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Community Based training: new models of education and training. Kate Snow President, CTCNet Director, Technology Center at Codman Square Health Center. CTCs are piloting and succeeding with all kinds of models.
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Community Based training: new models of education and training Kate Snow President, CTCNet Director, Technology Center at Codman Square Health Center
CTCs are piloting and succeeding with all kinds of models • Locations: Video access center, churches, community centers, libraries, community development organizations, housing… • Offering: After-school, adult training, pre-school, in-school, • Models differ often in how they are funded • Federal government • State government - often education $ • Private and corporate foundations • Fee for service • Business income
The Trend in Collaboratives • Lowell Technology Consortium - 11? Sites in the City of Lowell who work together to… • Allston/Brighton Technology Collaborative - 11 sites sharing teachers, lab space, applying for grants together • RTPNet - North Carolina • Computers In Our Future - California
Two Examples from Boston, Massachusetts • Codman Square CyberShop • Technology Goes Home
Why Codman Square? Why a Health Center? • Boston in the 1970’s • Neighborhood group • To save a building • To save a neighborhood • To bring in needed services
Codman Square • About 50,000 people • 15,000 are under the age of 18 • 50% moved to US in last 5 years • 14% unemployment (5 times the City rate) • 20% live at or below poverty level • 69% households are low or moderate income • 68% Black, 22% White, 4% Latino, 2% Asian, and 4% Other. • 24% are immigrants • 58% of households in Codman Square are single headed • 100% of youth served by Codman Square Health Center (CSHC) receive subsidized lunches
Why Technology? • Hiring • Neighborhood needs • It’s not infant mortality rates, it’s jobs, youth and safety.
Codman Square CyberShop • Began as an idea for a web-design business • Startup grant paid 12 teens to work for one summer and build a business • Initial goal was computer training for teens
CyberShop Summer 1998 • Converting an abandoned wig shop • Learning and applying academic skills • Learning and applying ‘life skills’ • Creating something of their own.
CyberShop Summer 1999 • Moving to and redesigning new space. • Expanding marketing.
CyberShop Summer 2000 • Planning and designing signage. • Learning web design.
Why a success? • It’s a real job in a real business. • Partnerships.
Key Partnerships • Downtown corporation. • City of Boston Summer Youth Employment Fund. • Local merchants and business owners. • Giving back to other community organizations.
Business Mentors • Harvard Business Schools students. • Business owners as colleagues. • Visible signs of success.
Giving Back • Robin A teaches a new computer owner how to set up her computer.
How now? The 450 Working Group • It’s a building, again. • The facts: • Mailing list • Meetings • Newsletter • It’s not extra.
Process and Products • Guide to Local Computer Resources • Dept of Education CTC Application • Millennium Committee • Technology Goes Home • Other partnerships.
Outcomes • Community members see us working together • Neighborhood Council, TGH, Millennium… • Important in a community whose strength has been in part its organizations • Funding community sees us working together • In the long run, it makes life easier.
Technology Goes Home • partnership between city, corps and community agencies
Using TechnologyTo Build Community Technology Goes Home in Codman Square
Key Partners • Industry: HiQ Computers • Government: City of Boston, Mayor Menino • NGO: Codman Square Health Center
Neighborhood Partners • Blue Hill Boys and Girls Club • Citizen Schools • Codman Square Branch Library • Codman Square YMCA • Grace Church of All Nations • MUSIC • Prep Computer Program of Bruce Wall Ministries http://www.tghboston.org/neighborhoods.html
Each Partner NGO Commits To: • Team Member and/or teacher • Families • Computer access, if possible • Other donations • CDs, articles, etc.
Codman Square Provides: • Staff coordinator • Computer lab and social space • Copies, supplies, snacks, etc.
Selection Process • Each partner solicits four applications • All twenty reviewed by whole Codman team • Criteria: income, goals, commitment • Each family interviewed by at least 2 partners • Key moment for setting expectations
Expectations • That families will attend all training and practice sessions • One child/one adult from each family • Same child/same adult from each • That family demonstrates competency in order to receive computer • Contract
Curriculum • Computer assembly, troubleshooting • Windows, Word processing • Installing software • Internet searching, communicating • A little Excel, a little graphics
Teaching • Each team member taught at least one session • Consistent staff throughout • Class on Tuesday; Practice on Thursday • Parent & child learn together • Project-based work • Helpers: City Year, other volunteers
What did you think about working with your child/parent at the computer? “ I thought it was pretty good because every Tuesday and Thursday I had something to do with my father.”
The Intranet: Linking Up Villages Web Site • Practice site for e-mail, web • To note progress • To bring community members together • Ongoing technical support www.tghboston.org
Assessments – Are Families Ready? • Can they assemble the pieces? • Have them come to or made up all the sessions? • Family Internet Policy • Troubleshooting Tip Sheet • Letter to the Mayor • Presentation to the Group
Social Capital needs Social Investment • Fun • Food: snacks and final celebration • Time • Space • That extra something
Outcomes • Families with access and training • Stronger families • A healthier, better-connected neighborhood • Stronger relationships between the partners • Ongoing programs
Key Elements • High standards all around • Strong organizational collaboration • Strong family-organization link • Good and constant communication • Focus on team
Challenges • Tech Support • Transportation and child care • Clear communication with city/corporate partners • How to expand
Favorite Thing? • “Meeting with the other families.” • “…working with all kinds of people.” • “My classmates were helpful to me…” • Coming together with the families, teachers and helpers.” • “The way all 10 families bonded together.”
“I’m so happy about taking this program that even if I don’t receive a free computer, I feel satisfied.”
Technology Goes Home It’s about building community.
For more information • To learn more about the Codman Square Health Center’s program of the Boston Technology Goes Home Pilot, please contact: • Kate Snow Codman Square Health Center Civic Health Institute 637 Washington Street Dorchester, MA 02124 (617) 822-8206 Kate.Snow@codman.org