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Facility Access and Shipment Tracking (FAST) Overview Agenda Introduction to FAST Appointments Make Appointment Appear for Appointment Review Appointment Data FAST and Full-Service Resources Screenshots from FAST Website Introduction to FAST What is FAST?

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agenda
Agenda
  • Introduction to FAST
  • Appointments
    • Make Appointment
    • Appear for Appointment
    • Review Appointment Data
  • FAST and Full-Service
  • Resources
  • Screenshots from FAST Website
what is fast

Introduction to FAST

What is FAST?
  • Facility Access and Shipment Tracking
    • A system for business mailers to schedule appointments for entry of mail into postal facilities
  • FAST accommodates both drop shipped and origin-entered mailings
why use fast

Introduction to FAST

Why use FAST
  • Required for mailings brought to facilities that are FAST-enabled, including all of the following:
    • Network Distribution Centers
    • Sectional Center Facilities
    • Area Distribution Centers (for Periodicals only)
  • FAST can benefit mailers in several ways:
    • Simplifies the scheduling process
    • Streamlines the data maintenance process
    • Reduces overall appointment wait times
    • Reflects the capacity of a USPS facility
why drop ship with fast

Introduction to FAST

Why drop ship with FAST
  • Standard Mail, Package Services and Periodicals may be eligible for further discounts if the mail is entered closer to its destination
    • The drop ship discount received depends on where the mail is entered
  • Drop shipment enables origin verification and postage payment for shipments
    • Transported by mailer (or third party) at the mailer’s expense on the mailer’s own or contracted vehicle to destination USPS facilities for acceptance as mail
  • Prepared for deposit at a destination entry price
which facilities are active in fast

Introduction to FAST

Which facilities are active in FAST
  • Drop Ship Product File shows facilities
    • Available for download from the FAST Website on the FAST Resources page
  • Interactive listing of facilities is also available on the FAST Website
    • Facilities Profilesection
  • Redirection occurs when mail is directed to a facility other than the default due to facility restrictions, building expansions, peak season mail volumes, emergency constraints, or changes due to processing
    • The FAST system also reports redirections of mailings
    • The Mail Direction Search Report provides redirection information
when not to use fast

Introduction to FAST

When not to use FAST
  • Some facilities are not currently active in FAST
  • For Delivery Units without FAST, telephone appointments are an alternative
    • In these cases, a Postal Service employee may schedule an appointment when the mailer calls with a request to deliver a drop shipment at the specific destination
two basic types of information are entered in fast for each appointment

Introduction to FAST

Two basic types of information are entered in FAST for each appointment
  • Logistics
    • Where to take mail
    • When to show up
  • Mail Content Information
    • Mail class
    • Mail shape
    • # of pallets, rolling or bedload units
    • Additional optional data elements (shown on next slide)
slide9

Introduction to FAST

For mail content information, in addition to the required data, there is other optional data that can be entered
  • Total Weight
  • Content Number [ID #]
  • Mail Preparer ID
  • Content Name
  • Comments
  • Priority Mail check box [yes/no indicator]
  • Total Pieces
  • eVS Indicator
  • eFile Number
full service requirement

Introduction to FAST

Full-service requirement
  • Container barcode information
    • When using FAST to schedule an appointment that will qualify for a full-service discount, the container barcode number is also required
agenda11
Agenda
  • Introduction to FAST
  • Appointments
    • Make Appointment
    • Appear for Appointment
    • Review Appointment Data
  • FAST and Full-Service
  • Resources
  • Screenshots from FAST Website
fast process

Appointments

FAST Process

2. Appear for Appointment

What happens

1. Make Appointment

Who makes

How to make

3. Review Appointment Data

What reports are available

an appointment may be scheduled in fast either by a single entity or jointly

Make Appointment

An appointment may be scheduled in FAST either by a single entity or jointly
  • Single Entity Scheduling
    • One business entity provides both:
      • Logistics (facility, day, time)
      • Content detail (mail class, mail shape, count, etc.)
  • Joint Scheduling
    • Different business entities provide logistics and content information for the appointment
    • For example, a transportation company might provide the logistics information for a mailing and a printing company could provide the content information for the same mailing
slide14

