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GroupWise Consulting Success Tricks of the Trade

SNG208. GroupWise Consulting Success Tricks of the Trade. Author: Gregg A. Hinchman Company: Hinchman Consulting. Introduction: Outline. Introduction Speaker Presentation Business Knowledge Transfer Definitions Tools Best Practices Agents System Operations Client Options

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GroupWise Consulting Success Tricks of the Trade

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  1. SNG208 GroupWise Consulting Success Tricks of the Trade Author: Gregg A. Hinchman Company: Hinchman Consulting

  2. Introduction: Outline • Introduction • Speaker • Presentation Business • Knowledge Transfer • Definitions • Tools • Best Practices • Agents • System Operations • Client Options • Miscellaneous • Summary

  3. Introduction: Speaker • Gregg A. Hinchman • Self-Unemployed Consultant, www.HinchmanConsulting.com • 11+ years of GroupWise Experience • 5 years of Clustering experience • Author: • “Success with Clustering GroupWise 7” www.TayKratzer.com • Co-Author: • “Success with GroupWise Document Management” • GroupWise Coolsolutions Articles • Consultants’ Corner • GroupWise Advisor Magazine Articles

  4. Introduction: Presentation Business • Topic • We will discuss Best Practices for implementing and supporting a GroupWise 7 system. • Format • Discussion will be led with supporting examples given. • Questions • Please hold until “Question Breaks” • Knowledge: • Advanced GroupWise 7 • Related Sessions: • Upgrades for the One-Minute Administrator • Living the Highly-Available-GroupWise Lifestyle • Clustering GroupWise 7 on OES Linux

  5. Knowledge Transfer: Definitions and Tools • Definitions • Best Practice • Consolidation = Collapsing • Move vs. Migrate • Tools • ConsoleOne • Server Consolidation and Migration Tool Kit • Monitor • Onsite Admin Pro • DNS/DHCP/SLP -GroupWise is only as good as...

  6. Best Practices: Agents • MTA • Descriptions • Agent Settings • 2nd Priority Threads • HTTP User • Network Settings • IP vs. DNS • Ports -Standard vs. non-Standard • Logging • 'Logs' directory under the Domain Directory • Verbose, Please • Message Logging • Scheduled Events -eDirectory User Sync • Primary Only, Please, unless. . . • Configuration File • /Home-Volume:\directory • /TCPINBOUND-600+ • /TCPTRUNKWIDTH-4 • Hard configure Ports/IP Addresses???

  7. Best Practices: Agents

  8. Best Practices: Agents

  9. Best Practices: Agents

  10. Best Practices: Agents

  11. Question Break ?

  12. Best Practices: Agents • POA • Descriptions • Agent Settings • TCP Handler Threads for Client/Server Processing = 20-30 users per thread (default 6) • Max App Connection = 4 per user (default =2048) • Max Physical Connections = 1 per user (default 1024) • Default CPU utilization threshold for the NLM POA is 85 percent • HTTP User • Network Settings • IP vs. DNS • Ports -Standard vs. non-Standard • QuickFinder Scheduling • Logging • 'Logs' directory under the Domain Directory • Verbose, Please • Scheduled Events -For each Post Office • Daily Disk Check -500MB -100MB • Daily Structure and Index • Weekly Contents

  13. Best Practices: Agents

  14. Best Practices: Agents

  15. Best Practices: Agents

  16. Best Practices: Agents • Post Office Sizing

  17. Question Break ?

  18. Best Practices: Agents • Gateways -GWIA • Description • Network Address -HTTP Port and TCP Port • Logging • 'Logs' directory under the Domain Directory • Verbose Please • SMTP/MIME • Bind Exclusive • Mailbomb -Set/Not Set • Undeliverable Handling -Set/Not Set • POP/IMAP • Post Office Links -Client/Server with IP Address • /HOME switch

  19. Best Practices: Agents • Gateways -WebAccess • Description • Network Address -HTTP • Logging • 'Logs' directory under the Domain Directory • Verbose Please • /LogDiskON –in the configuration file • Post Office Links -Client/Server with IP Address • /Home switch

  20. Question Break ?

  21. Best Practices: System Operations • Tools| System Operations • Routing Domains • eDirectory User Sync -Primary MTA Only • Replica on MTA server • Remote User/Password • Pending Operations • Addressing Rules • Internet Addressing • LDAP Servers

  22. Best Practices: Client Options • Client Options • Lock Down the Settings -Domain, Post Office, User • Personal POP3/IMAP • Client Mode • Send Options • Allow use of ‘Reply to All -On/Off? • Allow rules to loop -On/Off? • Disk Management -Set Limits • Security • Password Caching -On/Off? • Use eDirectory password -On/Off?

  23. Question Break ?

  24. Best Practices: Miscellaneous • Email Policies • Email Retention Policy • How many years? • What Regulatory/Statutory Requirements? • Archive Policy • What's in the 'live' GroupWise system? 180 Day -365 Day • What's archived? • Deletion Policy • Archiving • Native • 3rd Party -standards based XML like GWArchive • AntiSpam/AntiVirus

  25. Summary • Look at the Design • Tune the Agents • Get Rid of the “old stuff” • Lock down the client • Implement Policies • Keep the “live” system clean • Implement AntiVirus/AntiSpam • Plan and Document

  26. Question Break ?

  27. ADVISOR SUMMITWeb Update Page AdvisorEvents.com/cms0608p.nsf/w/cms0608ud This session WILL have updates.

  28. Thank you! Please remember to fill out your evaluation.

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