Adopting Patient Centered Billing for Patient Retention

1. Adopting Patient Centered Billing for Patient Retention Medical Billers and Coders

2. When any patient comes to you for medical services, his primary concern is getting health needs addressed. The last thing he wants to deal with is navigating the complicated process of medical billing and dealing with his insurance provider. Any patient walking in wants the payment and claims process to be quick, easy, and seamless so he can get back to their busy life after leaving your office. Due to the COVID-19 pandemic, providers are experiencing reduced patient volume up to 60 percent nationally which resulted in a 55 percent decline in revenue. In addition to increasing revenue, patient retention also boosts your practice’s reputation. This makes the patient retention strategy crucial. Creating an efficient and secure billing experience is key to the success of patient experience and thereby patient retention.

3. The following points emphasize how adopting patient-centered billing can help you in better patient retention: • Patient-Centered Billing Approach • Utilize Technology • Digitizing Collections • Patient Feedback

4. As so many activities are involved in patient care, it’s quite obvious that providers may not find sufficient time for other crucial functions like medical billing. It would be beneficial to outsource your medical billing, which allows providers to allocate more employee resources to other aspects of their business, achieve better payment rates and faster cash flow. To learn more about how our experienced team of billing and coding experts can improve your revenue cycle management, contact us today.

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