1 / 12

Group Project: Benefit Training to HR Representatives

Group Project: Benefit Training to HR Representatives. Kristen Winter Lisa Schlais Alison Stoker. Introduction. We asked ourselves what was a major issue we had in our jobs when working with employees. Common Response: Felt uncomfortable

artan
Download Presentation

Group Project: Benefit Training to HR Representatives

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Group Project:Benefit Training to HR Representatives Kristen Winter Lisa Schlais Alison Stoker

  2. Introduction We asked ourselves what was a major issue we had in our jobs when working with employees. Common Response: Felt uncomfortable with the amount of information we had in regards to employee benefits

  3. Interview Questions • What do HR Reps need to know successfully answer benefit questions? • How can HR Reps have information/resources at their finger tips? • Why don’t HR Reps have a better understanding of how benefits work?

  4. Interview Questions(Continued) • What types of tools are available to HR Reps to become more knowledgeable about benefits? • How can Benefits Coordinators and Benefit Companies communicate better to HR Reps? • How do HR Reps maintain knowledge if there is a change in benefits?

  5. Needs Analysis/Problem Statement HR Reps need adequate information and resources to successfully assist employees with benefit issues.

  6. Proposed Training Program • Initial HR Representative Orientation • Continuous training throughout year to maintain/update HR Representative knowledge

  7. Timeline for Eliminating Deficiencies • Orientation – 3 half day trainings, one a week for first month • Final week (4th Session) includes group benefit review, question/answer session, orientation evaluation • Continuous training – Live meetings, Wiki, HR Helpdesk, etc.

  8. Leader’s Training Guide • See outline handout

  9. Participant Training Guide • See training guide handout

  10. Follow-Up Evaluation • Given during 4th week • Includes: • Fill in the blank • Question/Answer session

  11. Self – Review of Training Program

  12. Sources • www.humanadental.com • www.my.manitowoc.com • www.healthinsurance.org/faqs • www.aetna.com/faq-health-insurance/member-rights-understanding-yourbenefits-faqs.htm • www.nationalassociates.biz

More Related