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Infosys Technologies Limited Automotive Industry

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  1. Infosys Technologies LimitedAutomotive Industry © 2005 Infosys Technologies Ltd. Strictly private and confidential. No part of this document should be reproduced or distributed without the prior permission of Infosys Technologies Ltd.

  2. Agenda • Overview of Infosys • Automotive Industry – Drivers & Pain Points • Infosys Solutions to Automotive Industry

  3. Infosys today is a global leader in the “next generation” of IT services and Consulting… • 25 years of success - founded in 1981 • Revenues of $2.152 billion for fiscal year ending March 31, 2006 (Net Income 555 Million $) • 21 Billion Market Capitalization • 52715 employees • 460+ Corporate Clients • Operates from 17 countries and 47 major cities • Worlds Largest Training Facility Vision Statement • India’s best managed company – Business Today and AT Kearney • India’s most admired company – Business Week • Role model in corporate governance – Forbes • World’s most respected companies – FT • Amongst the “40 companies that are reshaping the global economy” - WIRED Magazine • Global Most Admired Knowledge Enterprise (MAKE) Hall of Fame

  4. Infosys Operates from 17 countries and 47 major cities Eastern Europe Czech Republic Center Multi-lingual BPO Capability 100 Seats - Executive Committee Planning on expansion Spread over 30 countries CHINA Technology Development Center 250 Seats Capacity – Plans to expand to a 2000 seat capacity across multiple cities in China Mainland EUROPE 7 Offices CANADA 1 Development Center U.K. 1 Development Center 1Office Europe 3000+ North America 6,000+ INDIA 9 Development Centers 2 Offices Asia Pacific 1100+ UAE 1 Office India & Mauritius 35,000+ JAPAN 1 Office USA 3 Development Centers 9 Offices MAURITIUS Technology Development Center and BCP/DR Site 1500 capacity for DR. Close to 100 employees currently Plans for 1000 more employees AUSTRALIA 1 Development Center 1 Offices Key Strategic Investments

  5. … with a full range of business consulting and outsourcing services T O T A L O U T S O U R C I N G S O L U T I O N VERTICAL PRESENCE STRATEGY & IT CONSULTING Energy & Utilities INTEGRATED ROADMAP SYSTEMS INTEGRATION Business Process Reengineering Automotive and Aerospace ENTERPRISE APPLICATION INTEGRATION e-Business PACKAGE EVALUATION & IMPLEMENTATION Financial Services CRM SCM ERP E-Procurement Enterprise Architecture Definition Healthcare m-Business CUSTOM APPLICATION DEVELOPMENT Life Sciences Design Develop Test Deploy Hi-tech & Discrete Mfg BUSINESS PROCESS MANAGEMENT Progeon Ltd. – An Infosys subsidiary Retail & Distribution Industry Specific Processes Cross-industry Processes Technology INFRASTRUCTURE MANAGEMENT SERVICES Telecom REENGINEERING AND MAINTENANCE Transportation and Warehousing INDEPENDENT VALIDATION SERVICES BUSINESS CONSULTING

  6. Client Location / PDC Offshore Development Centers Intelligent Project breakdown Discovery Project Project Project management Detailed design Coding Testing Documentation Analysis and planning High level design User interface design Project co-ordination Onsite testing Implementation Leverage extended workday Leverage cost efficiencies Post implementation support Post implementation support Bug fixes Warranty support Maintenance Scalability Rapid reaction support Global Deployment and Support Best of Breed Talent Technologists Process Specialists Domain Experts Project Managers Skill Accessibility and Predictability Reduced time to market Ownership Costs Superior Program Management Skills Global Infrastructure and Communication Links We use a Global Delivery Model (GDM) based on performing work whereit makes the most economic sense…

  7. Infosys attracts the right people to ensure success • Infosys brand equity helps in recruiting the best students from India’s elite engineering and management institutes. This applies to recruitment of experienced employees as well. • Talent Search is done through • Premier Institutions & Business Schools • Advertisements • Walk-in /Call-Ins interviews • Employee referral incentives -- Employees earn cash rewards for hired recruit referrals. • Placement Consultants • Web-based Recruitment Meticulous and high quality evaluation process

