1. Dynamics of change  
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1. Dynamics of change   2. Cycle of Change 3. Source of Competitive Advantage 3. IS Planning. A look at how velocity of change is an overall factor (B2). Agree/Disagree that  the period for mega-innovations  (power, information, process) is shortening? 

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A look at how velocity of change is an overall factor b2 l.jpg
A look at how velocity of change is an overall factor (B2)

  • Agree/Disagree that 

    • the period for mega-innovations  (power, information, process) is shortening? 

    • the impact of each is physical, cognitive, behavioral?

    • the shifts in behavior? 

    • the rate of change is getting faster?

    • this rate is having a greater effect on personal and professional lives?

  • What are the implications for change management professionals?

A look at the dynamics of change l.jpg
A look at the dynamics of change

  • 3 known change patterns

    • change adoption distribution (bell curve)

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loss response cycle - individual

  • denial

  • anger

  • resistance (hopelessness)

  • acceptance

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The Framework for strategy

  • Paradigms

    • Based on 4 perspectives: process, strategy, IS, and managing change /control 

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4 perspectives p.27)

  • Process --

  • mapped

    • operational and management

    • core and supporting

    • incremental and radical

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The Value Chain p.27)



Primary activities

Inbound logistics Materials receiving, storing, and distribution to manufacturing premises

Operations Transforming inputs into finished products.

Outbound logistics Storing and distributing products

Marketing and Sales Promotions and sales force

Service Service to maintain or enhance product value

Corporate infrastructure Support of entire value chain, e.g. general management planning,

financing, accounting, legal services, government affairs, and QM

Human resources management Recruiting, hiring, training, and development

Technology Development Improving product and manufacturing process

Procurement Purchasing input

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4 perspectives p.27)

  • Strategy -- 

  • content versus process debate on sources of competitive advantage /firm performance content 

    • based on external "industry forces" from Porter argues that overall industry structure leads to each firm's performance in industry 

    • based on internal "factors" -- resource-based view from Barney argues that unique combinations of resources used leads to each firm's performance 

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4 perspectives p.27)

  • IS Planning: Impact / Align

    • to align MIS objectives with the organizational goals,

    • The other approach is to impact the organizational strategy. That is searching for strategic applications with a high impact and the ability to create an advantage over competitors.

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4 perspectives p.27)

  • Managing Change and Control --

    • radical versus incremental change? 

    • how do radical shifts within organization occur?

    • radical, quick org changes versus gradual, persistent, paced org changes

      • short and/or long period of adaptive behavior change

      • commitment?  team-building versus structural changes