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Security Concerns at Offshore Development Centers. MIS Practicum Presentation Week 6 Ashish Bahety. The Issue. The Issue: Security Concerns at offshore development centers. The Problem: Security Breaches Sale of personally identifiable information

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security concerns at offshore development centers

Security Concerns at Offshore Development Centers

MIS Practicum Presentation

Week 6

Ashish Bahety

the issue
The Issue
  • The Issue: Security Concerns at offshore development centers.
  • The Problem: Security Breaches
    • Sale of personally identifiable information
    • Unintentional exposure of information to outsiders
    • Loss of Laptops, backup tapes
    • Dishonest insiders
how is the issue looked at
How is the issue looked at?
  • By the Offshore Development Center
    • Overhyped
  • By the Client Company
    • “Necessary evil”
  • By the governments
    • Exporting Country (India/China)
      • Seriously: Hampers the industry as a whole
    • Importing Country (US)
      • Politically (Jobs are being lost)
      • Creating legislation forbidding information leaving US, or to inform customers that their data may be sent out.
examples of the issue
Examples of the issue
  • TJX security breach: Credit Card
  • A security breach at HSBC's offshore data-processing unit in Bangalore has led to £233,000 being stolen from the accounts of a small number of UK customers.
  • Iron Mountain Inc lost backup tapes of client Time Warner Inc. holding personal data of 600,000 former and current Time Warner employees.
  • Bank of America lost an unencrypted backup tape with credit card information on up to 1.2 million federal employees while it was being shipped on a commercial airline.
vendor and consultant white papers
Vendor and consultant white papers
  • Good idea of the different theories
  • What to outsource and what not?
  • How to select a vendor?
  • Guidelines to follow to reduce the risk.
relevance to academic coursework
Relevance to Academic Coursework
  • IS Security
  • Systems Analysis and Development
    • What to outsource and what not to?
    • Associated Risks
  • IS Planning
  • Global Supply Chain Management
    • What parts of the Supply Chain to outsource.
general issue
General Issue
  • General Issue: Security
  • Academic Research:
    • There is a huge cost to document each and every process that is outsourced.
    • Best people in the industry are used at the time of procuring the contract and then they are shifted.
  • Studies that identify the key factors and challenges:
what is being done
What is being done?
  • Increased usage of “more” secure channels.
  • Training to employees to keep data secure.
  • Payment to hackers to test the system and identify the weak links.
  • Investment in secure facilities.
  • Careful analysis of vendor before selecting them.
  • Security Audits.
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