Trends for 2009

1. 2 0 9 0 Trends for 2009 IT Governance Committee Terry Bledsoe December, 2009

2. Hardware Software Users Peripherals Capacity

3. Obama’s Technology Plan • High speed Internet available to “all of America” • Electronic medical records • Net neutrality • Government data online in universally accessible formats • Chief Technology Officer • Higher level of technical literacy to the classroom

4. Broadband in Catawba County Greatness or Mediocrity

5. What is the Definition of High Speed Internet Service? • 1.4 Definitions • High-speed Broadband Internet Access “Internet access with transmission speeds of at least 128 kilobits per second for residential customers and at least 256 kilobits per second for business customers.” • Defined by North Carolina Session Law 2000 - 149. • Since the Session Law did not state whether the rates are symmetrical (up and down rates are the same) or asymmetrical (up and down rates differ) the Technical Committee of the RIAA (the original name of the Authority pre-2004) determined that service providers offering asymmetrical transmission speeds of 128 or 256 kilobits-per-second met the requirements of the Session Law.

6. How Much Bandwidth is Needed? • Most studies indicate that America needs at least 100Mb to the Home by 2012. • European nations are already developing networks at 100Mb to 1 GB and higher. • Currently there is no known plan for 100Mb or higher to the home in Catawba County. • E-NC states the goal should be: • “The e-NC Authority and the State declare that, by 2012, North Carolina will rank as one of the top five states in the United States in both household broadband adoption and average bandwidth used per household.”

19. Closing Questions • The Commissioners have stated as a goal: • Continue strategies to create jobs through educational opportunities to make sure the workforce is trained for tomorrow’s jobs and invest in infrastructure and development of the county’s quality of life. Remain aggressive in recruiting most favored businesses to the area, and developing a multi-jurisdictional business park. Continue implementation of FORESIGHT. • Do we have the bandwidth to support this?

20. Closing Questions • The Economic Development Corporation recently did a presentation titled: • Job/Investment Target Strategy: Data Storage and IT/High Tech • Where in Catawba County does infrastructure exists to support this? • Do we have broadband services in place to the home that workers in a facility like this would demand?

21. Hot Trends for 2009 • Virtualization • eDiscovery and Document Management • Email Archiving • Data Deduplication • Mobilization: Cost and for Pandemic Disaster • Green IT • Cloud Computing , Software as a Service • Virtual Desktop Interface • Disaster Recovery – Vendors storing data • Connected Everything – Web Oriented Architecture • iPhone and so much more • Social Networks – Enterprise Social Networks • More Government Information being shared • Less techs in the field more on the back end • Customer Experience as opposed to Customer Service • Security, Risks and Compliance

22. Our Hot Projects for 2008 - 2009 • Email Archiving • Upgrading Everything • AVL, Vision Mobile, Mapping, RMS • 800 MHZ VIPER • Riverbend Tower/ Tower Painting • Expenses with Payroll • School Surveillance • Unified Payment Processing • Permit Center Replacement • Sharepoint • Facebook • Orthophotography • Pictometry

23. Pictometry Oblique Photography December 15, 2008

24. Traditional Orthophoto

25. Oblique photograph

26. Multiple Views

27. Union Square, Hickory - Orthophoto

28. Downtown – Oblique Photo

29. Traditional Residential Orthophoto

30. Residential – Oblique Photo

31. Public Safety and Planning

33. Top 10 strategic technologies for 2009Gartner • Virtualization  • Cloud computing • Servers--beyond blades • Web-oriented architectures • Enterprise mash-ups • Specialized systems( Software Appliances) • Social software and social networking • Unified communications • Business intelligence • Green IT

34. State CIO Priorities 2009 • Consolidation: centralizing, consolidating services, operations, resources, infrastructure • Shared Services: business models, sharing resources, services, infrastructure • Budget and Cost Control: managing budget reduction, strategies for savings, reducing or avoiding costs, activity based costing • Security: security safeguards, enterprise policies, data protection, insider threat • Electronic Records Management/Digital Preservation/E-discovery: strategies, policies, legal issues, opportunities for shared services, emergency preparedness • ERP Strategy: acquisition, implementation, expansion, upgrade • Green IT: policies, energy efficiency, power management, green procurement, e-waste • Transparency: open government, performance measures and data, accountability • Health Information Technology: assessment, partnering, implementation • Governance: improving IT governance, data governance