  8. CMMI Level 5 2000 ISO 9001/AS9100 BS7799 Average (Def/FP) Minimum (Def/FP) Maximum (Def/FP) 1999 CMM Level PCMM Malcom Baldrige 1997 0.750 4. 500 Level 1 0.150 Infosys Excellence Initiative Six Sigma Balanced Scorecard 0.624 3.600 Level 2 0.120 1993 Level 3 0.075 0.473 2.250 CMM Level 5 0.228 1.200 Level 4 0.023 4000 employees Delivered defects at different levels of CMM *** CMM Level 4 0.105 0.500 Level 5 0.002 2500 employees ISO 9001 1000 employees 0.00 Infy PCB (Dev) 0.0146 0.0261 *** Source – IEEE Computer Society: Software Process Assignment Data and process driven operations are important both in delivering great quality output and in managing our scale… Our pride .. Process and Quality 10000 + employees 58000 + employees On an average, over 98.5% of our defects get detected before they are shipped for testing at the client location

  9. Partnering with Industry & Academia Industry & Publications Academia

  10. Agenda • Overview of Infosys • Automotive Industry – Drivers & Pain Points • Infosys Solutions to Automotive Industry

  11. Few Drivers which are impacting the Automotive Industry Many Reg’latory compliances Alt. energy & Hybrids Redesign common parts for Regulations Regulations. & Environ. Drivers Warranty cost & Recalls escalation Japanese Carmakers increasing market share Flexibility in Operations Overcapacity and Overproduction Increase in New Model launches Macro-economic Drivers Consumer Drivers Consolidation and Downsizing Demand sensing ; shift from MTS to MTO and CTO Rising raw material prices Longer ownership life of vehicles Shift to Low-cost country Suppliers Technology Drivers e Procurement Analysis of business data Digital Mfg Process Mgmnt –Product & process co-design

  12. High product development cost and time. Poor collaboration across supply chain partners Lack of real time visibility into supply chain events High Inventory Inflexibility to accommodate customer initiated changes in the production schedule. Inability to meet delivery schedules Poor Customer experience Poor asset efficiency Numerous quality problems High IT overhead ……… the list is not exhaustive! Industry Pain Points

  13. Agenda • Overview of Infosys • Automotive Industry – Drivers & Pain Points • Infosys Solutions to Automotive Industry

  14. We would like to introduce our Automotive Business unit which helps our clients achieve multiple objectives…

  15. ..by focusing on specific IT & Engineering services and solutions IT Solutions Embedded Systems PLM Solutions Product Development • Strategy and IT Consulting • Enterprise Application Integration • Package Implementation • Application development and maintenance • Engineering Software Development • Production support • Automotive Applications • Industrial Automation • Consumer Electronics & Internet Appliances • Communications & Networking • Consulting • Implementation and Customization • Application integration • Data Migration and Maintenance • Concept Design • Detailed Design • Analysis and Optimization • Prototyping and Testing • Production and Post-deployment Support • Data Migration • Design Automation and Customization

  16. Our IT service offerings- which are designed to address specific needs … List is not Exhaustive

  17. Infosys provides a wide variety of IT services for the Automotive Sector • PoS application for auto financing wing – Global auto OEM • Savings of $12Mn / year at 50% usage • 30 minute turn around in completing the entire transaction with absolutely no paper involved   • Fast and secure way of extending credit to its customer base • Application Development and Maintenance - Global Auto OEM • 35% reduction in Cost by leveraging Infosys Global Delivery Model • High Predictability: 100% due dates met by CMMI practices including maturing customer capabilities. • Large number of applications in Sales & Marketing, Manufacturing, Dealer Systems, Product Development and Business System. • SAP Template Roll-Out - Global Auto OEM • 40% cost reduction in the areas of SAP development and Ongoing Maintenance • Global Support providing 80% increase in Service levels plus custom localization for individual Geographic Markets • SAP Implementation - Global Auto Tier 1 Supplier • Reduced support costs by 34% at increased services levels • Process cycle time was reduced by 90% with the use of Infosys developed tools and technologies • Established an effective production support organization in very aggressive time frame • Performance and Quality management – Global Auto OEM • Annual benefits and savings to the tune of $15-45M • Reduction in cycle time & delays. Increased reliability. • High level of automation results in timely & accurate outputs, reduced rework and decreased cost • Standardization of global processes reducing cost of training, maintenance and implementation • Dealer Management Solution - Automotive retailing company • Integration of Dealer and OEM systems • 40% cost savings

  18. The Infosys Value Proposition 30~50% cost reduction 35% development productivity Application Development & Maintenance Services 20-30% faster implementations; World class On-Time & On-Budget metrics 35-40% cost reductions Enterprise Applications (like SAP , Oracle Apps) 30% improvement in product development time 35-50% product design cost reduction Accelerated Process improvements Product Life-cycle & Engineering Services 50% Infrastructure Management Cost Reduction 10% increase in infrastructure availability Infrastructure Management Services 35-50% cost reduction plus 5% annual productivity improvements Business Process Outsourcing

  19. Questions…