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The value of technology in Care Homes – it’s easier than you might think!

Discover the impact of technology in care homes and how it can improve lives. Explore the timeline of mainstream care home technology, from nurse call systems to intelligent care and IoT devices. Learn about the benefits for residents, carers, nurses, and providers, and how it can reduce costs and improve care quality. Find out how to implement technology successfully and choose the right partner for your care home.

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The value of technology in Care Homes – it’s easier than you might think!

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  1. The value of technology in Care Homes – it’s easier than you might think! Andrew Coles Product Manager a.coles@personcentredsoftware.com www.personcentredsoftware.com

  2. Mainstream Care Home Technology Use Timeline • Nurse Call • Pagers / DECT • Paper Care Plans • Administration based computer applications • Mobile Care Monitoring (MCM) launched • SharePoint • Intelligent Care • IoT smart health tech devices • Assistive tech • Office 365 2007 2018 Future? 2014 Next Gen Last Century • Desk based care planning application • Small Business Server • Rotas • Relatives Gateway • Smart health tech emerging • NHS mail • 800 care homes using MCM • Robotics • Virtual Reality • Exoskeleton • Autonomous Driving

  3. 2020 Why it is time to act!

  4. Matt Hancock, Secretary for Health and Social Care “Technology has a proven ability to radically change the world for the better – be it in finance, in education and in transport. But nowhere does technology have greater potential to improve lives than in healthcare.” (Statement on Gov.UK/Health Service Journal 12 July 2018)

  5. Care Homes’ relationship with technology Lots of people – non-digital Lots of people – limited, centralised access Lots of people – connected, sharing, live info. Last Century 2013 2014 onwards

  6. Factors Impacting Uptake of Tech

  7. Our everyday lives have changes through technology…

  8. Social Care & the Internet of Things Nurse Call Digital Assistants Point of Care Evidence Self Care Apps / Digital Therapeutics Wearable Specialist Equipment Smart health devices Electrical Appliance Sensors Tele-health/care Safety and Movement Monitoring

  9. Who can benefit? NHS saved costs Pressure was reduced on the Health & Care system Better joined up care! Joan’s safety monitored 24 hours a day Remained Independent in some ADLs Improved Health & Well-being Felt more reassured and confident Asha ran a Safe, Effective, Responsive, Well-Led and Caring service Provider reputation boosted Reduced exposure to risk Compliance and Business continuity Amy provided Outstanding Care & Support Able to spend more time caring for Joan Provided the right care at the right time Proactive care planning and the ability to monitor Joan meant that Mandy received early warning of a change Joan’s health and wellbeing Andrewreassured that his Mum was being looked after. Happy his mum’s health and wellbeing improved since moving into the home Able to stay in touch even when not physically there Residents Carers Nurses Providers Everyone Family

  10. It adds up! People Technology

  11. Vic Rayner, Executive Director, National Care Forum “The culture of care is based on a clear set of values and principles around how we should work, determine quality, support independence and deliver person centred care; we need to be clear how we embed the technological solutions that can and are delivering better care where they are used into the everyday delivery of care.” (National Care Forum, We’re going to have to run, run, run… 10 September 2018)

  12. Is it expensive? • It costs money, but It’s an INVESTMENT • Cost vs Benefit • Make the right choice • What is the cost of doing nothing?

  13. Is it hard to implement? Not if you… • Involve, educate & promote to stakeholders • Make it an engaging experience • Consider the personas

  14. What to choose? – A rough guide

  15. Choose a partner …not just a ‘software house’ • Promoting best practice • Are they dedicated to achieving same goals? • Investing in product and service • Innovative • Trusted and Engaging

  16. Implementation of Technology: 6 easy steps to success • Step 1 - Identify Primary Goal(s) • Step 2 – What are the challenges to overcome? • Step 3 – Research • Step 4 – Shop Around • Step 5 – Seeing is Believing • Step 6 – Manage the change

  17. Case in Point: Mobile Care Monitoring • Designed for the sector and the people • Very light infrastructure required • Works Offline and/or Intermittent WiFi • Minimal training needed to get started

  18. Case in Point: Mobile Care Monitoring

  19. Mobile Care Monitoring (MCM)

  20. Case Study: Wren Hall Nursing Home “The use of technology has been key to time management and freeing up staff time. We first started using technology in 1991 to have computerised care plans, so we’ve been benefiting from technology for nearly 30 years! “ “We implemented Person Centred Software’s Mobile Care Monitoring (MCM) system last year. Now all care and nursing staff carry handheld tablets, so they can record information quickly and easily and evidence care in real time. Staff embraced MCM and feel that it has made their working lives so much easier.” Anita Astle MBE Owner of Wren Hall Nursing Home ,

  21. Come and join the discussion! Search for @PersonCentredSoftware

  22. Questions and Answers Andrew Coles Product Manager a.coles@personcentredsoftware.com www.personcentredsoftware.com

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