reports. Reports integrate multiple data sources, historical trends easily tracked. Alerts, scorecards, dashboards integrated to all relevant data sources.

  7. AHM Business Innovation

  8. Business Process Segmentation Human to Human - Collaborative Human to System – Case Based System to Human - Transactional System to System - Automated

  9. Human to System BPMS Office Business Applications Word Excel Outlook InfoPath Office SharePoint Server SOA and Business Processes Create Lead Create Oppt’y Create Quote Complete Sale Create Invoice Qualified? Closed? Identity & Access Control .NET Framework 3.0 Web Services Retire Lead CRM ERP Microsoft BizTalk Server 2006 R2

  10. System to Human / System Human to Human - Collaborative Human to System - Administrative System to Human - Transactional System to System - Automated

  11. System to System to Human BPMS Office Business Applications Custom Developed Word Excel Outlook InfoPath Office SharePoint Server SOA and Business Processes Create Lead Create Oppt’y Create Quote Complete Sale Create Invoice Qualified? Closed? Identity & Access Control .NET Framework 3.0 Web Services Retire Lead CRM ERP Microsoft BizTalk Server 2006 R2

  12. The human face of automation

  13. The processing picture is finally complete….. or is it?

  14. Market growth drives innovation Forrester: BPM Market Growth Worldwide, 2005 To 2009

  15. The case for BizTalk

  16. Questions & Answers

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