Make Appointment

FAST allows one-time or recurring appointments

  • One-time Appointments
    • Appointments that occur on a one-time/as-needed basis
  • Recurring Appointments
    • Appointments that occur on a consistent frequency, on the same day or days, at the same time of the day, with typically the same content information
ways to create an appointment electronically
Ways to create an appointment electronically

Online – Access the FAST Website through the Business Customer Gateway

Interactive forms allow entry of logistics and content

Make Appointment

From Business Customer Gateway, click on “Schedule a Mailing Appointment (FAST)”

ways to create an appointment electronically cont

Make Appointment

Ways to create an appointment electronically (cont.)
  • Using software to exchange data with FAST in Mail.XML format
    • Messages containing logistics and content pass through the PostalOne! system to and from the FAST system
    • Web Services is the term for the type of software used to exchange Mail.XML data
    • (More details on this option are on the next slide)
two approaches are available using mail xml to create an appointment

Make Appointment

Two approaches are available using Mail.XML to create an appointment

2a. Pure Web Services

  • Mail.XML transaction in which all logistics and content detail is sent in the XML file by the customer

2b. Web Services with Mail.dat

  • Logistics information is sent in the XML file
  • Content information is pulled from an existing database in the PostalOne! System
ways to update an appointment

Make Appointment

Ways to update an appointment
  • Online through the FAST Website
    • If the appointment was created through the FAST Website
  • Using software to exchange data with FAST in Mail.XML format
    • Pure Web Services
    • Web Services with Mail.dat
  • Using Mail.dat to send container barcode and content information
    • For recurring appointments only
fast website functionality notes

Make Appointment

FAST Website functionality notes
  • Barcodes
    • Mail.XML or Mail.dat should be used to enter barcode information for a FAST appointment
    • The FAST Website isn’t designed to either create or update mailing barcode information for an appointment
  • For an appointment created by Mail.XML, updates should be made through Mail.XML or Mail.dat, rather than through the FAST Website
    • For an appointment created using Mail.XML, the only update possible through the FAST Website is cancellation
option for single entity creating a one time appointment through fast website

Make Appointment

Option for … single entity creating a one-time appointment through FAST Website
  • The mailer creates a new appointment through the FAST Website:
    • Chooses USPS facility
    • Selects mail class (First-Class, Standard, Package Services or Periodicals)
    • Selects available day and time
    • Provides content information (mail shape, # of pieces, etc.)
  • Appointment can be created up to 14 days in the future
    • Appointment must be created at least 1 hour prior to the appointment date/time
option for single entity updating a one time appointment through fast website

Make Appointment

Option for … single entity updating a one-time appointment through FAST Website
  • The mailer updates information for the appointment through the FAST Website:
    • Searches for the appointment information (by Appointment ID, Scheduler ID, facility, or CRID)
    • After finding the appointment, update options include:
      • Edit logistics information
      • Edit or add content information
      • Cancel the appointment
  • Appointment can be updated or cancelled up to 1 hour prior to the appointment date/time
option for single entity creating or updating a one time appointment through mail xml

Make Appointment

Option for … single entity creating or updating a one-time appointment through Mail.XML
  • The mailer uses Mail.XML to send the appointment logistics and content information through the PostalOne! System to FAST
    • Logistics and content information can be provided as part of the Mail.XML transaction, referred to earlier as Pure Web Services
    • Alternately, the Mail.XML transaction can provide logistics information, and content can be provided by referring to the PostalOne! Mail.dat container data stored in the PostalOne! database, referred to as Web Services with Mail.dat
option for single entity creating or updating a recurring appointment through mail xml

