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Water System Awareness Training

Water System Awareness Training. Preservation of Evidence. Created by the New Mexico Environment Department, Drinking Water Bureau Security Team Presented by: Name Water System Name. Evidence Protection is mostly Awareness Issues. No rocket science here What to look for

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Water System Awareness Training

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  1. Water System Awareness Training Preservation of Evidence

  2. Created by the New Mexico Environment Department, Drinking Water Bureau Security Team Presented by: Name Water System Name

  3. Evidence Protection is mostly Awareness Issues • No rocket science here • What to look for • Where to look for evidence • Why its important to protect evidence? • What’s in it for the water system? • This training/Power Point presentation is designed to be delivered by a water system to its own personnel. • Can also be delivered by an NMED contractor (NMRWA, RCAC, etc.) to water system operators, owners, board members.

  4. Objectives • Increase water system personnel awareness of protection of evidence issues. • Understanding of Awareness of law enforcement issues • Understanding the importance of evidence protection • Train water system personnel to identify where potential evidence can/will be found. • Encourage system personnel to protect and preserve evidence • Understand that law enforcement is also being trained in water system awareness.

  5. Topics of Discussion • Law enforcement (LE) issues • Types of law enforcement that may respond/investigate • Importance of evidence to LE • Importance of criminal prosecution to water systems • Identification of evidence • Protection of evidence • Creation of relationship with local law enforcement (LLE)

  6. Clarifying Statement • This training is not intended in any way to restrict or inhibit the water system from fully investigating the situation, or responding to the incident. This includes: climbing storage tanks, isolating wells or tanks, collecting samples, etc. It is only for creating awareness of the need to protect evidence and what might constitute “potential evidence”.

  7. Law Enforcement Issues • Local law enforcement (LLE) would like a pristine and untouched crime scene (TV – CSI, etc.) • Tend to view destruction of evidence as willful, negligent, possibly criminal • Unaware that water systems are mandated by law to provide safe drinking water

  8. Law Enforcement Issues (Cont’d) • Unaware that water system personnel should be the first on the scene. • Need to respond immediately • Threats or intrusions indicate possibility of unsafe water • All facilities must be checked immediately. • Breached wells, tanks, etc. must be isolated immediately • LLE must be made aware that some corruption of evidence will occur.

  9. Types of Law Enforcement That May Respond/Investigate • Local State Police • Local Sheriff • City/Town Police • FBI Joint Terrorism Task Force • EPA CID • Environmental issues • US Marshall

  10. Importance of Evidence Protection to Law enforcement • Law enforcement (LE) mandated to: • Protect the public • Investigate criminal activity • Gather evidence for criminal prosecution, make arrests, etc. • Evidence is LE’s main investigative tool to make an arrest. • Evidence is essential for effective criminal prosecution.

  11. Importance of Criminal Prosecution to Water Systems • Satisfaction of knowing perpetrator(s) caught • Sends message to locals and outsiders that the water system takes security seriously • May help thwart future threats and attacks • Sends message that law enforcement can and will arrest water system vandals/attackers • Will help water systems feel that security upgrades, emergency response preparations, etc. are important and that they are worthwhile. • Helps ensure the safety of future water supplies

  12. What is Evidence? • Anything that could help identify: • What type of individual or threat (vandal, domestic terrorist, disgruntled employee or consumer, international terrorist) • Names of perpetrator(s)? whereabouts? • What was the intent of the attack/threat? • What was the M. O. of the attacker? • If a potential contamination incident: What kind of contaminant was brought in/dumped into system? • Think Outside the Box

  13. When to Protect Evidence • Whenever an illegal act takes place at a water system facility/component • Whenever law enforcement will be called • During “Site Characterization” and damage assessment following a facility intrusion/breach/attack/threat • “Site characterization” is a methodology used whenever there is a possibility that some kind of contaminant, WMD, hazardous substance, etc. may be present at the site. The process reduces/eliminates risk of exposure to dangerous contaminants as the investigation proceeds.

  14. Who was the perpetrator? • Vandal, disgruntled employee, disgruntled consumer, domestic or foreign terrorist? • Physical evidence about perpetrator • Tire tracks • Footprints • Tools left behind • Cut locks, fences (finger prints, type of tool/bolt cutter, etc.) • Fingerprints anyplace that may have been touched • Anything personal left at site (clothing, gloves, glasses, written material, blood, etc.) • Anything else that might have been left

  15. What was the Intent of the Attack? • Contaminate the Water • What constitutes evidence? • Destroy Something • What kind of evidence to look for? • Disrupt Service • What kind of evidence to look for? • Steal something • Something missing? • Administrative/personnel attack?

