Aquastar Web Portal

2. Aquastar Web Portal ISAB December 3, 2012 Agenda • Review Portal • Feedback • Communication • Soft launch _______________________________________________________________________________________________________________________________________________________________

3. Access to Web Portal _______________________________________________________________________________________________________________________________________________________________

4. Access to Web Portal Customers will log in using existing utility billing page _______________________________________________________________________________________________________________________________________________________________

5. Existing Online Billing Page _______________________________________________________________________________________________________________________________________________________________

6. Existing Online Billing Page Log in credentials will remain the same _______________________________________________________________________________________________________________________________________________________________

7. Existing Online Billing Page _______________________________________________________________________________________________________________________________________________________________

8. Existing Online Billing Page Once the portal goes live a link will be added to the existing bill page _______________________________________________________________________________________________________________________________________________________________

9. Existing Online Billing Page What name should we use for the link to the portal? Should the link go on the side, or at the bottom? _______________________________________________________________________________________________________________________________________________________________

10. Welcome Screen Aquastar allows you to view up to 13 months of your water consumption data.  Water Usage Reports display your monthly, weekly, daily and hourly consumption in a graphical format, making it easy to spot trends and compare usage. Utility Billing Data provides the same information in a tabular format that can be exported and saved to your computer. Account Options allows you to set up alerts by gallons used or based on the Town’s tiered water rates. Get Started Mouse over the bars in the graphs to see your consumption in gallons or click on a bar to get more information about your usage for that period. _______________________________________________________________________________________________________________________________________________________________

11. Welcome Screen Welcome text with link to more detailed directions Ability to select different meters Aquastar allows you to view up to 13 months of your water consumption data.  Water Usage Reports display your monthly, weekly, daily and hourly consumption in a graphical format, making it easy to spot trends and compare usage. Utility Billing Data provides the same information in a tabular format that can be exported and saved to your computer. Account Options allows you to set up alerts by gallons used or based on the Town’s tiered water rates. Get Started Mouse over the bars in the graphs to see your consumption in gallons or click on a bar to get more information about your usage for that period. Clicking on a month, will launch full dashboard _______________________________________________________________________________________________________________________________________________________________ 11

12. Water Usage Dashboard _______________________________________________________________________________________________________________________________________________________________

13. Water Usage Reports _______________________________________________________________________________________________________________________________________________________________

14. Water Usage Reports • Functionality to select charts based on: • Monthly Usage • Weekly Usage • Daily Usage • Hourly Usage • Usage/Temp Precipitation Dashboard _______________________________________________________________________________________________________________________________________________________________

15. Monthly Usage _______________________________________________________________________________________________________________________________________________________________

16. Monthly Usage Clicking on a month, will drill down into week view _______________________________________________________________________________________________________________________________________________________________

17. Weekly Usage _______________________________________________________________________________________________________________________________________________________________

18. Weekly Usage Ability to select date range Clicking on a week, will drill down into day view _______________________________________________________________________________________________________________________________________________________________

19. Weekly Usage Weekly usage bar chart reflects the most recent week at the bottom. Is this intuitive? _______________________________________________________________________________________________________________________________________________________________

20. Daily Usage _______________________________________________________________________________________________________________________________________________________________

21. Daily Usage Screen shot of calendar, to select date range for graph _______________________________________________________________________________________________________________________________________________________________

22. Hourly Usage _______________________________________________________________________________________________________________________________________________________________

23. Water Usage Reports _______________________________________________________________________________________________________________________________________________________________

24. Usage Temp Precipitation Dashboard _______________________________________________________________________________________________________________________________________________________________

25. Usage Temp Precipitation Dashboard Daily Water Usage Daily High and Low Temperature Daily Precipitation _______________________________________________________________________________________________________________________________________________________________

26. Utility Billing Data Utility Billing Data _______________________________________________________________________________________________________________________________________________________________

27. Utility Billing Data • Usage data can also be viewed in a tabular view: • Monthly Usage • Weekly Usage • Daily • Hourly Usage _______________________________________________________________________________________________________________________________________________________________

28. Utility Billing Data Customer information is displayed here. Is this useful? _______________________________________________________________________________________________________________________________________________________________

29. Utility Billing Data Monthly Weekly Daily Hourly _______________________________________________________________________________________________________________________________________________________________

30. Data is exportable Usage data can be exported to a .csv file _______________________________________________________________________________________________________________________________________________________________

31. Account Options Select alerts by tiers, or by gallon. Change email address for alerts _______________________________________________________________________________________________________________________________________________________________

32. Alerts Alerts can be based on either tiers, or gallons. Information to show estimated usage in the billing cycle _______________________________________________________________________________________________________________________________________________________________

33. Alerts Email will be sent if customer opts for an alert Still testing this functionality _______________________________________________________________________________________________________________________________________________________________

34. Communication • Fact Sheet and Brochure • Soft Launch • Bud Article, Bud TV, New Media, Email subscriber list, how to video, information on utility bill • Launch _______________________________________________________________________________________________________________________________________________________________