help bof vancouver conference may 2006 n.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
Help BOF Vancouver Conference, May 2006 PowerPoint Presentation
Download Presentation
Help BOF Vancouver Conference, May 2006

Loading in 2 Seconds...

play fullscreen
1 / 10

Help BOF Vancouver Conference, May 2006 - PowerPoint PPT Presentation


  • 93 Views
  • Uploaded on

Help BOF Vancouver Conference, May 2006. Previously led by IU (which is still involved) UCT agreed to take on project leadership (Apr 06) Created as a Sakai Project Top-level svn folder https://source.sakaiproject.org/svn/help/ Collab email list help@collab.sakaiproject.org )

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'Help BOF Vancouver Conference, May 2006' - ann


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
the help project
Previously led by IU (which is still involved)

UCT agreed to take on project leadership (Apr 06)

Created as a Sakai Project

Top-level svn folder https://source.sakaiproject.org/svn/help/

Collab email list

help@collab.sakaiproject.org)

Confluence space http://bugs.sakaiproject.org/confluence/display/HELP/

Help needs your help!

The Help Project
help scope
Broad:

Help users achieve what they want to achieve when using the application

Narrow:

Evolve the online Help tool

Ensure that Help content in Sakai releases is useful, accurate and up to date

Ensure that information about how to configure and use the Help tool is accurate and up to date

Help Scope
help changes in 2 2
Portal

Popup window is resizable

display.help.menu, display.help.icon options

Tool

help.welcomepage setting

Some minor HTML and rendering changes (e.g. removed unnecessary scrollbars

Menubar/tool access and searchers are now logged as events

Content

Use consistent set of styles

helpBody div for margins

Relative links to documents

Updates from IU KB for 2.1 help content (xml > xhtml conversion with updated .xsl file)

Help changes in 2.2
help big issues
Localization

dynamic language selection (including support for language-specific indexes)

supporting local changes (for example tool names, local terms, site types, roles, images)

Versioning

updates within a version (e.g. corrections)

updates across versions (minor/major releases)

Content formats

User interface

Help Big Issues
how are you using help
We need to gather more requirements & wishlists before implementing significant changes

Supporting different institutional contexts, for example:

IU: REST from IU KB

Michigan: external help docs

UCT: OOTB (with edited content)

Some sites: disabled.

How are you using help?
help content
Help Content

IU Knowledge Base(KBML / XML)

Standalone tool content (HTML)

REST Help Consumer (XML, via XSL to HTML)

OOTB Help (HTML)

help content changes
XML / XSL changes to support localization requirements

Native XML format for help content (in parallel to KBML/XML format)

Help content changes
help ui
Redesign the layout (replace left-hand-side stacked panels with tabs)

Role-specific views

Capturing user feedback

Dynamic responses (e.g. most popular documents, recommendations)

`

Help UI
help the portal and tools
Context-sensitive rather than tool-sensitive (dependent on how the tool title is rendered)

Other ways of presenting help information (e.g. wiki)

Help, the portal and tools