improving response
Download
Skip this Video
Download Presentation
IMPROVING RESPONSE

Loading in 2 Seconds...

play fullscreen
1 / 21

IMPROVING RESPONSE - PowerPoint PPT Presentation


  • 262 Views
  • Uploaded on

IMPROVING RESPONSE Steve Lyons The Weather Channel NHC Orlando, FL April 11, 2006 THE $100,000 QUESTION DOES THE MESSAGE NEED TO IMPROVE, OR DO THE PROCESSES AND THEIR OPTIONS NEED TO IMPROVE? THE MESSAGE STEVE’S 1 st LAW OF RESPONSE… NO INFORMATION IS BAD INFORMATION

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'IMPROVING RESPONSE' - andrew


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
improving response

IMPROVING RESPONSE

Steve Lyons

The Weather Channel

NHC

Orlando, FL

April 11, 2006

the 100 000 question
THE $100,000 QUESTION

DOES THE MESSAGE NEED TO IMPROVE, OR DO THE PROCESSES AND THEIR OPTIONS NEED TO IMPROVE?

the message
THE MESSAGE
  • STEVE’S 1st LAW OF RESPONSE…

NO INFORMATION IS BAD INFORMATION

required response should be far less severe
REQUIRED RESPONSE SHOULD BE FAR LESS SEVERE!
  • “POOR” FORECASTS
  • RISING POPULATIONS
  • INADEQUATE ROADS
  • NON LOCAL EVACUATIONS
  • INSUFFICIENT “LOCAL” SHELTER SPACE
  • INADEQUATE SHELTER SUPPORT
  • GET EM’ OUT OF THERE MENTALITY
  • POOR/UNSAFE CONSTRUCTION…

ALL LEAD TO OVER RESPONSE BY FAR GREATER NUMBERS OF PEOPLE THAN IS NECESSARY.

THIS IS BY ITSELF POOR RESPONSE

phased evacuations
“PHASED EVACUATIONS”
  • STEVE’S 2nd LAW OF RESPONSE…

GREED COMBINED WITH IMPERFECT COMMUNICATIONS DICTATES “PHASING” WILL FAIL IN HIGH POPULATION AREAS!

phased evacuations6
“PHASED EVACUATIONS”
  • DOES YOUR PUBLIC KNOW YOUR PHASES?
  • MAKE THE PROCESS AS SIMPLE AS POSSIBLE (REMOVE FAILURE POINTS)
what is the risk
WHAT IS THE RISK?
  • NOT ALL CAT 3’s ARE EQUAL, SOME ARE FAR MORE DANGEROUS THAN OTHERS!
  • PROVIDE CONSISTENT “LOCALIZED” RESPONSE INFORMATION
  • EDUCATE THE PUBLIC ABOUT YOUR PLAN BEFORE YOU ASK THEM TO FOLLOW IT
  • GIVE PEOPLE GOOD REASONS & GOOD OPTIONS TO RESPOND
early evacuations
EARLY EVACUATIONS
  • STEVE’S 3rd LAW OF RESPONSE…

THE EARLIER YOU START THE EVACUATION THE LESS LIKELY IT WAS NECESSARY!

false alarms bad experience
FALSE ALARMS & BAD EXPERIENCE
  • EVACUATION FALSE ALARMS ARE RARELY FORGOTTEN
false alarms bad experience14
FALSE ALARMS & BAD EXPERIENCE
  • STEVE’S 4th LAW OF RESPONSE…

BAD EVACUATION EXPERIENCES

ARE NEVER FORGOTTEN!

shelters safe havens
SHELTERS & SAFE HAVENS
  • STEVE’S 5th LAW OF RESPONSE…

THE MORE RESTRICTIONS YOU PUT ON SHELTERS, THE LESS LIKELY PEOPLE ARE TO USE THEM.

shelters safe havens16
SHELTERS & SAFE HAVENS
  • PETS ARE A PART OF THE FAMILY, DEAL WITH THEM
  • ALOCAL SAFE HAVEN IS A BEST OPTION (IF IT IS POSSIBLE)…THE REQUESTED RESPONSE IS LESS SEVERE!
the untested
THE UNTESTED
  • STEVE’S 6th LAW OF RESPONSE…

THE UNTESTED RESPONDERS WILL EXPERIENCE THE GREATEST PROBLEMS!

the cost
THE COST!
  • STEVE’S 7TH LAW OF RESPONSE…

YOU CAN NOT MOVE PROPERTY!

slide20
THE COST

1. Katrina 2005   $75+ billion 2. Andrew 1992 30 3. Charley 2004 15 4. Ivan 2004 14

5. Wilma 2005 126. Rita 2005 10 7. Frances 2004 9 8. Hugo 1989 79. Jeanne 2004 710. Allison 2001 5

7 of the 10 costliest within the last 2 years!

conclusions
CONCLUSIONS

MITIGATE

EVACUATE WITHIN YOUR OWN HOME

BE PREPARED EQUALLY WELL EVERY HURRICANE SEASON…TOTAL NUMBERS DON’T MEAN MUCH!

ad