Sunoco RAMS Compliance Department

1. Sunoco RAMS Compliance Department One Meridian Blvd. Suite 2A01 Wyomissing, PA 19610 ramscompliance@sunocoinc.com Fax #: 877-306-1931 Main Phone: 610-988-2619

2. Overview • Opening/Closing Locations • Temp/Partial Temp Close Locations • Licenses/Permits • Violations • Database Maintenance • Reporting

3. Opening/Closing Locations • Opening • Ground-ups, Acquisitions • Assign Co-Op Numbers • Co-Op Profile • Order starting supplies • Opening Procedures • Closing • Dealer, Distributor, Board-Up, or Permanently closed • Closing Procedures • All licenses should be returned to RAMS (unless authorized)

4. Notifications of Temp/Partial Temp Close Locations • Temp Close: Store & Pumps are closed • Partial Temp: Store or Pumps are closed • At least 2 weeks notice from AOM of dates • Temp Close Profile (for rebuilds or remodels) store closings • Email is sent out to National Vendors & Selected Sunoco Staff • Payroll • Efficiency • Forecasting • Updates CAO: Computer Assistance Ordering

5. Licensing • Apply for new licenses • Renewals • Licensing, Inspection, and Violations Policies & Procedures(OP-0410-06-10 ) • Research & implement new regulations • i.e. PA Food Employee Certification • Licensing Management (database) to track the licenses more efficiently.

6. Types of Licenses • Sign • Food • Health • Drug & Device • Weights & Measures • Scanning • Logo • Occupational • Sell of Soft Drinks • Food Stamp Program • Alcohol/Liquor • Tobacco/Cigarette • Business • Lottery • ATF Tax Stamp • Vendor • Motor Fuel • Alarm

7. Environmental Compliance Located at 1735 Market St. Kathy McCaney - Permits and Tank Registrations - 215-246-8513 Anna Morley - Compliance Testing of UST and Stage 2 System - 215-977-3205 Sandy Carl - Site inspections and Violations - 215-977-6801 Bryan Giran - Inventory Control and Leak Detection (Southern States) - 215-977-6580 Fred Smith - Inventory Control and Leak Detection (Northern States ) - 215-977-6212 • Fire Inspections\violations • Underground Storage Tank Registration (UST)\Crompco • Stage II Vapor Recovery Reports • Air Pollution • Veeder Root

8. How many licenses do our 581 stores have? • 5,039 • 15 states (PA, RI, WV, MA, NY, NH, ME, NJ, FL, SC, TN, NC, OH, VA, DE) • Federal, State, County and Local levels • Approximate cost of our renewals in 2006 is $1,246,502. • In 2005, our renewal cost was $834,177 and we had more stores. • Our licensing database has enabled us to track the licenses more efficiently. • We were able to catch renewals that had been done at the store in the past.

9. Violations • Underage Sales of Alcohol/Tobacco • Alcohol or Tobacco Internal Incident Report must be completed and sent to RAMS Compliance. • False Alarm Notifications • Trash • Food/Health Inspection Reports • Scanning • Sign • LP Gas • Weights & Measures • Zoning

10. SNAP – Food Stamp Program Review requirements before requesting\complete survey • 148 Coop’s on SNAP and we are adding 13 more Florida stores • 4-6 week period to process application • Sheryl Hess, V.P. signs off on the application • Fines run up to $10,000 for each illegal transaction x 3 times dollar • 6 months to reapply if the site is not approved • Call Retail Compliance if EBT machine stops working • EBT machine be removed machine can be removed If you have less than $100.00 in redemption activity for more than one • USDA conducts routine checks (mystery shop)

11. What must you sell on a regular bases to qualify?

12. Database Maintenance • Changes • AOM • DOM • DQA • Open/Close Locations • Store address (i.e. 911 changes or PO Box) • Fax and Phone number • Station Master • TPX (Customer Master) • PDI (RMS)

13. Each Coop’s licenses are tracked by State (includes Federal such as Food Stamps and ATF Licenses), county, or local level using Station Master.

14. When a renewal arrives, the date it arrived is entered into the database. • The database tracks when the renewal is due and when the license expires. • The database tracks check request date, date the payment\renewal was mailed and the date we sent the new license out to the store. • There is also a place for important notes about each license.

15. Each month we run a renewal report. This lists all renewals due for that month. If the renewal is not received within 30 days of the renewal date, we call the agency.

16. We can provide a store or area manager with a list of licenses the store should have displayed.

17. We are able to use Microsoft Access to create custom reports.

18. We added a category field for all licenses. This enable us to track the cost per category. • We also have a field to track where the new license is sent (RAMS, MBC, STORE) and who is responsible for the renewal (RAMS or MBC).

19. In 2006, Compliance & Admin reviewed every Coop file (yes, all 5,039 of them!) to ensure we have copies of all of our licenses. In the event the store misplaces one, we can fax them a copy. • During the review process, we discovered that numerous renewals were being handled at store level. We are now doing them in house thus making our tracking more accurate. Result? The Station Master Licensing module has enabled Compliance to have 100% on- time renewals!