Tips for Trainers

1. Tips for Trainers AWO Interregion Safety Committee

2. Group Exercise • Take A Sheet of Paper and Briefly Write Down: • Your 3 Best Training Experiences - Why • Your 3 Worst Training Experiences - Why • The Best Trainer You Ever Had - Why • The Worst Trainer You Ever Had - Why

3. SELF ACTUALIZATION ESTEEM SOCIAL SAFETY PHYSIOLOGICAL Getting Ready to Learn to Learn Maslow’s Hierarchy of Needs – Applied to Training

4. Learning Stages Be A Motivator • Unconscious Incompetence • “Dumb and Don’t Know It” Be A Confidence Builder • Conscious Incompetence • Realize How Much They Don’t Know Be A Coach and a Consultant • Conscious Competence • Good and They Know It Get Them Involved • Unconscious Competence • “In a Rut”- Most Dangerous

5. Commitment – This is Important and I Am Passionate about It! Conviction – This is Important Acceptance – Seems to Be True or Valuable Interest – Maybe This Will Be Important Awareness – Notice, But Wonder If It’s True Unawareness – Couldn’t Care Less Learning Progress

6. Different Ways We Learn • Auditory Learners – Learn by Hearing • Recall Best What They Have Heard: Lecture and Feedback from Fellow Students • Visual Learners – Learn by Seeing • Key Points Written Down, PowerPoint, Flip Charts • Hands-On Learners – Learn by Doing • Role Playing, Group Exercises

7. A Mix of Learning Techniques • The Most Effective Method • Hear It - Lecture • See it – PowerPoint, Flip Charts • Do It – Role Playing, Group Exercises

8. Training Exercise Your Trainees Know Nothing --Till You Train Them-- • With Your Back to the Trainee, Ask Him/Her to Put on the Life Jacket • Ask the Audience to Help • Turn Around and Demonstrate

9. More Tips for Trainers • Know Your Audience • Know the Reason for the Training • Know the Environment • Develop Your Presentation • Develop Your Introduction • Critique Yourself • Conclusion • Follow Up

10. Become Body Aware • Avoid: • Hands in Pockets • Rattling Pocket Coins • Repeating Expressions Such as “You Know” • Leaning on the Podium • Playing with Pens, Papers, Paper Clips, etc. • Pacing • Scratching • Playing with Hair • Rubbing Hands • Twisting Rings or Jewelry

11. Understanding Communication Exercise: “Let’s Talk” • In Groups of Two, Talk to Your Partner About Anything for Two Minutes • Tell Your Partner What You Noticed About His/Her Nonverbal Behavior • Exchange Roles and Do the Same Thing • Now Each Team Talk without Any Nonverbal Movements

12. Discussion Questions • Were You Aware of Your Nonverbal Movements in the First Conversation? • Did You Find Any of Your Partner’s Movements Distracting? • How Did It Feel When You Were Unable to Use Any Nonverbal Communication? • Was Your Communication as Effective?

13. Listening • Average Adult Only Remembers 25Percent of What He/She Hears • How to Improve: • Don’t Jump to Conclusions • Judge Content, Not Delivery • Delay Evaluation • Listen for Ideas • Actively Work at Listening • Resist Distractions • Paraphrase

14. Why Trainers Ask Questions • Get or Clarify Information • Provide Interaction • Individual Attention • An Opportunity for the Trainee to Share View Point Rules for Questions • Address to Individual or Group • Make the Question “Open Ended” to Encourage Discussion • Provide Positive Support

15. Responding to Questions • Listen • Be Objective • Don’t Interrupt • Repeat • Direct the Question Back to the Group • Make Sure All Can Hear • Involve the Group • Respond • Briefly and Truthfully • Relate to Subject • It’s OK Not to Know

16. List 1. 2. Presentation SkillsGroup Exercise • In Groups: • Elect a Spokesman and a Scribe • Spokesman Will Explain the Group’s List • Share Your List With the Whole Group

17. Develop a List of “Training Best Practices” Using What You Have Learned

18. Summary • Trainees Have Basic Needs That Must Be Met for the Training to Be Effective • Overcoming Learning Obstacles: • Motivating, Coaching • Learning Comes in Stages • Unawareness to Passion • Different Ways of Learning • Hearing, Seeing, Doing • Basic Tips • Know: Who, Why What, Where • Self Awareness

19. Summary, Cont. • Nonverbal Communication • Use Gestures to Make Your Communications More Effective • Listening • Adults Remember Only 25 Percent of What They Hear • Ask Questions • Open Ended, Positive Reinforcement • Respond to Questions • Listen, Repeat, Respond Enjoy Training!