September 5, 2013 2:30 PM – 3:30 PM HST For audio, please call toll free: 1-800-XXX-XXXX

1. Online Hawai‘i State Assessments (HSA) and End-of-Course (EOC) Exams:Information for Technology Coordinators September 5, 2013 2:30 PM – 3:30 PM HST For audio, please call toll free: 1-800-XXX-XXXX

2. Accessing Today’s Presentation The PowerPoint presentation will be available on the Resources page of both test portals.

3. Accessing Today’s Presentation

4. Accessing Today’s Presentation

5. Schedule of Webinar Trainings

6. Today’s Agenda • Presentation • Roles and responsibilities • Preparing for online assessments and exams at your school • Common questions • Q & A • You can submit written questions anytime through the “Q & A” function on bottom right of the screen. We will collect these and answer them verbally during the Q & A section. • You can also raise your questions on the phone during the Q & A section after the presentation. The operator will announce when you can ask questions verbally. Note: We are recording these sessions and they will be posted online at alohahsap.org.

7. Technology Coordinator Role and Responsibilities • Key Responsibilities: • Understand basic functionality of online HSAP systems (including how passwords work) and necessary software and plug-ins for online HSAP systems so that you can assist Test Administrators and Test Coordinators. • Ensure that each computer being used for the online HSA and EOC Exams meets the minimum hardware and software requirements. • Provide for proper network configuration. • Install secure browsers on each computer students will use for onlinetesting and test the installation by launching the browser. • Provide technical support/trouble-shooting during online test sessions. • Test Coordinatorsare responsible for scheduling online assessments or exams in the school. Test Administratorsare responsible for administering online assessment or exam sessions. Technology Coordinators may also take on these roles but only if designated to do so. Anyone who will be administering an assessment or exam to students must first pass the online TA Certification Course.

8. Overview of Online HSA and EOC Exam Process • Prepare Technology • Install secure browsers • Configure network firewall and proxy for access to Online HSAP systems • Check to make sure you are using supported browsers • Disable popup blockers • Install Flash • Register Online System Users • Principals register Test Coordinators (TCs) in TIDE • Test Coordinators register Test Administrators (TAs) and Teachers in TIDE • Complete Training • TCs, TAs, and Technology Coordinators participate in webinar trainings • TCs and TAs complete online TA Certification Course • TCs provide information and training for TAs in their schools • TAs practice using TA Training Site to administer assessments and exams • Students use Training Tests to become familiar with online assessment system and tools • Conduct Online Assessments • Develop an assessment schedule/plan • Communicate with parents about assessments and exams • Determine appropriate accommodations for students • Set accommodations in TIDE or request state approval for identified accommodations • Administer assessments and exams through TA Site • Review Reports • TCs, TAs, Principals, and Teachers review "Plan and Manage Testing" to see which students still need to complete assessments and exams • Principals and Teachers review Score Reports to examine student learning and determine which students may need additional support, or to take an assessment or exam again.

9. Online HSAP Systems: HSA and EOC Exams TIDE Register users and update student info Online TA Certification Course Get certified Interactive Item Tutorial Training Tests Training Sites Prepare for assessments or exams Test Administrator Training Site Test Administrator Live Site Online HSA and EOC Exams Prepare for assessments or exams Student Testing Site Test Management Center Reporting Track student opportunities and results Score Reports

10. Online HSAP Systems: HSA and EOC Exams • Principals must log into TIDE and enter or verify the school’s Test Coordinator(s) information. Test Coordinators must then log in and add/verify Test Administrator and Teacher users. • If a Test Coordinator or Test Administrator has changed, the previous person’s name must be deleted and the new name and other information added.  • Newly added users will receive an email containing a secure web link that each user must click on to create a password and also to select/answer a security question.  • No automated e-mail will be sent to returning users. Returning users should go to the TIDE website and click on the [Forgot Password] link on the homepage to receive an email with a secure web link. Returning users must click on the secure link to change their password and select/answer a security question.  • The username for any user is the email address that was entered in TIDE for the user. Contact the HSAP Help Desk at 1-866-648-3712 if you need help with a username or password.

11. Minimum Computer Requirements:HSA and EOC Exams

12. Other Hardware Requirements:HSA and EOC Exams

13. Supported Web Browsers and Related Requirements: HSA and EOC Exams

14. Supported Web Browsers and Related Requirements: HSA and EOC Exams Student Testing Site

15. Supported Web Browsers and Related Requirements: HSA and EOC Exams Student Training Site (Training Tests)

16. Pop-Up Blockers • To disable the pop-up blocker for each browser, navigate to the following menu options: • Firefox: Tools > Options > Content > uncheck “Block pop-up windows” • Google Chrome: Menu > Settings > Show advanced settings > Privacy > Content settings > Pop-ups > select “Allow all sites to show pop-ups” • Internet Explorer: Tools > Pop-up Blocker > Turn Off Pop-up Blocker • Safari: Safari > Block Pop-up Windows (this should be unchecked)

17. Fast User Switching (Windows Only) • Microsoft Windows (XP, Vista, 7, and 8.0) has a feature that allows multiple users to log into a computer without requiring one user to log out before another logs in. This feature is called “fast user switching.” • The policy of the Hawai‘i Department of Education is that if a student can access multiple user accounts from a single computer, the Fast User Switching function must be disabled. Instructions for disabling the Fast User Switching feature can be found in the Technology Requirements document at alohahsap.org.

