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Australian Newspapers Beta http://ndpbeta.nla.gov.au/ .

Australian Newspapers Beta http://ndpbeta.nla.gov.au/ . . Summary of Usage and Feedback August – November 2008 ANPlan-ANDP Workshop, Canberra, 28 November 2008 Rose Holley – ANDP Manager. Content and Access. Released to public 25 July 2008 73,000 pages on release

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Australian Newspapers Beta http://ndpbeta.nla.gov.au/ .

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  1. Australian Newspapers Betahttp://ndpbeta.nla.gov.au/. Summary of Usage and Feedback August – November 2008 ANPlan-ANDP Workshop, Canberra, 28 November 2008 Rose Holley – ANDP Manager

  2. Content and Access Released to public 25 July 2008 • 73,000 pages on release • 367,000 pages by 3 November 2008 • 3.5 million articles by 3 November 2008 • No major outages in period

  3. Users Registered login is optional • Registered users 1,488 • Unique visitors 94,000 • 78% of users in Australia • Average time on beta = 18 mins

  4. Search Activity • 2 million keyword searches • Between 18,500- 28,000 searches per day • + Unknown amount of browsing by date, title, state, category.

  5. User Interaction • 1 million lines of OCR corrected • 60,000 articles corrected • 18,000 tags added • 800 comments added • Top corrector 60,000 lines in 2000 articles • Correction 24 hrs a day/7 days a week. • Peaks at 3pm and 9pm • Top tagger – 5,500

  6. Feedback • Feedback survey • ‘Contact Us’ web form • Observation on user activity and stats • Blogs and Forums • Direct e-mail/phone • Suggestions from ANDP team and ANPlan

  7. Response • Feedback survey 340 people • ‘Contact us’ 200 people • + Other = Hundreds of general positive comments = Hundreds of specific suggestions

  8. Positive General Comments • Service as a whole • Keyword searching (quick and effective) • Speed of finding things • Online from home (saves travel, convenient) • Free (too good to be true?) • Available 24/7 (so can do more) • Easier than microfilm • Good body of content (can’t wait for SMH) • Text correction is fantastic

  9. Summary needs • Small enhancements to advanced search • Major enhancements to text correction feature and related items (want it easier to do more) • Creation of networking features for user community (help, share, communicate, work with each other) • Transparency of users and system (open user profiles, stats, ranking, about)

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