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SNG208. GroupWise Consulting Success Tricks of the Trade. Author: Gregg A. Hinchman Company: Hinchman Consulting. Introduction: Outline. Introduction Speaker Presentation Business Knowledge Transfer Definitions Tools Best Practices Agents System Operations Client Options

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groupwise consulting success tricks of the trade

SNG208

GroupWise Consulting Success Tricks of the Trade

Author: Gregg A. Hinchman

Company: Hinchman Consulting

introduction outline
Introduction: Outline
  • Introduction
    • Speaker
    • Presentation Business
  • Knowledge Transfer
    • Definitions
    • Tools
  • Best Practices
    • Agents
    • System Operations
    • Client Options
    • Miscellaneous
  • Summary
introduction speaker
Introduction: Speaker
  • Gregg A. Hinchman
    • Self-Unemployed Consultant, www.HinchmanConsulting.com
    • 11+ years of GroupWise Experience
    • 5 years of Clustering experience
    • Author:
      • “Success with Clustering GroupWise 7” www.TayKratzer.com
    • Co-Author:
      • “Success with GroupWise Document Management”
    • GroupWise Coolsolutions Articles
      • Consultants’ Corner
    • GroupWise Advisor Magazine Articles
introduction presentation business
Introduction: Presentation Business
  • Topic
    • We will discuss Best Practices for implementing and supporting a GroupWise 7 system.
  • Format
    • Discussion will be led with supporting examples given.
  • Questions
    • Please hold until “Question Breaks”
  • Knowledge:
    • Advanced GroupWise 7
  • Related Sessions:
    • Upgrades for the One-Minute Administrator
    • Living the Highly-Available-GroupWise Lifestyle
    • Clustering GroupWise 7 on OES Linux
knowledge transfer definitions and tools
Knowledge Transfer: Definitions and Tools
  • Definitions
    • Best Practice
    • Consolidation = Collapsing
    • Move vs. Migrate
  • Tools
    • ConsoleOne
    • Server Consolidation and Migration Tool Kit
    • Monitor
    • Onsite Admin Pro
    • DNS/DHCP/SLP -GroupWise is only as good as...
best practices agents
Best Practices: Agents
  • MTA
    • Descriptions
    • Agent Settings
      • 2nd Priority Threads
      • HTTP User
    • Network Settings
      • IP vs. DNS
      • Ports -Standard vs. non-Standard
    • Logging
      • 'Logs' directory under the Domain Directory
      • Verbose, Please
      • Message Logging
    • Scheduled Events -eDirectory User Sync
      • Primary Only, Please, unless. . .
    • Configuration File
      • /Home-Volume:\directory
      • /TCPINBOUND-600+
      • /TCPTRUNKWIDTH-4
      • Hard configure Ports/IP Addresses???
best practices agents12
Best Practices: Agents
  • POA
    • Descriptions
    • Agent Settings
      • TCP Handler Threads for Client/Server Processing = 20-30 users per thread (default 6)
      • Max App Connection = 4 per user (default =2048)
      • Max Physical Connections = 1 per user (default 1024)
      • Default CPU utilization threshold for the NLM POA is 85 percent
      • HTTP User
    • Network Settings
      • IP vs. DNS
      • Ports -Standard vs. non-Standard
    • QuickFinder Scheduling
    • Logging
      • 'Logs' directory under the Domain Directory
      • Verbose, Please
    • Scheduled Events -For each Post Office
      • Daily Disk Check -500MB -100MB
      • Daily Structure and Index
      • Weekly Contents
best practices agents16
Best Practices: Agents
  • Post Office Sizing
best practices agents18
Best Practices: Agents
  • Gateways -GWIA
    • Description
    • Network Address -HTTP Port and TCP Port
    • Logging
    • 'Logs' directory under the Domain Directory
      • Verbose Please
    • SMTP/MIME
      • Bind Exclusive
      • Mailbomb -Set/Not Set
      • Undeliverable Handling -Set/Not Set
    • POP/IMAP
    • Post Office Links -Client/Server with IP Address
    • /HOME switch
best practices agents19
Best Practices: Agents
  • Gateways -WebAccess
    • Description
    • Network Address -HTTP
    • Logging
      • 'Logs' directory under the Domain Directory
      • Verbose Please
      • /LogDiskON –in the configuration file
    • Post Office Links -Client/Server with IP Address
    • /Home switch
best practices system operations
Best Practices: System Operations
  • Tools| System Operations
    • Routing Domains
    • eDirectory User Sync -Primary MTA Only
      • Replica on MTA server
      • Remote User/Password
    • Pending Operations
    • Addressing Rules
    • Internet Addressing
    • LDAP Servers
best practices client options
Best Practices: Client Options
  • Client Options
    • Lock Down the Settings -Domain, Post Office, User
    • Personal POP3/IMAP
    • Client Mode
    • Send Options
      • Allow use of ‘Reply to All -On/Off?
      • Allow rules to loop -On/Off?
      • Disk Management -Set Limits
    • Security
      • Password Caching -On/Off?
      • Use eDirectory password -On/Off?
best practices miscellaneous
Best Practices: Miscellaneous
  • Email Policies
    • Email Retention Policy
      • How many years?
      • What Regulatory/Statutory Requirements?
    • Archive Policy
      • What's in the 'live' GroupWise system? 180 Day -365 Day
      • What's archived?
    • Deletion Policy
    • Archiving
      • Native
      • 3rd Party -standards based XML like GWArchive
  • AntiSpam/AntiVirus
summary
Summary
  • Look at the Design
  • Tune the Agents
  • Get Rid of the “old stuff”
  • Lock down the client
  • Implement Policies
  • Keep the “live” system clean
  • Implement AntiVirus/AntiSpam
  • Plan and Document
advisor summit web update page
ADVISOR SUMMITWeb Update Page

AdvisorEvents.com/cms0608p.nsf/w/cms0608ud

This session WILL

have updates.

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