Flexcube Upgrade and API Development

1. Flexcube Upgrade and API Development A case study by API Connects

2. Table of Challenge Introduction Client Goals Contents Solutions Delivered Key Actions Customization Details Integration Outcomes Why API Connects?

3. Challenge Introduction The client was operating on Flexcube 12c, which posed limitations in terms of performance, functionality, and digital integration. As the banking sector becomes increasingly digitized, it was critical for the client to modernize their core infrastructure without disrupting ongoing operations. Challenges included ensuring minimal downtime, preserving existing customizations, and enabling seamless API connectivity to external digital banking applications.

4. Client Goals The core goals of the project were clear and focused on modernization and customer- centric enhancements: Upgrade FlexCube to the latest version (14) to access new features and boost system performance. Minimize operational downtime during the transition. Enable integration with digital platforms using new API capabilities. Customize internal screens to improve usability for bank staff. Enhance workflows and forms to increase process efficiency.

5. Solutions Delivered Our Flexcube engineers provided end-to- end support throughout the upgrade process, ensuring all existing integrations and customizations were preserved. The project scope extended beyond technical upgrades to include the development of new APIs and UI enhancements. Complete upgrade from Flexcube 12c to 14 with minimal disruption to banking operations. Development of APIs for seamless integration with customer-facing digital platforms.

6. Key Actions To ensure project success, the following key actions were taken: Careful planning and execution of the upgrade to minimize service interruptions. Design and implementation of new APIs to support digital banking functionality. Close collaboration with internal stakeholders to understand and fulfill specific customization requirements.

7. Customization Details Flexcube UI enhancements played a crucial role in the overall transformation. These changes were made to improve workflows, data handling, and reporting: Modified workflows for smoother staff operations. Redesigned data entry forms to simplify input and reduce errors. Enhanced reporting features tailored to the bank’s operational and compliance needs. UI refinements aimed at creating a more intuitive and user-friendly experience.

8. Integration Outcomes The successful upgrade delivered immediate and long-term benefits to the client’s operations and customer service offerings: Improved system performance and platform functionality. Seamless integration with external digital banking applications via newly developed APIs. More dynamic and responsive digital services for end-users. Streamlined internal workflows leading to greater operational efficiency.

9. Why API Connects? API Connects was selected for this critical project for its deep expertise in Flexcube upgrades, digital banking integration, and enterprise-level solution delivery. Our local team of Flexcube engineers ensured personalized support, quick response times, and a strong focus on delivering value to the client. Here are more reasons to choose us: Proven success in complex core banking upgrades. End-to-end API development expertise. Local engineering presence for hands-on support. Commitment to quality, collaboration, and results.

10. Get in touch for digital transformation Call: 098693444 Email: enquiry@apiconnects.co.nz Visit: Ground floor, 110 Carlton Gore road, Newmarket Auckland

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