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Changeability of ERP Systems Literature Research. Master Thesis Presentation Business Administration Programme Supply Chain and Operations. Master student: Vitosh Kolev Doynov Supervisor: prof. dr. Manda Broekhuis Client and supervisor: prof. dr. Laura Maruster

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Changeability of ERP Systems Literature Research


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changeability of erp systems literature research

Changeability of ERP Systems Literature Research

Master Thesis Presentation

Business Administration Programme

Supply Chain and Operations

Master student: Vitosh Kolev Doynov

Supervisor: prof. dr. Manda Broekhuis

Client and supervisor: prof. dr. Laura Maruster

Client and supervisor: prof. dr. ir. J.C. (Hans) Wortmann

contents
Contents
  • Introduction
  • Research questions
  • Methodology and Research Design
  • Results
  • Conclusion
  • Questions and comments
introduction
Introduction
  • ERP – a concept, composed of a set of processes, methods and techniques for effective planning and control of resources¹.
  • ERP – a cornerstone in any organization².
  • The maintenance of the EPR systems is expensive - an average ERP upgrade carries a price tag of $1.5 million³.
  • In general change is a risk factor, contributing to project failure⁴.
research questions
Research questions
  • What is ERP changeability? How is it defined in the literature?
  • What framework for ERP changeability can be used in order to analyze ERP changeability results?
  • What recommendations and applications for ERP practitioners can be derived from the analysis of the results?
methodology and research design i
Methodology and Research Design I
  • Literature review provides possibilities to summarize

report and evaluate previously reported evidence⁵.

  • Table with following columns is created:
  • Title
  • Description of Change
  • Agent of Change
  • Effect of Change
  • Mechanism of Change
  • Organizational Impact
methodology and research design i i
Methodology and Research Design II
  • Content analysis for determination of Organizational Impact.
  • Three standard⁶ steps for content analysis:
  • Open Coding
  • Axial Coding
  • Selective Coding
changeability how to define it
Changeability – How to define it?
  • Aspects of changeability⁷:
  • change agents
  • change effects
  • change mechanisms
  • System parameters of changeability:
  • Flexibility
  • Adaptability
  • Scalability
  • Modifiability
  • Robustness
introduction of selected framework
Introduction of selected framework
  • ERP changeability can be expressed with the terms⁸:
  • Configuration
  • Modification
  • 13 change mechanisms are recognized.
results i
Results I
  • Results from the Content analysis steps:
  • Open Coding
  • Axial Coding
  • Selective Coding
results ii
Results II
  • Mechanisms of change from
  • the 18 case studies.
  • Summarized results of change
  • effects.
  • Summarized results for
  • expectedchange effects.
results iii
Results III
  • Organizational Impacts of ERP
  • changeability project.
  • Total number of studies,
  • having the organizational impacts – resistance, chaos and tension.
  • Presence of Tension, Resistance
  • and Chaos in case studies, where functionality loss and bad performance are reported.
results iv
Results IV
  • Sequence of negative
  • organizationalimpacts of two selected changeability projects.
conclusions
Conclusions
  • What have we done?
  • Presentation and test of ERP changeability framework.
  • Collection and summary of organizational impacts from ERP changeability projects.
  • What knowledge have we obtained?
  • Results from the ERP changeability framework test.
  • Summary of organizational impacts from ERP changeability projects.
  • Why is it useful?
  • Strengths and weaknesses of the paper.
thank you for your patience
Thank you for your patience!

Please, share Your

questions and comments for this paper!

references
References
  • Schönsleben, P. (2012). Integral Logistics Management. CRC Press
  • Motiwalla L. F., Thompson, J. (2012). Enterprise Systems for Management, Pearson Education Inc.
  • Bonasera, J. (2002). AMR Research Report Evaluates the Costs, Challenges and Added Benefits of ERP Upgrades, AMR Research [www document] http://www.thefreelibrary.com/AMR+Research+Report+Evaluates+the+Costs,+Challenges,+and+Added...-a084208743 (accessed 26th August 2013)
  • Brehm, L., Heinzl, A., Markus, M. (2001). Tailoring ERP Systems: A Spectrum of Choices and their Implications. Proceedings of the 34th Hawaii International Conference on System Sciences
  • Denyer, D., Tranfield, D. (2009). The Sage handbook of organizational research methods. Los Angeles (CA): SAGE
  • Cavana, R.Y., Delahaye, B.L. Sekaran, U. (2001). Applied Business Research: Qualitative and Quantitative Methods, Wiley, Brisbane
  • Ross, A. M., Donna, H. R., Hastings, D.E. (2008). Defining Changeability: Reconciling Flexibility, Adaptability, Scalability, Modifiability and Robustness for Maintaining System Lifecycle Value. System Engineering, 11(3):246-26
  • Brehm, L., Heinzl, A., Markus, M. (2001). Tailoring ERP Systems: A Spectrum of Choices and their Implications. Proceedings of the 34th Hawaii International Conference on System Sciences