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The Vending Market Opportunity 2012 WSAA Stacey Finley Tappin September 27, 2012
The Opportunity 5,404,200 vending machines $19 Billion in revenue 3.7% of machines take cards Source: State of the Industry 2012, Automatic Merchandiser 2
Meet the Vending Operator • They are merchants that own multiple machines across various locations • They have to contract with multiple companies for: hardware, installs, machines placement, storage for goods, etc. • They have drivers required to haul goods to replenish machines, empty cash and coin receptacles, refill cash devices to give change, repair jams in cash and coin acceptors, repair jams in product dispensers, clear dirt out of card readers, clean machine exterior, count inventory, and repair damage to machines • The do not have control of the ‘environment’ around machines • They rely on a large volumes of very small purchases • They are dealing with issues such as thin margins, price sensitivity, theft and vandalism, escalating operating costs and most recently - confusion with the payments industry 3
Vending is More than Soda and Snacks • Travel tickets • Transit-fare cards • Postage stamps • Amusement and arcade games • Video games • Pool tables • Gambling slots • Change dispensers • Reverse vending machines (recycling) • Jukeboxes • Personal products • Hotdogs • Custom drink mix machines • Coin laundry • Parking meters 4
Benefits of Cashless Vending • Increased Spend • Consumers tend to spend more when paying with a card. Also allows vendors to offer higher priced items. • Increased Efficiency and Accountability Electronic payments enable operators to easily and remotely manage cash flow and provide much better accountability than cash. • Increased Safety • With lower volumes of cash in the vending machine, operators are less vulnerable to theft and shrinkage. • Better Customer Service and Satisfaction Customers appreciate the flexibility to pay the way they want to pay, especially those who don’t carry cash. 6
Why Apriva Vend Could Be Right for You • Vending is still a green-field market • Leads are easy to obtain • Apriva does the majority of the heavy lifting • Handles data connection to and from device and processing of payments • Partners with MEI, the largest vending hardware provider (90% market share of coin, cash, bill recyclers) • Negotiated a preferred interchange rate directly with Visa – 2.00% and $0.02 and offers this program to all Apriva Vend resellers • Has relationships with several university providers such as CBORD, Cardsmith, etc. • For more information on Vending, please contact your Apriva Sales Rep or stop by the Apriva Booth 7