The Art of Writing Case Notes. Charlotte Hearn, Deputy Director Workforce Connection. Guidelines. The information provided in this presentation is designed for all case notes written for any purpose whether WP, WIA or WTP. . Requirements.
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Charlotte Hearn, Deputy DirectorWorkforce Connection
The information provided in this presentation is designed for all case notes written for any purpose whether WP, WIA or WTP.
This case note is acceptable. The information is very specific.
This is a good case note however, it would be better to include the dates and location of the classes as well as a description of the certificate.
This case note is unacceptable. Who is the customer? When was the appointment? What was the appointment for? Was the appointment rescheduled?
This case note is good, however, who is the individual? When did his employment start? What follow up will be planned?
This case note is acceptable.