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Docmap Consultants Adiam Negassie, Consulting Manager Docmap AS

Docmap Consultants Adiam Negassie, Consulting Manager Docmap AS. The 10 th Docmap User Convention Radisson Blu Scandinavia Hotel, Oslo September 13`th and 14`th 2012. Agenda. Background Organization Chart Docmap Quality M anagement S ystem Process Improvement

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Docmap Consultants Adiam Negassie, Consulting Manager Docmap AS

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  1. Docmap ConsultantsAdiam Negassie, Consulting ManagerDocmap AS The 10th Docmap User Convention Radisson Blu Scandinavia Hotel, Oslo September 13`th and 14`th 2012

  2. Agenda • Background • Organization Chart • Docmap Quality Management System • Process Improvement • Standard Documentation Package • Docmap Services • Buisness Improvement Services

  3. Background • Computer Science and Engineering • Application Deployment Analyst • In – house ERP system • 3.line support • Procurement Manager • Strategic sourcing / Frameagreements • Project Manager • EPC projects • AKS Project Execution Model • Bid Manager • Responsible for tender team • Develop Sales process

  4. Quality Management System • Establish a process oriented framework: Objective: Streamlined execution -> reduce cost and increase efficiency Gatereviews -> assure delivery according to client requirements and within quality Docmap -> Quality management system

  5. Improve standard documentation package • Enhance end-user knowledge -> reduce support • Increase customer satisfaction

  6. Docmap Services • Buisness Improvement / Change Management • Analysis / Consulting • Reconfiguration • Customization • Workshops • Training • Document Governing Module • Observation Module • Audit Module • Support • Reports / Dashboard • End-User customized documentation • Customization of macroes • Document templates • Application Administration • Syncronization monitoring • Hosting • Datamanipulation (large amount) • Updates of metadata (documents, observations) • Copy of documents • Document Converting • Data migration • Split of database • Database migration

  7. Business Improvement Services Continous improvement Buisness Improvement: Document Management Event Types Risk Assesment Dashboards / KPI

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