Chapter 5 Leadership and Strategic Planning Leadership The ability to positively influence people and systems to have a meaningful impact and achieve results Strategic Planning
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Leadership and Strategic Planning
Dale Crownover, President, Texas Nameplate Co.
Managing a change
Focusing on the customer
Dealing with individuals
Supporting teams and groups
Solving problems, making decisions
Managing business processes
Displaying technical skills
Managing time and resources
Taking initiative beyond job requirements
Displaying professional ethics
Making credible presentationsZenger-Miller Leadership Competencies
Systems and support services
Executive steering committee
“A strategy is a pattern or plan that integrates an organization’s major goals, policies, and action sequences into a cohesive whole.”
Formal strategy includes:
that accomplish the goals
Reason for existence
Attitudes and policies
Capabilities and risks
Broad statements of direction
Things to change or improve
See Figure 5.7!
The LeadershipCategory examines how an organization’s senior leaders address values, directions, and performance expectations, as well as a focus on customers and other stakeholders, empowerment, innovation, and learning. Also examined is how the organization addresses its responsibilities to the public and supports its key communities.
1.1 Organizational Leadership
a. Senior Leadership Direction
b. Organizational Performance Review
1.2 Public Responsibility and Citizenship
a. Responsibilities to the Public
b. Support of Key Communities
The Strategic PlanningCategory examines how an organization develops strategic objectives and action plans. Also examined are how chosen strategic objectives and action plans are deployed and how progress is measured.
2.1 Strategy Development
a. Strategy Development Process
b. Strategic Objectives
2.2 Strategy Deployment
a. Action Plan Development and Deployment
b. Performance Projection