18. Network/System/Software Updates • Schedule the network/system updates to run in off-school hours to avoid test interruptions. • Check for software that have auto-updates (e.g. anti-virus, Adobe, etc.) to ensure that those auto-updates are either disabled or set to run after testing hours.

19. Network Information • Network configuration settings should include the following: • Content filters, firewalls, and proxy servers should be configured to allow traffic on the protocols and to the servers listed here. • Session timeouts on proxy servers and other devices should be set to values greater than the average scheduled testing time. If testing sessions are scheduled for 60 minutes, consider session timeouts of 65–70 minutes. This will help limit network interruptions during testing. • Data cannot be cached. • If your client network uses any device(s) that performs traffic shaping, packet prioritization, or Quality of Service, the IP addresses to the right should be given a high priority to guarantee the highest level of performance. Online HSA and EOC Exams Testing Sites (Student Testing and TA LiveSites) https://hsa.tds.airast.org IP Address: 67.192.175.171 Port: 443/tcp (SSL) Online HSA and EOC Exams Training Sites (Training Test and TA Training Site) https://hsapt.tds.airast.org IP Address: 174.143.61.33 Port: 443/tcp (SSL)

20. Secure Browser Overview: HSA and EOC Exams • All computers that will be used for testing must have the appropriate secure browser installed.These secure browsers prevent students from accessing other computer or Internet applications or copying test information. • For 2013-2014, you must download and install a new secure browser. • If students will use Chromebooks, secure logins must be requested (via TIDE). • The 2013-2014 secure browsers are available via both the HSA and EOC portals at alohahsap.org.

21. Downloading and Installing Secure Browsers on Desktop and Laptop Computers One-by-one (manual) installation • From each computer to be used for testing, access the Internet, and download and install the browser, OR • Download and save the browser onto a media device (such as a flash drive) and then copy and install the files onto each computer, OR • Download and save the browser to a network folder and then copy it onto each computer. • Additional instructions are available in the Technology Requirements document (available on the HSA and EOC Resources Pages on alohahsap.org) if you must install the secure browser on computers to which you do not have administration or installation rights. Network installation (Network Administrators) • The Windows Installer is bundled as a .MSI package enabling you to push the browser to all the computers through Active directory and doing a silent install. Alternatively, you can push the browser out to all computers through a network by copying browser files from the network to individual computers or through third-party programs to run the installers, such as Apple Remote Desktop.

22. Downloading and Installing Secure Browsers Secure Browsers may be downloaded from either test portal

23. Downloading and Installing Secure Browsers Secure browsers may be accessed via the HSA/EOC home pages, or via the Technology Coordinators page.

24. Downloading the Secure Browser for Windows • Click on your operating system to download the correct secure browser.

25. Downloading the Secure Browser for Windows • Click the "Download Browser" Link for the secure browser you would like to download and install. • Select either "Run" or "Save File" in the pop-up dialogue box which should appear on your screen. • If you choose to "Save" the file via the dialogue box, locate the saved file and double-click to open the installation wizard. • If you choose to "Run" the file via the dialogue box, the installation wizard will automatically open.

26. Installing the Secure Browser for Windows • Follow the on-screen instructions in the installation wizard once launched: • Accept the end-user license and click "next" • Select "Install" or "Custom" ("Custom" allows user to select alternate location for installation; "Install" defaults to C:\Program Files.)

27. Installing the Secure Browser for Windows • Click "Install"; once the program is installed, click "Finish"

28. Downloading the Secure Browser for Mac • Click on your operating system to download the correct secure browser.

29. Downloading the Secure Browser for Mac • Right-click (secondary click) on the applicable secure browser download link and choose the "Save Link As..." option. • When prompted, save the secure browser file to your desktop.

30. Installing the Secure Browser for Mac • Locate and double-click (open) the secure browser .dmg file on your desktop. • Once the .dmg file has opened, click and drag the secure browser icon to your applications folder (both should be visible in the dialogue box on your screen).

31. Installing the Secure Browser for Mac • Open the Applications folder, locate the secure browser file and double-click to launch.

32. For Help or More Information • Visit alohahsap.org • Call, fax, or email the American Institutes for Research HSAP Help Desk • Hours: 7:30 a.m. to 4:00 p.m. Monday – Friday (except holidays) • Phone: 1-866-648-3712 • Fax: 1-877-231-7813 • Email: HSAPHelpDesk@air.org • If you are not sure if your network is properly configured or you have questions, contact your school network administrator or your Complex Area technology specialist or go to http://nssb.k12.hi.us/contact.php to find the right contact person in your area.

33. Thank You! • And now on to Q & A……….