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TelePresence as a Service

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  1. TelePresence as a Service Beyond the Boardroom And into key facets of business

  2. Primer on TelePresence 2

  3. Better Together: TelePresence andWebEx • WebEx is best used as a quick collaboration app • TelePresence is appropriate for high-definition • Would you go to a conference room to start a WebEx session? • Is WebEx the best way for a doctor to share x-rays with a specialist? • Cisco Business Unit Guidance • Eventually WebEx and TelePresence will be integrated for cloud • No official roadmap timeline as of Nov. 2013 Customers need both WebEx and TelePresence 3

  4. Sample Video Use Cases • Strengthened relationships • Briefing centers for prospective customers • Internal company-wide meetings • Ongoing customer outreach and loyalty programs • Access to expert resources • Face-to-face banking • Retail consultations while customer is in the store • Remote healthcare diagnosis and treatment advice • HR recruiting tool for out-of-town candidates • Distance learning and training • 21st century workshops, field trips, virtual classrooms • Training and team onboarding sessions • Faster product development / time to market with less travel • Design creation in one location, manufacturers in another 4

  5. Popular TelePresence Units Personal / desktop SX20 (converts flat-panel display) EX60 (21.5” screen) EX90 (24” screen) CTS and MX Series (value line) vs. Profile (performance series; usually has more microphones, speakers and embedded multi-site capability) MX200 (42” screen) MX300 (55” screen) CTS 500 (32” screen) Room systems Profile (65” single or dual screens) Profile (55” single or dual screens) Profile (42” screen) 5

  6. TelePresence Room Sizing Guidelines Profile 65” Dual Profile 65” Profile 55” Dual Profile 55” CTS 500 (32”) Profile 42” MX300 (55”) MX200 (42”) SX20 QuickSet Kit (when customer has existing flat-panel display of any size) 6

  7. What Customers Are Buying 7

  8. TPaaS Customer Excerpts • One of America’s top 3 homebuilders • Initial use for quarterly internal broadcasts by CEO • SX20 Quick Sets to convert plasma screens to TelePresence units • Added call recording and storage for on-demand viewing • North America’s largest manufacturer of integrated plastics • 34 Rooms across the East and Midwest for multi point and B2B meetings • SX20 Quick Sets • Large systems integrator • Internal use to start (Memphis, Austin, San Antonio, Dallas, Abilene) • UCaaS / TPaaS / CCaaS • EX60’s, EX90’s and CTS 500 8

  9. Overview of TeleSpace 9

  10. Corporate Snapshot • Broad, fully-integrated TeleSpace℠ Cloud Services • UCaaS (hosted Unified Communications) • TPaaS (hosted TelePresence) • CCaaS (hosted Contact Center) • Innovative WAN Services for choice in how to connect • Applications beyond the Cisco Collaboration portfolio • World-class Cloud Network and Operations • Secure, scalable, carrier-neutral, geo-redundant design • Aggressive Service Level Agreements • Credentials • Cisco® Master Cloud & Managed Service Provider • Specializations in Cisco Collaboration portfolio • Advanced Collaboration Architecture • Advanced TelePresence • Expertise in security and quality service management • CISSP®, Cisco CCIE and CompTIA™ Security+ certifications • ITSM processes, ITIL® and PMP® certifications • Headquartered in Austin, Texas with extensive footprint • Founded April 2012 • U.S. TeleSpace sales team and authorized agents • Global and North American coverage via 50+ resellers, distributors 10

  11. Unmatched Cloud Network Strength • Secure design • Carrier class • Fault-tolerant • Geo-redundant • High availability • Carrier-neutral access • Independently scalable • MPLS Core • DMVPN / Mobility Core • Data Center Unified Fabric Core • Fabric Computing Core Fabric Computing Cloud Internet / MPLS Internet / MPLS Backbone Waves ASR9K ASR9K ASR9K Dallas telecom/partner peering POP Ashburn production data center Fabric Computing Cloud Internet / MPLS Backbone Waves Backbone Waves ASR9K ASR9K Austin production data center 11

  12. Trailblazer in Service Operations • Resilient, Reliable, Predictable, and Accountable • Geo-redundant NOCs (certified technical engineers) • 99.99% service & infrastructure uptime guarantees • World-Class Support Expertise & Innovation • TeleSpace intellectual capital • Industry best practices • Market-leading tools • Proven ITSM processes 12

  13. Noteworthy Distinction with TeleSpace • Secure, scalable and flexible cloud network • High reliability with our “carrier-neutral” design • Alternate WAN access to TeleSpace (if not using corporate MPLS circuits) • Single, integrated applications platform • Running complete Cisco Powered Collaboration portfolio • TelePresence breadth • Support SIP- and H.323-compliant endpoints (Cisco, Polycom, et al.) • Extensive functionality (B2B, multipoint, recordingand more) • Aggressive Service Level Agreements • Enjoy 99.99% service and infrastructure uptime guarantees 13

  14. Featured Cloud Services 14

  15. TelePresence as a Service (TPaaS) • HD-quality business video subscriptions • Use Cisco, SIP- and H.323-compliant endpoints • Personal / desktop units • Mobile devices • Conference room endpoints • Connect to internal and external (B2B) teams • Get secure, multi-point bridging functionality (Rendezvous Rooms) • Dedicated rooms for reserved ports • Virtual Meeting Rooms (VMRs) for shared port usage • Seamless options for adjunct applications • Enjoy Cisco-certified apps that complement the experience • Cisco TelePresence Content Server: video call recording • Cisco Show and Share®: capture, transform, share video • Vyopta vAnalytics™: video usage analytics • Gain content storage in the cloud, or move it to your archive repository • Multi-customer environment (vs. multi-tenant) • Individual instance of services you want (vs. all customers sharing same services) 15

  16. TPaaS Subscription Detail Note: O = Optional & available for additional charge. Features and specifications are subject to change. 16

  17. The Last Mile: Choose Your Connections • Supported WAN Services • MPLS (traditional private corporate network) • Public Internet (over the top and VPN) • Secure encrypted media streams • TeleSpace WAN Service Innovation • Cloud Connect℠ (secure DMVPN over broadband public Internet) • Mobile Connect℠ (secure mobile access) 17

  18. TPaaS Architecture Overview EXISTING CORPORATE MPLS NETWORK & VPN Connection Endpoints Connect directly to any of our 3 sites Quad Core Network Backbone Waves Open a port and point to any of our 3 sites Cisco UCM for call control Ashburn production data center Dallas telecom/partner peering POP “OVER THE TOP” WITH OR WITHOUT VPN DMZ Cisco VCS Expressway for call control Backbone Waves Backbone Waves Connect “over the top” via VPN to any of our 3 sites • Add soft client to SIP-compliant devices • Add gateway (e.g., Cisco 891 router) to H.323-compliant video endpoints Austin production data center 18

  19. Thank you. sales@telespace.com