Make Appointment

Option for … single entity creating or updating a recurring appointment through Mail.XML
  • A mailer may create a recurring appointment through the FAST Website or using Mail.XML
  • Initial recurring sequence must be created 15 days ahead of the desired start date
  • Recurring appointment instances are automatically created 14 days prior to the appointment date/time and can be updated or cancelled up to 1 hour prior to the appointment date/time
  • Content detail can be updated only via Mail.XML (or Mail.XML with Mail.dat) for each instance of the recurring appointment
option for joint scheduling

Make Appointment

Option for … Joint scheduling
  • FAST allows more than one business entity to partner to provide logistics and content information for an appointment
  • FAST roles for joint scheduling entities:
    • Mail Owner is the party with items to be mailed, and the one who is ultimately in charge of the mailing
    • Mail Preparer is in charge of preparing the mailings/shipments for the Mail Owner, for example, addressing the material to be mailed and preparing it on pallets
      • In some cases, may also be a consolidator, combining shipments from multiple mail owners for delivery to the USPS
    • Scheduler is the logistics provider, who plans trailer load and date/time of arrival at a specific USPS facility
appointment data managed by joint scheduling roles

Make Appointment

Appointment data managed by Joint Scheduling Roles
  • Logistics information(facility, date, time)
    • Managed by Scheduler
  • Content information
    • Managed by Mail Owner

– Or –

    • Mail Owner may delegate to Mail Preparer or Scheduler

Note: One entity may play multiple roles for appointment management

a mail scheduler may deliver containers for several different mail owners in a single delivery

Make Appointment

A mail scheduler may deliver containers for several different mail owners in a single delivery

Pallet 7 – Mail Owner A

Pallets 8, 9 – Mail Owner B

Pallets 1 - 6 – Mail Owner C

Scheduler can manage all logistics

Mail Owner A can manage content only for Pallet 7

Mail Scheduler’s Truck

Containing pallets of mail for multiple mail owners

joint scheduling data security and visibility

Make Appointment

Joint Scheduling Data Security and Visibility
  • The Scheduler may view and manage all aspects of an appointment (logistics and content information)
  • The Mail Owner or Mail Preparer may only view or update their own content information
  • In a co-mail scenario, only the mail preparer may both view and update the content information. Separate mail owners may view content information but are not permitted to see the other mail owners’ content
  • Mail Owners/Mail Preparers can view appointment closeout times for appointments
fast process29

Appear for Appointment

FAST Process

2. Appear for Appointment

What happens

1. Make Appointment

Who can make

How to make

3. Review Appointment Data

What reports are available

induction process when appearing for an appointment

Appear for Appointment

Induction process when appearing for an appointment
  • Truck is assigned a dock
  • Driver parks and provides form 8125 to the induction clerk
  • Clerk reconciles drop shipment to 8125
    • Note on redirections: 75 days for mailer to update records after FAST identifies a redirection
  • Clerk enters the appointment information
    • Records arrival time
    • Starts pallet unload scans
    • Ends pallet unload scans
  • Clerk closes the appointment
arriving unscheduled or more than 24 hours late

Appear for Appointment

Arriving unscheduled or more than 24 hours late
  • When arriving either without an appointment or after a no-show:
    • Clerk opens an unscheduled appointment
      • Records arrival time
      • Starts pallet unload scans
      • Ends pallet unload scans
    • Clerk closes the appointment
  • The party delivering the mailing is considered the scheduler and has access through the FAST Website to appointment data
  • For unscheduled appointments, reporting is not available by Mail.XML
fast process33

Review Appointment Data

FAST Process

2. Appear for Appointment

What happens

1. Make Appointment

Who can make

How to make

3. Review Appointment Data

What reports are available

information about the appointment after closing

Review Appointment Data

Information about the appointment after closing
  • Closeout information is available through FAST after the postal clerk has closed an appointment
    • This information includes actual arrival times, mail counts and any irregularities found
  • 2 ways to access closeout data:
    • Online FAST Website – through the Business Customer Gateway
    • Mail.XML format
authorization to view reports

Review Appointment Data

Authorization to view reports
  • Scheduler can always see the appointment reports (including Closeout) Online and through Mail.XML
  • Mail Owners and Mail Preparers can only see the appointment Closeout reports if they have been identified as owners and preparers at the mail content level
    • Closeout reports are available through FAST Online and Mail.XML for owners and preparers
reports available online

