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Deployment and UC Experience Magesh Maniraj IT Consultant | Satyam Computer Services Limited Magesh_maniraj@satyam.com
Session Objectives • OCS 2007 Introduction • Plan for basic deployment • Plan for an enterprise deployment • Overview of various enterprise deployment options • Tools that are available to help manage deployments • UC user experience
OCS 2007 • What is OCS 2007? • Editions • Standard & Enterprise • LCS 2005 Vs. OCS 2007
Ideal for Basic OCS 2007 Scenario • Proof of Concept/Pilot • Branch Office Standard Edition Deployment Functionality • IM, Presence, Peer-to-peer Voice, Conferencing • No External Access, Not Highly Available • PSTN requires Mediation Server AD Server Roles • Co-located on one server • Presence, IIS Share, Conferencing, A/V Standard Edition Scalability • 1 Server • Up to 5,000 users
OCS 2007 Architecture Overview Enterprise Edition Deployment UC endpoints QOE Monitoring Archiving CDR Public IM Clouds DMZ MSN AOL Yahoo Data Audio/Video Inbound Routing Outbound Routing SIP Remote Users Voice Mail Routing Active Directory Front-End Server(s) (IM, Presence) Conferencing Server(s) Backend SQL server Access Server Exchange 2007 Server UM Mediation Server Federated Businesses (SIP-PSTN GW) Voicemail PRI PSTN PBX
Key Planning Considerations • Functional requirements • Will I deploy Voice? • Will I deploy Conferencing? • Do I need to provide access outside the corporate firewall? • Do I have compliance requirements for IM and conferencing? • Site Analysis • How many sites do I have? • What is the bandwidth at each site? • How many users at each site? • Deployment Path • Am I migrating from Live Communications Server 2005? • Is this a proof-of-concept deployment?
Example Deployment • Consolidated Configuration Scenario Enterprise Edition • Medium Size Business • Regional Deployment Functionality AD • IM, Presence, Peer-to-peer Voice, Conferencing • Highly Available, Medium Scale • No External Access • PSTN requires Mediation Server Server Roles SQL Enterprise Edition Front-End Servers: Consolidated Scalability • IIS Share • Audio/Video • Presence • Conferencing • 5 Servers • Up to 30,000 users
Example Deployment Expanded Configuration ScenarioEnterprise Edition • Large Enterprise • Central Datacenter Functionality AD • IM, Presence, Voice, Conferencing • No external access, No PSTN Server Roles Enterprise Edition Front-End Servers: Expanded Active Passive • Scaled-out across servers • High Availability, High scale Scalability A/V Conferencing Servers Web Conferencing Servers IIS Servers • 14 Servers • Up to 125,000 users Enterprise Pool: Expanded
External Access Configuration ScenarioEnterprise Edition Example Deployment • Large Enterprise • Central Datacenter AccessEdge Server Functionality AD • External access to IM, Presence, Voice, Conferencing • Browser base access Traffic: SIP Web Conf Edge Server Server Roles Traffic: PSOM Enterprise Edition Front-End Servers: Expanded Active Passive • Scaled-out across servers • High Availability, High scale A/V Conf Edge Server Scalability Traffic: A/V Web Conf Servers IIS Servers A/V Conf Servers • 14 Servers • Up to 125,000 users Enterprise Pool: Expanded ISA (Reverse Proxy) Traffic: HTTPS
Global Deployment With Voice Scenario AD External Access (Primary) Primary Site Enterprise Edition Front-End Servers: Expanded Enterprise Pool: Expanded Active Passive A/V Conferencing Servers Web Conferencing Servers IIS Servers PSTN Region I B B B A B A Loc 1 Directors Secondary Site IP-PSTN GW IP-PSTN GW IP-PSTN GW IP-PSTN GW IP-PSTN GW IP-PSTN GW Loc 2 External Access (Secondary) PSTN Region II Loc 1 Loc 3 Loc 2 Enterprise Pool: Consolidated Loc 3 Mediation Server Mediation Server Mediation Server
Ideal for UM Integration with basic OCS 2007 Deployment • Proof of Concept/Pilot • Branch Office Functionality • Voice mail for office communicator • Auto Attendant functionality • IM, Presence, Peer-to-peer Voice, Conferencing • No External Access, Not Highly Available Server Roles • Co-located on one server • Presence, IIS Share, Conferencing, A/V • PSTN requires Mediation Server
Recommendation for Site Topology Start > 5K users No High Availability? No Small Branch or Proof of Concept Standard Edition Yes Yes Enterprise Edition: Consolidated No Regional Datacenter > 30K users Enterprise Edition: Expanded Yes Central Datacenter ** Repeat as necessary for each site
Deployment Tools • Validating deployment configuration • Validation tools in MMC console • Simulates workloads (IM, login, presence, A/V etc) • Checks configuration settings • Provides detailed drill-down reports • Best Practices Analyzer tool • Automating deployment tasks • With LcsCmd.exe • Delegate Administration – server admin, user admin, setup admin • Check status of deployment • Prepare Active Directory for deployment • Backup/Restore operations
Microsoft Office Communicator Client • Part of premium Office 2007 editions • Office Professional Plus • Office Enterprise • MSI driven setup • Roll out Communicator 2007 • SMS package • Desktop deployment wizard • Client settings are auto configured
Microsoft’s Investment ThemesUnified Communications end-user experience • Communicate from inside applications • Rich presence throughout Microsoft Office applications • Ability to find right person and use right mode • Shared context and content • Integrated communications tools • Integrated e-mail, presence, IM, voice, video • Seamless transitions between modes • Wide range of devices • Anywhere access • From any telephone • From any Web browser • From Windows Mobile devices
Communicate from within Applications • Throughout Microsoft Office • Integral presence • Communicate and share content • Click to communicate within Office Outlook • Reply to e-mail with real-time communication • Keep conversation history • Schedule conferences • Extend LOB applications
Integrated Communication Tools • High quality of experience • Call from your applications • High voice/video quality • Rich call management • Intuitive user interface • Intelligent call routing • Integrated with IM and video
Integrated Communication Tools • Enterprise presence • Instant messaging • Software-powered VoIP • Integrated device experience • Audio and video conferencing • Web conferencing
DEMO Unified Communication User Experience
Key Takeaways Exploring OCS 2007: How do I run a Pilot? How do I plan my enterprise deployment? What deployment options are available for my enterprise? What tools can I use to manage the deployment process? How to communicate from within applications?
References • Visit the Microsoft OCS 2007 Tech Center http://technet.microsoft.com/en-us/office/ocs/default.aspx • Visit the Microsoft OCS 2007 Technical Library http://technet.microsoft.com/en-us/library/bb676082.aspx
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