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This comprehensive guide explores essential strategies for successful aircraft dispatch operations. Discover the importance of timing, teamwork, and clear communication in ensuring timely arrivals and departures. Learn how to effectively manage delays, relay critical information, and understand safety protocols in aviation dispatch. With insights from industry professionals, this resource emphasizes the significance of precise timing and the impact of mistakes in the field. Equip yourself with the necessary knowledge to streamline operations and enhance the quality of service within aircraft dispatch.
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Multi-task Strategy Knowledge Cabin Service Dispatch Clarity Quality Timing By: Carolina Smith-Fitisemanu Comm1010 July 13, 2011 Delays Teamwork
Knowledge • When do the planes get on the ground? • How much time do we have? • How long should each plane take? • City codes • Relaying messages • Safety
Clarity • Speaking over the radio • Understand what is being cleared • Mistakes can be costly • Copy and copy back
Delays • Importance of not getting one • Fighting to avoid a delay • Responsible for Delay costs and personal impact • Timing is everything • Times of each turn depending on plane size
Bibliography "Dispatch(logistics)." Wikipedia.org. Wikipedia, 29 Nov. 2010. Web. 13 July 2011. <http://www.wikipedia.org>. Interview: Jason Shipman- Delta Dispatcher Jason.shipman@delta.com "Police, Fire, and Ambulance Dispatchers." Www.bls.gov. Bureau of Labor Statistics, 17 Dec. 2009. Web. 13 July 2011. <http://www.bls.gov/oco/ocos343.htm>.