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1. 10WAYSTOIMPROVEYOUR LEAKAGEPROGRAM 1.CREATESMALLAREAS 6.DEVELOPMETHODOLOGIES Separating water networks into smaller, more manageable areas is accepted as best practice. This allows a water utility to understand their network better, and to identify problem areas more quickly. While the water balance will help prioritise tasks, methodologies need to be developed for specific teams to ensure excellence in project delivery and commitment towards ensuring successful project outcomes. 2.RECRUITHIGHQUALITYTALENT 7. USETHERIGHTTECHNOLOGIES Successful leakage reduction programs have high quality and dedicated talent from across the organisation. There must be an alignment between these teams and the overall objectives of the project. Each water network has its intricacies, and there is no single 'technology toolbox'. Teams should assess the suitability and usability of each technology and how its implementation will achieve results. 3.UNDERTAKEAWATERBALANCE 8.INVESTINYOURTEAM The various components of non-revenue water are determined by undertaking a water balance. The outcome then assists with prioritising the tasks required to reduce leakage and sets a benchmark. Investing in your team helps them realise there is a future for them in the organisation. This can be as simple as buying the correct technologies or providing opportunities to interact with industry colleagues. 4.GETLEADERSHIPONBOARD 9. CONTINUOUSLYIMPROVE CEOs, MDs, Chairpersons and Politicians need to understand the value of leakage reduction programs and the benefits they can provide. Leaders need to understand the budget required to achieve success.  For leakage programs to be successful they require ongoing review and refinement to the overall leakage strategy and the tactics employed. This process of continuous improvement leads to better project results. 5.SETATARGET 10.CELEBRATESUCCESS A utility-wide leakage reduction target allows for greater organisational alignment - even by those outside of the core project team. It also provides for regular reviews of progress and refinement of the strategy. Reducing leakage can be a monotonous, never-ending, and often challenging process. It is crucial leaders celebrate the success of their teams in achieving targets or making significant efficiency improvements. www.aquaanalytics.com.au SmartWaterNetworks | LeakageReductionPrograms | ActiveLeakDetection d f l k h i i