Review Appointment Data

Reports available online
  • Appointment Calendar
  • Appointment Rating Analysis Report
  • Appointment Status Report
  • Closeout Data Report
  • Corporate Rating Report
  • Holiday and Contingency Constraints Report
  • Mail Direction Search
  • Recurring Appointment Performance Report
  • Scheduler Performance Report
  • Scheduler Report
  • Slot Availability Report
closeout data report online contains data on each appointment

Review Appointment Data

Closeout Data Report online contains data on each appointment
  • Appointment number
  • Appointment arrival time
  • Start unload time
  • Stop unload time
  • Any irregularities in the load
mail xml closeout messages provide another method of viewing closeout data

Review Appointment Data

Mail.XML closeout messages provide another method of viewing closeout data
  • Mail.XML messages provide closeout information based on scheduler, mail owner and mail preparer as identified on the appointment/content or unscheduled arrival information
    • The relevant XML messages are
      • AllDeliveryApptCloseoutRequest
      • AllDeliveryApptCloseoutResponse
    • The start and end date parameters will extract appointment data by appointment date/time for scheduled appointments and arrival date/time for unscheduled arrivals, if provided
    • All closeout data is attached with the eligible recipients’ CRIDs in FAST, so if owner or preparer were identified at the content level they can get their closeout information from USPS
mail xml types of data available as part of the closeout response

Review Appointment Data

Mail.XML types of data available as part of the closeout response
  • Logistics/Arrival information
    • Arrival date/time
    • Facility identification
    • Trailer/Bill of lading if available
    • Verification facility
  • Content details
    • Number of pallets/handling units
    • Types of handling units
    • Class
  • Irregularities
    • Shipment irregularities
    • Mail irregularities
mail xml

Review Appointment Data

Mail.XML
  • In Mail.XML, the maximum number of appointments in one pull is 200 appointments
    • If more than 200 exist, multiple query transactions must be sent to pull rest of the information
agenda41
Agenda
  • Introduction to FAST
  • Appointments
    • Make Appointment
    • Appear for Appointment
    • Review Appointment Data
  • FAST and Full-Service
  • Resources
  • Screenshots from FAST Website
appointment container association for full service compliance
Appointment container association for full-service compliance

For full-service compliance the following induction methods require a valid FAST appointment associated to container (ex. pallets) or loose sacks/trays:

DMU-verified mailer transported

Drop shipped

Information must include

Intelligent Mail Container Barcode (IMcb) for containers

Intelligent Mail Tray Barcode (IMtb) for sacks/trays

PostalOne! Release 25 (November 7, 2010) will remove the full- service discount for containers that are not associated or not correctly associated to a FAST appointment.

Access to Full-Service Mail Quality Reports is available via the Business Customer Gateway in order for you to monitor your compliance with appointment container associations.

FAST and Full-Service

determine your supply chain
Determine your Supply Chain

Prior to scheduling appointments in FAST, here are some key considerations to work out across the supply chain.

Which stakeholders across the supply chain will be involved in the appointment and content management process for a single appointment?

Who will manage the logistics/create the appointment?

Who will manage the contents of the appointment?

How will appointment and/or content information be communicated within your supply chain?

FAST and Full-Service

determine your supply chain cont
Determine your Supply Chain (cont.)

How will appointment and/or content information be communicated within your supply chain?

Mail.XML

Mail.dat

Do your supply chain partners have the capability to electronically submit container information via Mail.XML or Mail.dat?

What entity will be submitting the final eDoc to the USPS?

FAST and Full-Service

full service appointment scheduling options
Full Service Appointment Scheduling Options

FAST and Full-Service

One-Time Appointments

full service appointment scheduling options46
Full Service Appointment Scheduling Options

FAST and Full-Service

Recurring Appointment Instances

* Method is specific to electronic documentation submitted in PostalOne!

full service appointment scheduling options47
Full Service Appointment Scheduling Options

FAST and Full-Service

Loose Tray/Sack Appointments

* Method is specific to electronic documentation submitted in PostalOne!

