Implementing Holistic Programming

1. Implementing Holistic Programming Learning Objectives: Participants will: Will be introduced to the concept and challenges of bundled and integrated (B&I) services and prepare a basic B&I plan. Learn the process of creating outcome scales and how they measure incremental change. Learn how to construct and use a Outcome Matrix Will develop basic resources and plans to implement B&I concept programs upon completion of this presentation

2. Bundled and Integrated Services • Early evidence indicates that clients who receive bundled services are three to four times more likely to achieve a major economic outcome(such as staying employed, earning a certification or associate’s degree or buying a car) than clients receiving only one type of service. • How many programs nationally in Adult Education focus ONLY on educational outcomes?

3. Provision of Service Model • Most programs offer more than one service but they do so in a less effective way. Programs must both bundle and integrate services to increase outcomes. • Bundled: The concept of offering multiple services to increase large scope outcomes in a single program. • Integrated: Services are not isolated interventions but reconfigured within a holistic curricula to reduce student life cycle while maximizing impact.

4. Planning Bundled Services Programs • Delivering integrated and bundled services requires well planned program design, the hiring and training of staff with strong skills and backgrounds, and thoughtful use of technology and data collection. • DISCUSSION: In small groups of 3-5, take 10 minutes and list current program challenges in moving to an integrated and bundled program concept.

5. LIST OF CHALLENGES • 1.

6. OUTCOME SCALES • An Outcome Scale is a continuum that describes different states or conditions of status. • An excellent example of a simple outcome scale is the gas gauge. Full being the “most desirable” and E being “least desirable”.

7. OUTCOME SCALE PRACTICE • Create an outcome scale for a ABE or ASE program. (5 minutes) • Now create an outcome scale for an Integrated and bundled service program offering ABE/ASE and a longitudinal outcome of post-secondary education or workforce.

8. OUTCOME MATRICES • A more complex outcome scale is the outcome Matrix. Outcome matrices are necessary in order to create strong B&I programming accountability and improvement. • An example will be handed out. In groups look at the example. Think of the services you wish to offer in B&I program. Take 15 minutes to begin creating your own matrix.

9. NEXT STEPS • Create Logic Model based on ideal program outcomes and services needed to reach these short, intermediate and long term outcomes (Scales and Matrices) • Locate willing partners and funding sources • Develop an MOU to guide collaborations • Implement/Revise program, collect data and evaluate. Repeat.

10. RESOURCES • Results Oriented Management and Accountability Training http://roma-nptp.org • Annie E. Casey Foundation Publications & Resources: http://www.aecf.org/KnowledgeCenter.aspx • Bundled and Integrated Service Article: http://www.ctvoices.org/sites/default/files/files/UWIntegratedSvcDelivery110713.pdf • MOU templates: http://coloradocollaboration.org/resources/ • Funding Streams: http://naepdc.org/publications/CFS7-03.pdf

11. CONCLUSION • Creating integrated and bundled service programs takes • Committed and strong partnerships • Strong planning including delineation of program responsibility (including funding and costs), creation of holistic curricula, onsite resources and navigators, and data collection and evaluation.

12. For more information • For more information about the contents of this presentation or training opportunities please contact me at: josh@thelearningsource.org (303) 957-2837 455 S. Pierce Street Lakewood, CO 80226