Measuring the Effectiveness of HR Systems. OS652 HRM Fisher August 31, 2004. Agenda. How do we know if HR practices are adding value to the firm? What are the advantages and disadvantages of different types of measures?. SHRM Announcement. Society for Human Resource Management
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August 31, 2004
What are the pros and cons of using these different
measures? What are they really telling you?
Source: Becker & Huselid (2003). Measuring HR? HR Magazine.
Source: Zimmerman, A. Costco’s Dilemma: Be Kind to it’s workers or Wall Street?
Wall Street Journal, March 26, 2004.
Source: Latham, G.P., and Whyte, G. (1994). The Futility of Utility Analysis.
Personnel Psychology, 47.
Source: Sturman, M.C. (2003). Utility Analysis. Cornell Hotel and Restaurant Administration