1 / 3

Recognizing the Impacts of Going Offshore on Your Business

Offshoring services typically carry a bad reputation. Because the outsourced partner can only supply services at a low level, consumers worry that they will receive less of what they paid for. This may depend on the country to which the service was offshored and whether it can be trusted to deliver high-quality service or not. Another cause is that the service provider has a conventional approach to outsourcing, putting more emphasis on achieving the desired KPIs than on the calibre of the services they provide.

Download Presentation

Recognizing the Impacts of Going Offshore on Your Business

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Recognizing the Impacts of Going Offshore on Your Business Offshoring services typically carry a bad reputation. Because the outsourced partner can only supply services at a low level, consumers worry that they will receive less of what they paid for. This may depend on the country to which the service was offshored and whether it can be trusted to deliver high-quality service or not. Another cause is that the service provider has a conventional approach to outsourcing, putting more emphasis on achieving the desired KPIs than on the calibre of the services they provide. The Philippines offers a big pool of intelligent and skilled workers, favourable regulations and laws, a politically stable system, and a tropical climate—everything you need to make your overseas business successful. If you're looking for a location to offshore your business, the Philippines is a fantastic option. Most people criticise businesses that offshore their company activities at a time when unemployment is pervasive in many nations. Nevertheless, most fail to acknowledge that firms encounter difficulties that the majority of those without a business background are unaware of or do not completely comprehend. We shall explore a few of the factors that influence business decisions to go offshore in this article:

  2. Cost Businesses are continually looking for new ways to maintain their day-to-day operations while also gaining a reliable stream of income in order to stay competitive or even to survive. The majority of businesses, however, are unable to merely sustain the cost of local activities due to unpredictable and excessive changes in the economy, which is why they turn to offshore as a workable approach. For instance, the typical salary of a local customer support agent in Australia is $60,000 per year, while offshored earnings are approximately a quarter of this amount. By lowering overhead expenses, firms can refocus their efforts so that local employees can concentrate more on their core strengths, boost productivity, add jobs, and give revenue-generating tasks more priority. Quality Offshoring particular back-office jobs can benefit your business. However, depending on the objectives that your company wants to accomplish, the quality of offshored services may differ significantly from nation to country. Most businesses will offshore their manufacturing to China if they want to increase production. On the other hand, outsourcing customer service agents to shore Philippines will be the best option if the company wants to improve their after-sales assistance. Companies should properly utilise the expertise and skills that the global workforce has to offer in order to support them in achieving their long-term objectives. For businesses to improve the quality of their goods and services, they must innovate in how to establish an effective process flow within their organisation. Modern technology has given businesses complete control over their offshore team, allowing them to ensure the quality of their products by ensuring that offshored inputs adhere to their own quality standards. Offshore company in Philippines formation is getting more and more popular as a result of the country's competitive business costs. Furthermore, a lot of Philippine regions have built up Business Process Outsourcing (BPO) centres that provide simple access to highly skilled personnel and advanced infrastructure. Continuing to be Competitive The ongoing demand for effective customer service makes it more challenging for businesses across all industries to remain relevant in today's interconnected world, where innovation is becoming a crucial component in determining a company's success. Increased productivity, improved operational processes, and innovation in providing customer service are all necessary for a company to remain competitive. Offshoring enables businesses to deliver highly sought-after services like round-the-clock customer assistance and to perform efficient service-level jobs with adaptable work schedules.

  3. Limiting Legislation Restrictive local authority restrictions that make it difficult for businesses to achieve long-term objectives are another issue that businesses must deal with. Maintaining compliance with local laws is essential for any firm to run smoothly, but many requirements unintentionally raise operational costs, which reduces competitiveness. Manpower Shortage One of the key reasons why most people oppose businesses offshore their corporate operations is the dwindling amount of employment prospects in various nations. Despite this, a number of businesses are still having trouble figuring out how to deal with the growing skill gap or the lack of qualified workers to fill open positions. Multiple government initiatives to bring Apple's manufacturing employment back to the United States from China ultimately failed due to the lack of local talent and infrastructure. Apple reportedly revealed that it would produce its Mac Pro machine domestically. Early on, though, staffing and supply issues derailed the plan, forcing Apple to keep offshore the majority of its goods. The repercussions of the automobile industry's skill shortage are also being felt in Australia. Vacancies in the automotive trades drew an average of 0.8 qualified candidates per vacancy in 2017, down from 1.1 in 2016, according to a recent employment market research report. According to reports, the ratio of applicants to openings is at its lowest level since 2008, and the percentage of positions filled is at its lowest level since 2011. Despite receiving qualified applicants, more than 20% of companies were unable to fill their open positions. This was caused by applicants turning down job offers, problems with the location, poor working conditions, and a lack of motivation. Through offshore, businesses learned that they might employ a group of highly skilled workers in low-cost nations who are eager to accept duties that are commonly turned down by local personnel. You will start to appreciate the extra time you have once you start working with a BPO business that meets your needs. It's crucial to put this time back into your company. BPO in Pampanga is steadily growing, so now is a wonderful time to become involved. Spend some time locating gaps and chances to expand your market share. For many reasons, offshoring is still a viable business approach. Like any other tactic, it can be abused, thus it shouldn't be utilised purely for cost-cutting purposes. Offshoring shouldn't be used to replace your employees; rather, it should be used to supplement it for further business expansion with your current workforce. Because of this, this plan must be carefully tailored to the company's requirements without interfering with current business activities.

More Related