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Centralized Interpreting. Presented by Matt Benefiel, Trial Court Administrator Ninth Judicial Circuit of Florida. Background. Staff. One Managing Court Interpreter One Administrative Support Staff Seven Spanish Court Interpreters. Workload FY 2007-08.

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Centralized Interpreting

Presented by Matt Benefiel, Trial Court AdministratorNinth Judicial Circuit of Florida

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Staff

  • One Managing Court Interpreter
  • One Administrative Support Staff
  • Seven Spanish Court Interpreters
slide4

Workload

FY 2007-08

slide5

Osceola CountyCourthouse12 courtrooms

Orange CountyCourthouse43 courtrooms

Orange CountyJail3 courtrooms

Juvenile Justice Center6 Courtrooms

3 BranchCourthouses3 courtrooms

Ninth Judicial CircuitCoverage

20 miles

3 miles

22 miles

6 miles

2,229Square Miles

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Challenge

Provide interpreter services for over 25,000 court hearings per year with eight staff interpreters, a hiring freeze and, a declining contractual services budget.

Provide interpreter services each day for sixty-seven courtrooms located in seven court facilities spread out among two counties covering 2,229 square miles.

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Centralized Interpreting

Provide on-demand interpreter services to multiple court facilities located throughout the Ninth Judicial Circuit from a single location

Facts

  • Designed, installed, and supported by the Ninth Judicial Circuit
  • Went “live” in October of 2007
  • Six remote workstations located in the Orange County Courthouse
  • Current coverage includes:
    • Osceola County Courthouse - County arraignments
    • Juvenile Justice Center - Dependency and delinquency hearings
    • Orange County Jail Courtrooms – IAs, arraignments, and VOPs
  • Future coverage (2nd quarter of 2009) to include:
    • Orange County Courthouse - Domestic violence hearings
    • Three Branch Courthouses - Traffic and misdemeanor cases
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Technical Requirements

Workstation

  • Pentium Dual Core computer
  • Network connectivity
    • Audio
    • Video
  • Dual 17”-19” monitors
  • Touch tone phone - analog
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Technical Requirements

Courtroom

  • Audio Mixer - Biamp Flex
    • 12 microphone inputs
    • Telephone interface card w/2 inputs
      • Interpreting
      • Video conferencing
  • Video Camera
    • Security camera on network
  • Headphones - Telex
    • 3 per courtroom
      • Podium/Witness stand (1)
      • Attorney tables – (2)
    • Bleach wipes
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Operation

Key Components

  • The workstations of each of the six staff interpreters located in the Orange County Courthouse are fully configured to provide remote interpreting services.
    • The interpreter can view any courtroom in the Circuit from their computer.
    • The interpreter can control the audio in any courtroom in the Circuit from their computer and/or touch tone telephone.
  • An extra workstation exists for contract interpreters to provide remote interpreting services.
  • 90% of the hearings requiring remote services are scheduled in advance.
  • An on-call staff interpreter covers weekend initial appearances from home through a touch tone phone.
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Budget

Courtroom

* Previously installed for centralized court reporting

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Budget

Workstation

* Previously installed per standard workstation configuration

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Savings

  • Reduces the need for contract interpreters
    • Contract interpreters earn $45-55 per hour with a two hour guarantee
  • Reduces travel for staff interpreters
    • Travel to cover a five minute hearing routinely requires 1-4 hours
  • More efficient use of contract interpreters
    • A single contract interpreter can provide service to multiple locations.
  • Since January 1, 2008 - 16% reduction in contractual interpreter service expenditures
    • The reduction occurred while the Circuit was under a hiring freeze
    • Demand services rose during the same time period
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Future

  • Expand coverage to include:
    • Branch Courthouses (3)
    • Orange County Courthouse – DV Courtrooms
  • VPN web access to courtroom video monitoring
    • Security issues
  • Expand to include multiple Circuits
    • Compatible configurations
    • Operational issues
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?

Resources

  • Video Demonstration – DVD and/or website
  • Ninth Judicial Circuit website – www.ninthcircuit.org
  • Tours and “Live” Demonstrations