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Satcom Direct . NorCal Luncheon September 13, 2011 Ed White – VP of Strategic Alliance Kevin Cox – Support Engineer. Satcom Direct Video Presentation. Who is Satcom Direct?. Driven by technology and committed to excellence. Privately held company founded in 1997

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satcom direct

Satcom Direct

NorCal Luncheon

September 13, 2011

Ed White – VP of Strategic Alliance

Kevin Cox – Support Engineer

who is satcom direct
Who is Satcom Direct?

Driven by technology and committed to excellence

Privately held company founded in 1997

Premier service provider for voice and data connectivity in the cabin & cockpit to Business Aviation and Government/Military

Customers in over 133 countries around the world, with 85% of the Business Aviation market and 100% of the US Military Aviation market

65 employees strategically located throughout the world.

why satcom direct
Why Satcom Direct?

#1 Business Aviation Service Provider for all networks

  • Pioneered Business and Military Aviation Services with Advanced Technology
    • Dedicated Engineering Resources for Development of State-of-the Art Technologies
    • Technologies Designed by Satcom Direct® for Satcom Direct® and our Customers
  • Paperless Electronic Invoicing
  • Tier II Data Center
  • Exclusive Monitoring of Voice and Data Networks
  • Satcom Direct, Inc.
    • Focused on Business Aviation and Maritime
    • Main Headquarters
      • 1901 Hwy A1A, Satellite Beach FL
    • 1.321.777.3000
  • Satcom Direct Communications, Inc.
    • Focused on Government and Military Aero Applications
    • Field Office:
      • 201 N Union Street, Suite 370, Alexandria VA
    • 1.703.549.3009
  • Satcom Direct International
    • Focused on Europe, Middle East and Asia
    • Field Office
      • Farnborough Airport, UK
      • Scheduled opening January 2012
  • Satcom Direct, Inc.
    • Focused on Business Aviation and Flight Deck Freedom
    • Field Office
      • 8285 Perimeter Road S, Seattle, WA (KBFI)
    • 1.321.777.1435
customer services support
Customer Services Support

Sales and support staff, many whom have over 20 years of service in the satellite communications industry, and 10 who hold a pilot’s licenses ranging from private to M/E commercial.

24/7/365 support all aeronautical services. We have hired the some of the most qualified and experienced avionics technicians to provide customers the utmost in technical support and know-how.

SoS program – on-site visit to any location in the world to fix a customer’s satcom system at any time.

current market
Current Market
  • Targets business aviation and military aircraft (jets)
  • Current market leader in cabin
  • Aggressively moving to the cockpit
    • FlightDeck Freedom
  • Unmatched customer service
  • Customers demand connectivity
  • Global Solution
    • Satellite is only avenue for Aircraft Data

Global One Number

    • Fully integrated with multiple voice calling options to reach the aircraft
    • Allows customer to contact the aircraft via a US based 321 phone number
    • Customers have the option of a Burum, Netherlands +31 phone number
  • ATS Position Reporting
    • Customer experincing HF issues can reach radio stations via satcom through their GON
    • Dial GON and press ‘#’ during greeting
  • AirCare/Medaire
    • Customers can utilize AirCare ACCESS™ or MedAire® Medlink service
    • Dial GON and press ‘0’ during greeting
Choice of multiple trip planning providers

Alliance of 15 trip planners

Largest, most pervasive datalink network




Lower cost for voice & data services

Fixed price all-inclusive packages

Ease of budgeting

Eliminate overlapping subscriptions

SD Global Flight Tracker

Powered by Satcom Direct

Recognized as best support in industry

Advanced technologies & infrastructure

fdf datalink capabilities

Flight Plan Uplink To FMS

    • 15 trip planners supported
  • Weather
    • Terminal Weather
    • Winds Aloft
    • Graphical Weather
  • Air Traffic Control
    • Digital ATIS
    • Pre-Departure Clearances
    • Oceanic Clearances
  • Movement Reports
    • Takeoff/Landing Times
  • Text Messages
    • To email addresses, fax
    • Aircraft unique email address, i.e.
  • Cabin Services Status
    • Satellite Network Updates
    • Phone / Internet Usage
    • Outage Notifications
  • FANS-1/A
    • ADS-C
    • CPDLC

FDF Datalink Capabilities

sd flight tracker
SD Flight Tracker
  • Layers
    • I-3/I-4 Coverage Regions
    • Yonder Coverage Regions
    • NEXRAD Weather
    • Satellite Imagery
  • Aircraft
    • Zoom to or turn on/off specific aircraft
  • Fleets
    • Create custom fleet views
    • Zoom to or turn on/off specific fleets
  • View
    • Zoom to designated areas of world or generate full screen view

Tracker Mail

  • Secure access administrated in FDFPortal
  • Same coverage as SD Flight Tracker, i.e. worldwide
  • Quickest way to get aircraft status and location
sb200 benefits

SB200 Benefits

Near Global Coverage

Secure WiFi access within the Cabin

200 kbps data transfer for email, VPN & Internet connectivity

iPAD, iPhone, Blackberry and other Smartphone connectivity

Supports SIP/iSIP Voice Applications

Download Live Weather

plane simple
Plane Simple

Plane Simple Plus

sbb position reporting
SBB Position Reporting
  • Thrane Aviator series
  • Additional source of position data for SD Flight Tracker

Individual Billing for data traffic

      • Release imminent
  • Online user account for purchasing MB’s, Transaction History, and Connection History
  • Revenue sharing option for operator
  • Custom pricing through PIN code
  • Designed for airborne broadband
      • Available Today: SBB
      • Future Services: Ku, ATG, Ka, Voice
  • Mobile Apps for easy Log-in
      • iPhone, iPad, Android
mobile apps
Mobile Apps
  • MATA - Mobile Access Troubleshooting Application
    • Available on Android Market coming soon
    • Verify/troubleshot network connectivity
    • Automatic email or text message to Satcom Direct Support

VoIP solutions for managed and unmanaged configurations

      • Highest voice quality , Second Line
      • Integrated with Global One Number
  • Real time monitoring and configuration
  • Used on Yonder and SBB (Streaming)
      • Will work with Ka and ATG
  • Supports Cisco 7921 & 7925
  • Smartphone apps
      • Integrates with phones contacts
      • iPhone available Now
          • Android and iPad coming soon
fdf mobile
FDF Mobile
  • Designed by pilots for aircraft with a broadband connection with or without a FMS
  • Maps include: Animated radar, AIRMETs/SIGMETs, Lightning, PiREPs, METARs/TAFs, Winds Aloft, TFRs, Infrared and Visible Satellite and Prog Charts
  • Extensive text product widgets include: METARs, TAFs, Winds Aloft, PiREPs, AIRMETs, SIGMETs, Area Forecasts and NOTAMs
  • Airport Diagrams, Approach Charts, and Sectionals
  • Comprehensive aviation weather data direct from the National Weather Service and Environment Canada
  • PLUS
  • Pre-Departure Clearances
  • Digital ATIS
  • Oceanic Clearances
  • Position Reporting
  • Satcom Direct Flight Tracker access
  • Pre-Departure Clearances via Email

Release at NBAA