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Secure Multi-Application Card Management The GlobalPlatform Approach Toronto Business Seminar August 2002

Secure Multi-Application Card Management The GlobalPlatform Approach Toronto Business Seminar August 2002. Steve Brown Head of Business Development BT Ignite, eBusiness Chairman GlobalPlatform, Board of Directors. Agenda. Define GlobalPlatform. Mission Vision and Objectives.

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Secure Multi-Application Card Management The GlobalPlatform Approach Toronto Business Seminar August 2002

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  1. Secure Multi-Application Card Management The GlobalPlatform ApproachToronto Business Seminar August 2002 Steve Brown Head of Business Development BT Ignite, eBusiness Chairman GlobalPlatform, Board of Directors

  2. Agenda Define GlobalPlatform Mission Vision and Objectives Strategic Plan Committees Secure Multi-Application Card Management Summary

  3. What is GlobalPlatform? An organization that: • Defines • requirements and technology standards • for smart cards • Creates • foundation for future growth • Promotes • smart card usage and adoption

  4. Agenda Define GlobalPlatform Mission Vision and Objectives Strategic Plan Committees Secure Multi-application Card Management Summary

  5. Mission Establish an open smart card infrastructure that enables Issuers from many industries to deploy and manage multiple applications through a variety of devices for their customers.

  6. GlobalPlatform Vision • Compatibility and interoperability among: • Applications • Cards • Devices • Systems Loyalty Identity Payment Access Transit Card Acceptance Device Mobile Phone Set Top Box ATM PC PDA Card Management Systems Application Servers Personalization Systems Terminal Management Systems Key Management Systems

  7. Objectives • Meet needs of Issuers from various industries • Define and promote cross-industry interoperability • Ensure broad adoption of specifications • Promote open standardsand infrastructure • Remain relevant byimproving technologies Meetneeds Openstandards Cross-industryinteroperability Broadadoption Relevant

  8. Agenda Define GlobalPlatform Mission Vision and Objectives Strategic Plan Committees Secure Multi-application Card Management Continued Focus

  9. Geographic & Regional Representation Sector Diversity Telecom Government Security / ID Retail Transport Healthcare Untapped opportunities for smart cards US Europe Australia Asia Financial Services GLOBALPLATFORM CORE New Technology Mediums Contact Cards Devices Systems Contactless Mobile PDA Emerging technologies Infrastructure Providers Application Providers Service Providers Vendors New Industry Participants Vendors Issuers Our Direction GlobalPlatform strategy for 2002-2003 is focused on achieving greater industry diversity through its Member base.

  10. Strategic Partnerships • ETSI – Partnership Agreement • STIP – Memorandum of Understanding • JCF – Close cooperation • SCA – Cooperation and support • NICCS – joint working group established, drafting MOU

  11. Agenda Define GlobalPlatform Mission Vision and Objectives Strategic Plan Committees Secure Multi-application card management Summary

  12. Secretariat Chairman of the Board Board of Directors Single vote per Director Technical Director Vice Chairman • Elected Directors – Up to 11 Full Members Strategic Director(s) Secretary / Treasurer Professional Services Membership Public Entity Member (no voting privileges) Participating Member (single committee only) (Committee voting only) Observer Member (no voting privileges) Card Committee Device Committee Systems Committee Planning Unit Marketing Centre Technical Business GlobalPlatform Organisation Full Member (all committees & Board) (single vote) Committees

  13. Planning Unit • Develop a reasoned business review and evolve an action plan based on the strategy as set out by the Board in 2001. • Address the need to balance strong business justification with advance technology solutions. • Reviewing technology initiatives in relation to the strategic plan, and ensure that the definition of requirements outlined by GlobalPlatform continues to serve the needs of its Members and that the organisation’s focus stays relevant to the needs of the smart card market. Opportunity

  14. Marketing Centre The Marketing Centre concentrates on the global image and visibility of GlobalPlatform’s marketing and communication, promotion of the existing GlobalPlatform specifications and the benefits of membership to existing and potential Members, in a bid to raise organisational awareness and expand recruitment across various industries and geographic markets. Membership & Company Growth

  15. Areas of Technical Focus GlobalPlatform delivers the complete set of smart card specifications for an end to end smart card technology architecture. CARDS Card Specifications standardize card and application lifecycle management. Card Specification v2.1 Card Compliance Program and Kit Device Specifications enable the acceptance of cards through multiple devices. Device Framework v2.0 DEVICES Systems Specifications standardize back-end systems: personalization, security, key management, application loading. Smart Card Management Systems Requirements SYSTEMS

