Training Goals. To enhance the knowledge of Case Management (CM) in areas of:CM changesEPSDTWaiver enrollment processCase monitoringTransfers from MR to DD Waiver Service authorizationMedicaid eligibility verification Billing. 3. EPSDT Contacts. Tammy Whitlock 804-225-4714Email firstname.lastname@example.orgManaged Care Helpline for MEDALLION and Medallion II (MCO) Enrollees 1-800-643-2273Information also may be found on the DMAS website at www.dmas.virginia.gov.