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IT Governance and Automation in an Oracle E-Business environment

IT Governance and Automation in an Oracle E-Business environment. Gaja Nagarajan Technical Operations Manager Enterprise Business Applications Marvell Semiconductor Inc. Chennapan Padmanaban Entegration Software, Sunnyvale, CA. About Marvell.

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IT Governance and Automation in an Oracle E-Business environment

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  1. IT Governance and Automation in an Oracle E-Business environment Gaja Nagarajan Technical Operations Manager Enterprise Business Applications Marvell Semiconductor Inc. Chennapan Padmanaban Entegration Software, Sunnyvale, CA

  2. About Marvell An industry leader in storage, communications, and consumer silicon solutions Global operations, 5,000+ employees Headquarters in Santa Clara, California Israel Europe (Germany, Italy, Switzerland) Asia Pacific (Singapore, India, China) FY 2007 revenue of $2.24B

  3. Marvell’s Enterprise Business Applications Business Intelligence (BIS/DBI/Portal/Discoverer) Demand Forecast Advanced Planning Trade Management Order Mgmt Inventory Semi Mfg (OSFM) Discrete Mfg Adv Pricing A/R G/L Fixed Assets B2B OTL iProcurement CWB Disti Mgmt A/P Purchasing HR Cash Mgmt Expense Reports Invoice Matching Recruiting

  4. Marvell’s Business Requirements for MIS Key requirements by Corporate Compliance/Audit Group • All Business Applications need to adhere to General Computing Controls for SOX & Seperation of Duties (SOD) management • No write/update access to MIS/IT Team in Production Environments • Auditable Separation of Duties Control • Provide documented track history for System Changes with adequate approvals Key requirements by IT Corrections/Promotion Policy • Corporate Business Applications is governed by MIS Policies & Procedures • All Changes to PROD should be performed by Production Control (QA) • Production Control will use automated tools to promote changes • Every Change should be certified by QA for Performance & Functionality • Business User Approvals , Test Cases, Test Results are mandatory • Production Control’s activity should be documented for easy – auditability

  5. Key to Success: Process Automation • AUTOMATION, EXECUTION , ENFORCEMENT • equals • ACCOUNTABILITY, AUDITABILITY & TRACEABILITY

  6. Management by Metrics for Measurable Service Improvement • “If you don’t know IT, you can’t • measure IT” • “If you don’t measure IT, you can’t • manage IT” • “If you don’t manage IT, you can’t • improve IT”

  7. MIS Teams, Roles & Access privileges Promotion Path • Apply patches • System Administration & DBA Support

  8. Process Automation: Best Practices & few leading Tool providers • Automated Setup and enforcement of People & System workflow along with seamless process-to-process integration across silos and other related enterprise applications [Leading Tools : HP- ITIL, IBM - Remedy, Serena - Team Track] • Automated Version Control for Change Management [Leading Tools : HP – Version Control; Opensource – VCS; Serena – PVCS VM] • Automated Business Process Testing [Leading Tools : HP - Functional Test Pro, Borland - SilkTest, IBM - Rational ] • Automated Performance/Load Regression Testing [Leading Tools : HP - LoadRunner, Borland - LoadTest, AdventNet - QEngine] • Automated Code Migration [Leading Tools : HP – Kintana, Unitask - OMM, Serena – Build & Mover] • Automated Setup Migration [Tools : Oracle - iSetup, Entegration Setup Manager] • Project & Portfolio Management [Leading Tools : HP – PPM, IBM – PPM, Serena – Team Track & Mariner,] ** Blue color indicates the tools Marvell choose for its Operations

  9. Tools that enable IT Governance Automation Source Bridge Change Requests Approved SCRs Serena TeamTrack Approval Workflow Management Marvell Business Analysts Specifications Serena Version Manager AOL/Code Changes Functional Setup Changes UnitaskOMM Final list of SCRs for Promotion QA QA List of SCRs for UAT EntegrationFunctional Setup Migration Tool Serena TeamTrack Test Results Promote Functional Setups Promote AOL/Code Schedule/ Execute Tests Promotion Log Serena TeamTrack Entegration -Attest Test Management Tool PRODUCTION

  10. Automated Business Process Testing • Solution includes the following components • Mercury/HP Quick Test Professional • Mercury/HP Load Runner for Regression Testing • Entegration Attest Test console • End to End testing of Critical Business Processes in the following areas: Q2C, P2P, MFG, OSFM and key INV, BOM & Financial transactions • Weekly execution of BPT of over 140 Business Functions

  11. Mercury QTP Java Agent Browser Client J2EE based Middle-tier Server Enterprise Software Database BPT System Architecture

  12. Test Plans Test Suites Scenarios Functions BPT System Data Elements Test Schedule

  13. Attest Test Console

  14. Key Benefits for Marvell • A comprehensive QA process was established. • All changes are implemented first in a QA environment. Unless all tests passed in QA, the code was not approved to migrate to production • A exhaustive test script library of over 145 test scripts covering all the major business processes was created to support the above process • The Application Signature functionality allowed Marvell to test the applications using the same user and responsibility as in production. • Test Plan functionality allows Marvell to switch testing environments with no code change

  15. Automated Setup Migration • Solution includes the following components • Mercury/HP Quick Test Professional • Entegration Align Setup Manager • Automatically migrates the Functional Setups from one DB instance to another • Current coverage of setups in the following modules AR, AP, GL, INV, BOM, WIP, OSFM, OM, PO, CM

  16. Entegration Align Setup Manager • J2EE based platform for automating the setup migration using • Oracle native SQL • Mercury Quick Test Professional • JAVA and XML Technologies • Resulting in • Improved consistency and accuracy of setups • Complete audit trail of what was migrated • Reports comparing setups across instances

  17. Entegration Align Architecture • Components • Functions • Create Encumbrance Types • Purchasing Options • Tax Codes • …….. • Packs • Comprises of one or more functions • Workflows • Pre-determined flow of path • Extract from PRJ2 • Migrate to STAGE • Migrate to PROD • Users • Responsibilities

  18. Pack Entegration Align Architecture Workflow Function1 Extract from PRJ2 Function2 Setup Run + = Migrate To STAGE Function3 Migrate To PROD Function4

  19. Key Features • Security Features • Restricted Users • Restricted Responsibilities • Restricted Workflows

  20. Key Features • Scalability • Can add custom setup functions • Can be expanded to include other applications like CRM/HRMS

  21. Key Features • Ease of Use • Can group together related setups • Can sequence the setups to satisfy dependencies • Very useful while deploying multiple setups related to a project

  22. Key Features • Audit Trail • Execution steps are recorded and stored • A snapshot of before and after values is stored in DB for easy examination and reporting

  23. Align Setup Console

  24. Migration Details

  25. Setup Functions • Over 120 setup functions in the following areas • General Ledger • Accounts Receivables • Accounts Payables • Cash Management • Purchasing • Order Management • Inventory • Bills of Material • MRP • WIP/OSFM

  26. Benefits for Marvell • Setup migration to Production is now automated resulting in • Quick and accurate setups • Completely Audited Changes • Before and After Change Report • Eliminated the need to provide production setup access to BSAs

  27. Q & A Q U E S T I O N S A N S W E R S Contact Details: Gaja Nagarajan gajan@marvell.com Chennapan Padmanaban cpadmanaban@entegration.com

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