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10 Top TELESALES TIPS To Springboard Your Telephone Sales Efforts In 2017

<br><br>http://www.simonkenna.co.uk/<br>10 Top TELESALES TIPS To Springboard Your Telephone Sales Efforts In 2017<br><br>

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10 Top TELESALES TIPS To Springboard Your Telephone Sales Efforts In 2017

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  1. 10  Top  TELESALES  TIPS  To   Springboard  Your  Telephone   Sales  Efforts  In  2017   My  Top  Suggestions  For  Success…   Implementing  the  following  tips  will  raise   anyone’s  success  levels  by  20-­‐1000%.    No   kidding.    Get  real  as  an  individual  and  the   revenue  will  flow  in.      It  always  does,   although  getting  real  is  hard  in  the   frontline  of  telephone  sales.  But  why  not   be  the  exception  in  2017?    Your  boss  and   your  bank  balance  will  thank  you.       Expert  Telesales  Tips  From…     SIMON KENNA   TELEPHONE  SALES  TRAINING  COACK  UK     1.  Beware  of  your  email  inbox.  Telesales  staff  are  often  ruled  by  their  email  inboxes  these  days.     By  allowing  this  they  risk  losing  control  of  who  is  in  charge.  If  you’re  not  actively  on  the  phone,   you’re  redundant  in  sales.     Tip:  Don't  waste  time  being  'busy'  with  endless  and  often  pointless  email.       2.  Likewise  CRM  systems.  You  will  have  a  thousand  contacts,  with  the  minutest  detail  updated   on  the  CRM  after  every  call,  yet  most  of  these  people  will  not  become  clients.  Potential  clients   jump  out  at  one,  virtually  every  time.  You  don't  need  all  the  detail  of  every  call.     Tip:  Try  to  be  the  smart  one  in  your  telesales  office.         3.  KPIs  and  dashboards.    Really?    You  track  everything  to  the  last  paper  clip?    Time-­‐wasting  -­‐   and  you  know  it.    Let  someone  else  do  it.     Here's  the  tip:    You  make  money  on  the  phone,  not  at  the  KPI  party.       SIMON KENNA  |  www.simonkenna.co.uk  |  T:  020  8720  6567  |  E:  simon@simonkenna.co.uk    

  2. 4.  Your  day  starts  at  9am?    I  know  people  who  have  done  a  day’s  worth  of  cold-­‐calling  between   8am  and  10am.  The  early  bird  catches  the  worm.  Find  out  when  people  get  in  and  synchronise   your  calls.     And  the  tip  is:  Get  to  work  early  and  ask  to  finish  early.  Your  boss  should  see  the  sense  in  this.           5.  Whatever  your  official  start  time,  get  to  work  25  minutes  early.    Yes,  25  minutes.    Every  day.     Here’s  the  tip:  The  early  bird  gets  the  worm.  (An  English  proverb).       6.  Gossip:    New  Year’s  Resolution  Number  1.  Go  to  work……and  work.    Do  not  troll  around   gossiping,  and  avoid  the  bad  boys  in  the  team  where  work  is  concerned.    You  know  it  makes   sense.     Tip:  If  you  are,  or  think  you  are  the  bad  boy  try  growing  up,  that  often  works  out  well.       SIMON KENNA  |  www.simonkenna.co.uk  |  T:  020  8720  6567  |  E:  simon@simonkenna.co.uk    

  3.     7.  Internet  browsing:    who  are  you  kidding?    Everyone  will  know  you’re  the  one  who’s  doing  it   all  day.  Grow  up  and  start  making  money.     Tip:  Stop  stealing  time  from  your  employer  each  day.  Everyone  wins.       8.  Mobile  phones:  companies  which  allow  phones  on  the  desk  at  work  are  crazy.    Mobiles  are   playtime  at  work.    Do  not  mix  playtime  with  making  business  calls  at  work.     Tip:  This  is  called  working.       9.  Be  calm;  be  grown  up;  dress  properly  for  work.  Talk  properly;  be  polite;  be  engaging;  get  real;   plan  your  calls;  use  a  script;  take  advice;  give  advice.     Tip:  Be  well  respected  in  the  office    and  respect  others.     SIMON KENNA  |  www.simonkenna.co.uk  |  T:  020  8720  6567  |  E:  simon@simonkenna.co.uk    

  4. 10.  You  don't  have  a  coach?  Have  you  ever  heard  of  a  successful  athlete  or  footballer  that  has   no  coach?  Most  have  several  to  get  them  to  the  top.  Proper  telephone  sales  coaching  works   just  like  oil  on  a  bicycle  chain.     My  final  tip:  Get  an  experienced  top  flight  telesales  coach  for  lasting  personal  results  and   increased  company  revenues.    Coaching  and  managing  are  very  different.         The  above  may  seem  easy  –  obvious,  even.    But  less  than  4%  of  you  will  be  capable  of  fulfilling   such  suggestions  for  even  a  day.  Think  about  that  and  think  about  your  future.  All  of  the  above   is  possible,  but  -­‐  like  success  itself  -­‐  it's  elusive  to  most.    It  shouldn't  be,  though.      So  check  your   business  and  your  personal  compass.       Could  you  do  with  some  help?  If  you  want  to  breathe  new  life  into  your  cold  calling  efforts,   either  contact  me  or  get  your  boss  to  contact  me  to  get  strong  and  successful  telephone  sales   coaching.    I  offer  in-­‐house  training  and  telesales  seminars  across  the  UK  and  Ireland.   SIMON KENNA  |  www.simonkenna.co.uk  |  T:  020  8720  6567  |  E:  simon@simonkenna.co.uk    

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