** For full-service compliance, the FAST Appointment ID must be populated in the ReservationNumber field of the eDoc.

common joint scheduling scenarios

FAST and Full-Service

Common Joint Scheduling Scenarios
  • Mail Owner / Mail Preparer can create standalone content while identifying the Scheduler (logistics company) in the content
    • Scheduler can log on to the FAST system and associate the standalone content with their appointment
  • Mail Owner / Mail Preparer can send the content detail or content summary (Job IDs and Container IDs) to the Scheduler
    • Scheduler can create appointments while attaching the content details and/or summary from the Mail Owner / Mail Preparer
common joint scheduling scenarios49

FAST and Full-Service

Common Joint Scheduling Scenarios
  • Scheduler can provide the recurring appointment sequence, scheduled induction date and time, and FAST Content IDs to the Mail Owner / Mail Preparer
    • Mail Owner / Mail Preparer can send a Mail.dat Transportation update to the PostalOne! System which will be used to send the container data to the FAST system
  • For detailed scenarios for single entity as well as joint scheduling refer to section 3.12 of A Guide to Intelligent Mail For Letters and Flats or section 2.4 of Postal Service Mail.XML Technical Specification
    • http://ribbs.usps.gov/intelligentmail_guides/documents/tech_guides/GuidetoIntelligentMailLettersandFlats.pdf
    • http://ribbs.usps.gov/intelligentmail_guides/documents/tech_guides/xmlspec/SpecDocs/MailXMLTechnicalSpecFAST.pdf
agenda50
Agenda
  • Introduction to FAST
  • Appointments
    • Make Appointment
    • Appear for Appointment
    • Review Appointment Data
  • FAST and Full-Service
  • Resources
  • Screenshots from FAST Website
slide51

Resources

Resources to assist in using FAST

  • https://fast.usps.com/ is the FAST main page
  • A list of resources is available on the FAST Resources Webpage
reference documents and training from the fast resource webpages

Resources

Reference documents and training from the FAST Resource Webpages:
  • User Guides
    • FAST Drop Shipment Customer User Guide (PDF)
    • FAST Origin Entry Customer User Guide (PDF)
  • Web Based Training
    • Customer Drop Shipment Web Based Training Course (ZIP)
    • Customer Origin Entry Web Based Training Course (ZIP)
slide53

Resources

To learn more about Full Service or to learn more about creating electronic appointments for Mail.XML and Mail.dat
  • RIBBS Website

http://ribbs.usps.gov/

  • A Guide to Intelligent Mail for Letters and Flats

http://ribbs.usps.gov/intelligentmail_guides/documents/tech_guides/GuidetoIntelligentMailLettersandFlats.pdf

  • To learn more about Mail.Postal Service Mail.XML Technical Specification for Appointment Scheduling (FAST)

http://ribbs.usps.gov/intelligentmail_guides/documents/tech_guides/xmlspec/SpecDocs/MailXMLTechnicalSpecFAST.pdf

  • Postal Service Mail.dat Technical Specification

http://ribbs.usps.gov/intelligentmail_guides/documents/tech_guides/datspec/PostaloneMaildatTechSpec.pdf

telephone assistance is available

Resources

Telephone assistance is available
  • For issues with the FAST system, contact the USPS Help Desk at 800-522-9085
  • For FAST appointment issues (slot availability or capacity) call the Drop Ship Coordinator for your facility
    • To find your Drop Ship Coordinator, search by facility in the FAST Facilities Profile search

Example of Drop Ship Coordinator:

agenda55
Agenda
  • Introduction to FAST
  • Appointments
    • Make Appointment
    • Appear for Appointment
    • Review Appointment Data
  • FAST and Full-Service
  • Resources
  • Screenshots from FAST Website
slide56

