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Dignity in Care

Dignity in Care. The Windsor and Maidenhead Approach Catherine Mullins Service Development Officer. A Natural Fit…. Decided that. Applies to all service areas Applies to all of the Council Applies to all of our partners Applies to all scenarios Corporate Operational. Corporate.

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Dignity in Care

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  1. Dignity in Care The Windsor and Maidenhead Approach Catherine Mullins Service Development Officer

  2. A Natural Fit…

  3. Decided that • Applies to all service areas • Applies to all of the Council • Applies to all of our partners • Applies to all scenarios • Corporate • Operational

  4. Corporate • Strategic priority in the Adult Plan • Commissioning Process • Employees Competency Framework • Staff Newsletter • Audit and Action Plan • Use of the Dignity Cards / Posters at Fee Uplift time • Joint Statement with Statutory Partners • Staff Induction

  5. Operational • Partnership / Boards / Forums • Awareness of Dignity Event for all Service Providers • Care Homes Mealtime Experience Audit • Mystery Shoppers • Outcome Based Service Monitoring with CQC Inspection Reports • Internal Network of Dignity Champions • Dignity Cards and the Complaints Coordinator

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