35. State CIO Technologies 2009 • Virtualization (storage, computing, data center) • Document/Content/E-mail management (active, repository, archiving, digital preservation) • Legacy application modernization and upgrade (ERP) • Networking, voice and data communications, unified communications • Web 2.0 (services, collaboration technologies, social computing) • Green IT technologies and solutions • Identity and access management • Geospatial analysis and Geographic Information Systems (GIS) • Business Intelligence (BI) and analytics applications • Mobile workforce enablement

36. Top 5 Web Technology Trends for 2009December 2, 2008 by OriFishler • Actionable Web Analytics as part of Enterprise BI and Dashboards. • Phone Browser Compatibility • Location based services • Increased reliance on open source infrastructure products and technologies • Approaching Social Networking and Collaboration in a Strategic way

37. IT Job Skills for 2009 What’s hot What’s not Programming Plain old HTML Routine coding Systems testing Support and help desk Operations -- server hosting, telecommunications, operating systems Continuity and recovery Legacy skills • Enterprise architecture • Project leadership • Business process re-engineering • Project planning, budgeting and scheduling • Third-party provider managers • Systems analysis • Systems design • Network design • Systems auditing • IT security planning and management • Storage administrator • Customer-facing application development • Customer-facing Web application systems • Artificial intelligence • Business intelligence • Data mining • Data warehousing http://www.networkworld.com/etm/2007/122007-etm-jobs-matter.html

38. Hot Jobs for 2009 • information/data architect • information security expert • data- or content-oriented business analyst • business architect • enterprise architect • vendor-management expert. • enterprise-application strategists • enterprise project manager • IT service management process analyst • business-process analysts • desktop virtualization expert • mobile operations and devices expert • storage director

39. 13 Trends In Corporate Recruiting for 2009by Dr. John Sullivan Aug 4, 2008, 6:18 am ET • Upgrading employment branding  • Reinvigorating referral programs • Renewing the focus on quality of hire  • Reinforcing the business case for recruiting • Utilizing social networks • Utilizing video • Upgrading succession planning • Using employee blogs for recruiting • Using mobile-phone recruiting • Revitalizing corporate jobs page • Using a CRM model for hiring – Customer Experience • Hiring innovators • Recruiting globally

40. Top 9 IT security threats for 2009 • Malicious Insiders (Rising Threat) • Malware (Steady Threat) • Exploited Vulnerabilities (Weakening Threat) • Social Engineering (Rising Threat) • Careless Employees (Rising Threat) • Reduced Budgets (Rising Threat) • Remote Workers & Road Warriors (Steady Threat) • Unstable 3rd Party Providers (Rising Threat) • Downloaded Software Including Open Source and P2P files (Steady Threat)

41. The top 10 2008 holiday Web threats • Bargain-Hunter Scams • Fake Charity Sites • Greeting Cards That Bring Bad Tidings • Malvertisements: Malicious Advertisements • Poisoned Christmas Shopping Search Results • Compromised High-Traffic Web Sites • Mining Personal Data - Bogus Gift Card Promos • Ecommerce Phishing • Bogus Courier Receipts That Deliver Trojans • Shopping Invoices for Ghost Transactions

45. Sources • http://www.cmswire.com/cms/enterprise-20/gartner-2009-top-10-strategic-technologies-003348.php Gartner • http://www.zdnetasia.com/news/business/0,39044229,62047187,00.htm ZDNet • http://www.capv.com/home/Multiclient/MobileImaging.html • http://www.top10dedicatedhosting.com/en/?p=458 • http://edgewatertech.wordpress.com/2008/12/02/top-5-web-technology-trends-for-2009/ • http://www.baselinemag.com/c/a/Infrastructure/IT-Trends-for-2009/ • http://www.ere.net/2008/08/04/trends-in-corporate-recruiting-for-2009/ • http://www.convergedigest.com/Bandwidth/newnetworksarticle.asp?ID=26147 • http://www.computerworld.com/action/article.do?command=viewArticleTOC&articleId=112360&specialReportId=9000100&pageNumber=1 • http://www.networkworld.com/news/2008/041708-careers-sidebar.html?page=1 • http://www.networkworld.com/news/2008/041708-careers.html?page=1 • http://www.networkworld.com/news/2008/081808-16-hot-it-roles.html?page=1 • http://dallas.4jobs.com/articles/i/ad3955/blogs/information-technology/state-cios-reveal-top-10-it-priority-lists-for-2009.htmhttp://net-security.org/secworld.php?id=6845 • http://www.sophos.com/sophos/docs/eng/marketing_material/sophos-security-threat-report-jan-2009-na.pdf • http://www.net-security.org/secworld.php?id=6836 Catawba County does not promote, endorse and is not responsible for content on any of the sites or materials referenced on this page. References are for informational purposes only and the appropriateness is the sole responsibility of the individual viewing.