  16. Contaminate the Water • Container/backpack that may have contained a contaminant (gas can, etc.)? • Personal Protective equipment? • Yellow radiation suit • Breathing apparatus • Atropine Needle (antidote for nerve gas) • Gloves, goggles/face shield, apron, body suit • Pumps, hoses? • Written material? • Any other evidence that might indicate the type of contaminant used?

  17. Destroy Something • Explosives evidence? • Fire starting evidence? • Tools/equipment left behind? • Broken/stressed material, equipment • Written materials/threats? • Any other possible, pertinent evidence left behind?

  18. Disrupt Service • Evidence of facility damage/tampering? • Evidence of well control damage? • Evidence of tampering with electrical components? • Evidence of booster pump tampering? • Evidence of system control tampering (SCADA, radio telemetry, mercoid switches, altitude valves)?

  19. Steal Something • Inventory facilities, equipment, etc. • Something missing? • Fingerprints, footprints, tire tracks, personal evidence is key to catching the thief. • Don’t corrupt any of this evidence.

  20. Administrative/Personnel Attack • If breach of Office: • Billing records • Check records for tampering/destruction • Give LE access • Other administrative assets • Computer and electronic resources • Check for tampering • Check for viruses, evidence of hacking, firewall damage • Check records and other information stored on computer • Give LE access

  21. Personnel Attack • Personnel attack • Personal grudge against someone? • Disgruntled employee? • Disgruntled consumer? • Give LE permission to interview water system personnel, access to employee files

  22. Protection and Preservation of Evidence • Once potential evidence is identified, it must be protected from disturbance and corruption. • Engineer’s plastic ribbon • Station a person at site • Some other method to keep people away • No repairs, work, etc. until site is cleared by law enforcement (LE). Water systems should not begin repairing fences, locks, doors, etc. until the entire site is cleared by LE. • LE should be shown all sites of potential evidence.

  23. Creation of a Relationship with LLE • Water systems should create a relationship with their local law enforcement • Annual tours • Meetings • Social gatherings

  24. Creation of a Relationship with LLE (Cont’d) • LLE should: • Be aware of all community water systems in their jurisdiction • Be familiar with water system management and personnel • Have water system contact information • Phone numbers, cell numbers, pagers, e-mail addresses, etc.

  25. Law Enforcement Should: (Cont’d) • Know where all water system facilities are located • Have maps to remote facilities, underground vaults, etc. • Have keys, if appropriate • Include water system facilities in random and scheduled patrols. • Be able to respond quickly and thoroughly to a water system incident • LE needs to re-prioritize, so water system attacks are near the top of their priority list.

  26. Law Enforcement (LE) Water System Awareness Training • Not much point in protecting evidence if law enforcement doesn’t respond quickly. • NMED/DWB Security team has created a LE Water System Awareness Training PPT Presentation. • The NM Emergency Operation Center (NMEOC) of the Department of Public Safety will deliver this training to LE statewide.

  27. Law Enforcement (LE) Water System Awareness Training (Cont.) • Will include: • Public Drinking Water Systems (Overview) • Water System Design • Water System Vulnerabilities • The Homeland Security Act • Critical Infrastructure vs. Vandalism • LE needs to re-prioritize their response • Needs to be aware of all CWSs and location of facilities • Include CWS facilities in routine patrols • Create working relationship with local water systems • NMED DWB Security Efforts and Outreach Programs

  28. NMED Security Contacts • DWB Security Personnel • Co-ordinator – Darren Padilla, Santa Fe DWB office, 476-8631, darren.padilla@state.nm.us • District Security Personnel • District I Albuquerque – Jerry Lewis, 222-9534, jerome.lewis@state.nm.us • District II Santa Fe – Janice Dye, Raton Field Office, 445-3621, jan.dye@state.nm.us • District III Las Cruces – Ernest Valenzuela, 524-6300, ernest.valenzuela@state.nm.us • District IV Clovis – Ben Arguijo, 393-4302, ben.arguijo@state.nm.us

  29. Questions?

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