Screenshots for Origin Appointment Scenario

Scenario: Create an origin-entry appointment in FAST Step 1: Login to FAST

Login to FAST is via the Business Customer Gateway. Access to the Gateway is required for all appointment scheduling and management

http://gateway.usps.com

slide57

Screenshots for Origin Appointment Scenario

Step 2: Select FAST link from Gateway landing page

Click on “Schedule a Mailing Appointment (FAST)”

slide58

Screenshots for Origin Appointment Scenario

Step 3: Select FAST Origin Entry link

In order to create and manage Origin Entry appointments, users must click on “Go>” button next to “FAST Origin Entry”

slide59

Screenshots for Origin Appointment Scenario

Step 4: Select JIT One-Time Appointment

  • For Origin Entry, the available features are:
  • One-Time Appointment
  • Recurring Appointment
  • Manage Closeout Information
  • Reports
  • Facilities
  • Resources
slide60

Screenshots for Origin Appointment Scenario

Step 5: Select Facility, Mail Class, CRID, and date range

Just In time, One-Time appointments for Origin.

Note: First-Class is only available as a mail class option with origin entry

XYZ PUBLISHING - 1234567

slide61

Screenshots for Origin Appointment Scenario

Step 6: Select date and time

One-time appointment slot availability search for Origin entry

Scheduler ID: 123456789012

Scheduler Name: XYZ PUBLISHING

Note: For origin entry the selected hour is displayed with a dropdown for selection of minutes.

slide62

Screenshots for Origin Appointment Scenario

Step 7: Choose content to be added

Add or Edit Content Information for Origin Entry appointmentsNote: Without content, this appointment will not appear in the facility’s schedule

Scheduler ID: 123456789012

Scheduler Name: XYZ PUBLISHING

slide63

Screenshots for Origin Appointment Scenario

Step 8: Complete content information

Assign owner(s) and preparer(s) to content, allowing owners and preparers access to closeout data

XYZ PUBLISHING - 12345

XYZ PUBLISHING - 2222

slide64

Screenshots for Origin Appointment Scenario

Step 9: Review Confirmation

Scheduler ID: 123456789012

Scheduler Name: XYZ PUBLISHING

slide65

Screenshots for Drop Ship Appointment Scenario

Scenario: Create a drop ship appointment in FAST Step 1 (From FAST welcome page): Select Appointments

In order to create and manage drop ship appointments, users must click on “Go>” button next to Appointments

slide66

Screenshots for Drop Ship Appointment Scenario

Step 2: Select Create New Appointment

  • For One-Time appointments, users are provided with features, such as:
  • Create new appointments,
  • Manage existing appointments,
  • Create Stand-Alone Content,
  • Manage Stand-Alone Content,
  • Manage closeout Information,
  • Manage Unscheduled Arrival

To create One-Time appointments click on “Go>” button next to Create New Appointment

slide67

Screenshots for Drop Ship Appointment Scenario

Step 3: Select Facility, Mail Class, CRID, and date range

One-Time appointment slot availability search

Note: First-Class is not available as a mail class option for drop ship

XYZ PUBLISHING - 1234567

slide68

Screenshots for Drop Ship Appointment Scenario

Step 4: Select date and time

Appointment slot availability search results for selected criteria

Scheduler ID: 123456789012

Scheduler Name: XYZ PUBLISHING

slide69

Screenshots for Drop Ship Appointment Scenario

Step 5: Add additional logistics information

Customer Registration ID: 123456

Scheduler ID: 123456789012

slide70

Screenshots for Drop Ship Appointment Scenario

Step 6: Choose content to add

Adding or managing content information

Note: Without content an appointment does not appear on the facility schedule

Scheduler ID: 123456789012

Scheduler Name: XYZ PUBLISHING

slide71

Screenshots for Drop Ship Appointment Scenario

Step 7: Add content information

Assigning owner(s) and preparer(s) to content so owner and preparer can see closeout data

XYZ PUBLISHING - 1234

XYZ PUBLISHING - 2222

slide72

Screenshots for Drop Ship Appointment Scenario

Step 8: Review Confirmation

123456789123

XYZ PUBLISHING