  16. Card Committee Objectives Streamline and standardize commands for card and application lifecycle management • Enable freedom of technology choice • Support multiple applications from multiple providers in a safe, controlled environment • Allow different business and relationships models between Issuer and application providers, from Issuer-centric to provider-centric models • Enforce ultimate control by the Issuer of the card and its contents • Enable dynamic and automatic distribution of new services pre and post issuance • Facilitate portability of applications across smart cards

  17. Card Specification Freedom of Technology Choice Choice of Chip and Card Platform Identity Loyalty Choice of Applications Payment ISO 7816 Compliant and EMV Compliant Access Transit CARD MANAGER & SECURITY DOMAINS GLOBALPLATFORM API Microsoft® Windows® for Smart Cards Virtual Machine and API Java CardTM Virtual Machine and API OR Choice of Runtime Environment Other Proprietary OS Microsoft Windows for Smart Cards OS Choice of Operating System

  18. Systems Committees Objectives Standardize back-end systems infrastructure for smart card management • Identify back-end systems as well as their roles and responsibilities • Standardize interfaces between logical entities in card lifecycle management infrastructure • Standardize processes throughout card and application lifecycle management • Support a distributed implementation model that allows different entities to share information

  19. Device Committees Objectives Enable and support the acceptance of multi-application smart cards • Facilitate the rapid development and deployment of acceptance device applications • Enable coordinated development between manufacturers of card and device components of smart card applications • Enable development of portable device applications

  20. Agenda Define GlobalPlatform Mission Vision and Objectives Strategic Plan Committees Secure Multi-application card management Summary

  21. Value of the Multi-Application Card Relationship Optimization Tool: • Delivering the next generation of customer relationship management and customer self-service: leading the move from Customer Management to Customer Empowerment • GlobalPlatform = Interoperability Customer Empowerment Tool: • Granting freedom of choice and comparison-through a dynamic portfolio of personally relevant, evolving services • GlobalPlatform = Scalability Cross-Industry Applicability: • Meeting the diverse needs of Issuers across all sectors-private and public-to deliver customer, constituent and employee based services. • GlobalPlatform = Flexibility Global Utilization: • Insuring usage of services and identity, anytime, anywhere through multiple channels and touch points • GlobalPlatform = Portability

  22. Examples of Multiple Applications Loyalty Services: • E-Coupons, Rewards, Delivery of Soft and Hard Benefits, High Barrier of Entry for Competition • GlobalPlatform = Delivery Across Multiple Channels Credit & Debit Services: Cash Access, Variable Credit, Revolving Credit • GlobalPlatform = Security Across Multiple Platforms Identity Service Tool Delivering the next generation of authentication for potential elimination of chargebacks, lowering of interchange rates, fraud reduction, physical access and logical access to distributed applications GlobalPlatform= Broadening Warranty Across Networks

  23. The Multi-Application ModelGlobalPlatform’s Role Leading the migration from restrictive proprietary environments to an open, interoperable smart card infrastructure Defining and developing an intrinsic end to end, Best of Breed architecture Delivering a proven, stable solution in an emerging market

  24. Smart Card Access Project Card System Device • Personalization • Name • Organization • Email Address • Member Access • Gift Redemption • Personalization over the internet • PIN unblock over the internet • Post issuance download of applets • Access to All Member Meetings • Coupon Redemption • Badge Print out • Multi-application Smart Card • Secure Access to Member Website • Vote signage capability Based on Card Specification v2.0.1 Based on SCMS Functional Requirements v 3.3 Based on Terminal Framework v 1.5

  25. Agenda Define GlobalPlatform Mission Vision and Objectives Strategic Plan Committees Secure Multi-application card management Summary

  26. Retail Transportation Financial Services Telecom Healthcare Benefits of Member Participation Facilitate collaborative commerce and identify new cross-industry partnerships and commercial structures Define and create (customizable) standardized, interoperable smart card solutions to transcend technical barriers of proprietary systems Deliver thought leadership & strategy Government

  27. Summary • GlobalPlatform is rapidly becoming the defacto standard for multiple application smart cards • Specifications based on strong business justification • Specifications address multiple points in the value chain • Specifications reflect cross-industry interests • Membership in GlobalPlatform is open • Functional areas of focus include cards, devices and systems • Participants come from issuer, vendor, developer and technology organizations • Global participation from North and South America, Europe, Asia and Australia • More information is available at: • Web: www.globalplatform.org, • Email: secretariat@globalplatform.org • Telephone: +1-650-432-2486

  28. Steve Brown BT Ignite steve.a.brown@bt.com. chair@globalplatform.org

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