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IT-UNM – November 18, 09. Workstation Management @ UNM. Agenda. Workstation Management Project Purchasing New IT services. IT Thanks Participants. RFP and Dell Contract – HSC, Purchasing Hardware Standards – ASM Software Standards – HSC Image building – ASM, UL LANDesk - UL

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Presentation Transcript
agenda
Agenda

Workstation Management Project

Purchasing

New IT services

it thanks participants
IT Thanks Participants

RFP and Dell Contract – HSC, Purchasing

Hardware Standards – ASM

Software Standards – HSC

Image building – ASM, UL

LANDesk - UL

Workstation Standards – WSM Steering Committee

Image testing – ARC, ASM, Extended University, Finance Systems, Gallup, ISS, Student Life, Taos, UL

project summary progress5
Project Summary & Progress
  • Project Goal
    • Increase efficiency and value by implementing hardware, software, security and deployment standards for workstations
  • Hardware Standards
    • Standard hardware list developed
    • Dell Contract signed
  • Software Standards
    • Standard software list developed
    • Enterprise licenses purchased e.g. Microsoft CAP, Symantec
project summary progress cont d
Project Summary & Progress – Cont’d
  • Workstation Image
    • Base image built
    • Pilot rollout – ASM, FADL, LoboLab PODs
  • Client Management
    • LANDesk (application deployment, asset management, remote desktop)
    • Patch management (WSUS, LANDesk)
    • Desktop security (Symantec, NAC)
  • WSM Steering Committee
    • Rick Adcock, Dean Bernardone, Steve Campbell, Joaquin Cantu, Greg Gaillard, Mark Garcia, Dale Hendrickson, Dilek Inal
new purchasing processes
New Purchasing Processes
  • Purchasing Dell
    • Departments from LoboMart
      • Instructions - Dell Byte
    • Students via the web or Bookstore
  • Purchasing Guidelines
    • PCards
    • Purchase requests
    • Reimbursements
  • Exceptions
hardware purchase support
Hardware Purchase & Support
  • Standard & under warranty HW support free of charge
  • Non-standard & post warranty hardware support is provided on a time and materials basis, including parts and $65 per hour for labor
  • How to get the service
    • Email Hardware Maintenance or call 505. 277.8098
software purchase support
Software Purchase & Support
    • Standard SW support free of charge
    • Support limited to system level, operational functionality issues
  • How to get the service
    • Email Software Distribution or call 505.277.8122
standard image provision support
Standard Image Provision & Support
  • Hardware must meet min requirements
  • Support limited to image installation issues
  • Windows 7 coming soon!
  • $5 for software, $25 for machine install
  • How to get the service
    • Email Software Distribution or call 505.277.8122
managed workstation
Managed Workstation
  • AVAILABLE JANUARY, 2010!
  • HW & SW support
  • Image
  • Enterprise Active Directory
  • Patch Management
  • Client Management System (Software Distribution & Updates, Asset Management, Remote Control, State Technology)
  • Desktop Security (Managed Symantec client, Windows Defender, NAC)
  • Recycling (Disk Erasure, Redistribution)
  • Access to new services
  • $100/workstation one-time setup , $10/workstation monthly
  • How to get the service

- Email Hardware Maintenance or call, 505. 277.8098

new it services summary
New IT Services Summary

Hardware Purchase & Support

Software Purchase & Support

Standard Image

Managed Workstation

WSM information can be found at: http://it.unm.edu/wsm

work in progress
Work In Progress

Image provided by Software Distribution

Link to contact Steering Committee from WSM web site

ESC POD demo area

next phase
Next Phase

MAC standard image and deployment