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Teamwork for Personal Care Assistants & Supervisors . Anthony J. DeLellis, Ed.D. Rita A. Jablonski, RN, ANP, Ph.D. Virginia Commonwealth University. Today’s Objectives. Improved service resulting from team work Improved communication for future problem solving Enhanced partnership

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teamwork for personal care assistants supervisors

Teamwork for Personal Care Assistants & Supervisors

Anthony J. DeLellis, Ed.D.

Rita A. Jablonski, RN, ANP, Ph.D.

Virginia Commonwealth University

today s objectives
Today’s Objectives
  • Improved service resulting from team work
  • Improved communication for future problem solving
  • Enhanced partnership
  • Improved problems solving groups
today s approach to training
Today’s Approach to Training
  • Simulation for group problem solving.
  • Values clarification & consensus: group process exercise.
  • Future teamwork:

definingproblems

solution limits

assertiveness

feeling & showing respect

nasa moon survival a structured problem
Boxes of matches.

Food concentrate.

50 feet of nylon rope.

Parachute silk.

Solar-powered portable heating unit.

Two .45 caliber pistols.

One case of dehydrated Pet milk.

Two 100-pound tanks of oxygen.

Stellar map (of the moon’s constellation).

Self-inflating life raft.

Magnetic compass.

Five gallons of water.

Signal flares.

First-aid kit containing injection needles.

Solar-powered FM receiver transmitter.

NASA MOON SURVIVAL*: A Structured Problem
1 is most important
Water

Stellar map

Food concentrate

Solar-powered Fm receiver transmitter

Nylon rope

First-aid kit with injection needles

Oxygen

8. Parachute silk

9. Self-inflating raft

10. Signal flares

11. Pistols

Dehydrated Pet milk

Solar-powered heating unit

Magnetic compass

Matches

1 is most important
as an individual
As an individual
  • Look at your top 7 choices that you made as an individual.
  • How many of them match the top 7 choices of the Astronauts?
as a group
As a group
  • Look at your group’s top 7choices.
  • How many of them match the top 7choices of the Astronauts?
how did it go
How did it go?
  • At each site:
  • How many groups did better than the individuals?

*NASA Moon Survival was adapted from, Jay Hall, Telemetrics International.

group process what did you observe in your group
Group Process: What did you observe in your group?
  • POB – Process oriented behavior
  • TOB – Task oriented behavior
  • SOB – Self oriented behavior
process oriented behavior
Process Oriented Behavior
  • What do you think, Deloris?
  • Has everybody spoken on this?
  • So, what is the consensus? Have we reached one yet?
  • Who is taking notes?
  • Is that what you meant, Jolene?
  • Etc.
task oriented behavior
Task Oriented Behavior
  • So, what were we supposed to do?
  • How much time is left?
  • What is a stellar constellation?
  • Matches can’t burn on the moon because there isn’t any oxygen there.
  • Let’s divide this into the most important and least important first.
  • Etc.
values clarification consensus
Values Clarification & Consensus
  • As an individual, write what you think are the most important values in providing home health care. Take 10 minutes.
  • Next, as a group, come to consensus about the 5 (just 5) most important values in home health care. Take 20 minutes.
  • Depending on outcomes, there may be a third phase.
future teamwork
FUTURE TEAMWORK
  • Defining problems in a way that allows the team to solve them.
  • Knowing the limits and possibilities of ways to solve problems together.
  • Communicating assertively to get to team solutions.
  • Feel respect and show it for people, their ideas, points of view, circumstances.
summing up
Summing Up
  • Need for enhanced partnerships and teams
  • Possibilities of team approaches vs. individuals
  • Communicating to move forward
  • Respect for others and self