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Proper Netiquette. Everyone should know the proper ways to communicate with others via the internet Sandy Matczak CIS 1055, Section 006. What is Netiquette. Netiquette is “Network Etiquette” that refers to the way people should communicate over the internet, social websites, and emails.

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Proper netiquette
Proper Netiquette

Everyone should know the proper ways to communicate with others via the internet

Sandy Matczak

CIS 1055, Section 006

What is netiquette
What is Netiquette

  • Netiquette is “Network Etiquette” that refers to the way people should communicate over the internet, social websites, and emails.

  • Two types:

  • Proper or “common courtesy”

  • Informal or “slang”

Two Types

Do’s and Don'ts



Proper netiquette1
Proper Netiquette

  • Not your friend/family

  • Respect

  • Kept on professional basis

  • Could be taken offensively

  • Blind copying supervisors; if necessary

  • Should never express personal emotions

  • Respect their credentials and degree

  • Could be used as a possible reference

  • You are building your professional network

  • Can lose your job over informal etiquette

Proper netiquette is needed to be used when contacting a boss or supervisor and a professor or academic advisor.

Proper netiquette2
Proper Netiquette

  • Be Direct

  • Spell Check

  • Proof Read

  • State what you want them to know

  • State the time and date

  • Do not go off topic

  • Do not be conversational

  • Always use the subject line; if available

  • David Chiles:


Informal netiquette
Informal Netiquette

Informal netiquette is more for the use of social sites, friends and close family members

  • Friendly/Slang/Acronyms/Fowl language

  • Comedy purposes, Emojis, pictures, etc.

  • Things can be misconstrued, but usually everyone on same page

  • Can include “flaming”

  • Very personal

  • Disregards the profession of any user

  • Way to reach family emotionally

  • Usually disregards who can be watching you (potential employer)

  • Can cause many issues

Networking sites
Networking Sites

  • Five main ways people use the internet for networking purposes…

  • Emerging? Google + (new one): share videos, pictures, updates and add members. (Is it meant for professional use or personal use? Still up for debate)

Emails and linked in
Emails and Linked in



  • Must include subject line (name, section, brief reason for writing)

  • A greeting, body and closing

  • Include a signature

  • Be direct, detailed and professional

  • Have a professional profile picture

  • Do NoTWrItE in CrAzYWaYs

  • Do not use written [email protected], curse words, or acronyms

  • Do not start talking about personal affairs to anyone who is a professional contact


Facebook and twitter
Facebook and Twitter



  • LOL, WYD, WYA (not capitalized) are all acceptable acronyms

  • Emoji’s are preferred in many situations

  • Be brief (twitter only allows 140 characters, choose wisely)

  • TYPE IN CAPS (also implies yelling here, too)

  • Start “wars”. Although, many find abusing, this is a form of cyber bullying!

  • Assume pplknowat u r tlking bout’ ( this can be overwhelming because some people are still new to the cyber text lingo)

Why am i telling you this examples of real life stories
Why am I telling you this?Examples of real life stories


  • Facebook


Derek Medina, 31, posted a picture of Jennifer Alfonso's blood-stained body -- collapsed and contorted on the kitchen floor -- to his Facebook feed with a note, according to authorities.

"Im going to prison or death sentence for killing my wife love you guys miss you guys takecare Facebook people you will see me in the news," he purportedly wrote.


Acronyms why are these included in netiquette
Acronyms?Why are these included in netiquette?

You must know your audience
You Must know your audience?

  • The way people type and the impersonal or professional ways of writing can throw another person off guard or lose them completely in a conversation.

  • There are many cases where people misinterpret what is being said to them due to the different kinds of acronyms used for words.

Acronym conflicts
Acronym Conflicts?

  • Depending on the setting or who you are talking to, acronyms can cause a misunderstanding

  • 1) “what did she have” “Anestesia, AKA, Oxytocin”

  • 2) MIB

  • 3) “BBL tweeps, heading BTW”

  • 4) Complains of JT pain

  • 5) “LOL mom ok whatever”

  • My favorite:

  • ACL can mean “access control list” to Professor Nichols in class, but can mean “Anterior Cruciate Ligament” to me after an Anatomy class.

  • See the confusion? How do we handle this language barrier?

  • By learning our audience

Many i see
Many I See

  • -LOL: laughing out loud, lots of love

  • -TLC: Singing group, tender loving care, teaching/learning center

  • -MVP: Most Valuable Player, Mitral Valve Prolapse, multimedia video processor

  • -NPO: Nothing by mouth, Non-Profit Organization,

  • -WTF: What the freak, Why the face, where’s the fire,

  • -STBY: Sucks to be you, sorry to bother you, standby

  • -XO: genetic code for Turner’s Syndrome, Hugs and Kisses, Executive office

  • -PPD: Philadelphia Police Department, Postpartum depression, Program for persons with disabilities, PPD tests.


  • Two types of netiquette

  • Do’s and Don’ts

  • Online Trouble

  • Acronym conflictions


  • Chiles, D. Network, ND. Web. 11, Nov. 2013.

  • Farlex, Inc. The Free Dictionary. ITT Tech Official site. 2013. Web. 15, Nov. 2013.

  • Fauci, Anthony S., et al. Harrison's Principles of Internal Medicine. 17th ed. United States: McGraw-Hill Professional, 2008.

  • Josfland, J and SGS. The Online Learning Series: Netiquette. Study Guides and Strategies. 1996:2013. Web. 11, Nov. 2013.

  • Netlingo and 1995-2013. Web. 12, Nov. 2013.

  • Ross, Seth, T., and Netiquette., 1990-2011, Web. 11, Nov. 2013.

  • Saladin, Kenneth S. Anatomy & Physiology: The Unity of Form and Function. New York, NY: McGraw-Hill, 2012. Print.