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Key issues in open and distance learning
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  1. Key issues in open and distance learning Will SwannDirector, Students, The Open University, UKPresident, European Association of Distance Teaching Universities

  2. The Open University • Founded in 1969 • Over 200,000 students • Nearly 7,000 part time tutors • 1,200 academic staff • More than 3,500 administrative and support staff

  3. Key issues • Scale • Access • Cost • Open-ness • Student-centredness • Quality based on outcomes • Technology enables and liberates people … but it’s just a tool

  4. Open University students • Aged from 12 to over 90 with an average of 32 • 70% work and study • 44 per cent without standard HE entry qualifications • 18% live in the UK’s 20% poorest areas • 12,000 students with disabilities

  5. 15,700 8,800 4,200 6,300 167,000 8,400 Where the students are Student headcount, 2009/10

  6. Mia David

  7. Deborah

  8. Bobby

  9. What do you like about the OU?

  10. Socio-economic profile New UK undergraduates, by IMD quintile

  11. Age profile New UK undergraduates, 18+

  12. Learning materials Student support What makes for successful teaching? Business systems and processes

  13. Annual volumes • 1.25 million telephone calls • 580,000 emails • 240,000 registrations (33% online) • 500 courses and 200 qualifications • 800,000 student assignments • 125,000 examinations • 87,000 end-of-course assessments • 33,000 qualifications awarded

  14. Learning to learn at a distance

  15. Structure andorganisation

  16. Support from real people

  17. Supporting tutors

  18. Information and support online • … and offline

  19. Managing relationships with students

  20. UK government National Student Survey, 2012