Motivation: The Key to Success. Presented by Alison Kemp Megan Myers Kara Spalding
What is Motivation? • The act or process of providing a need or desire that causes a person to act.
Understanding Human Motivation • Abraham Maslow’s Self-Actualization Theory • Self-actualization is the driving force of human personality. Before a person can achieve this he or she must satisfy other lower motivations.
Maslow’s 5 Basic Needs • Physiological • Hunger, thirst, shelter, sex, etc. • Safety • Security, protection, structure, etc. • Social • Affection, belonging, acceptance, etc. • Esteem • Self-respect, status, recognition, etc. • Self-actualization • Self-fulfillment
Who Benefits from Motivation? • Company • Employer • Team • Employee
Benefits for the Company • Increase in productivity • Increase in profits • Positive recognition
Benefits for the Employer • Gain loyal, trustworthy, and dependable staff • Develop a positive work relationship • Reduces wasted time • Turnover rate
Benefits for the Team • Comfortable work environment • Positive interaction between team members • Increase productivity • Increase profits
Benefits for the Employee • Improve individual skills • Improve self-esteem • Increase creativity • Increase satisfaction of work performance
Motivation Suggestions • Ask others for advice. • Keep those around you informed. • Look for opportunities to praise people for their work. • Look for opportunities to commend people publicly. • Handle reprimands with care.
Motivation Suggestions(cont.) • Provide opportunities for others to solve problems • Admit when you are wrong. • Identify what others do well and help them build on their strengths. • Give people responsibility to fit their capabilities. • Don’t tell employees how to do a job.
Steps for Motivation • Make a list of 3-5 things that motivate each of your employees. • Your reward system should work with each employee . • Have one-on-one meetings with each employee. • Cultivate strong skills in delegation.
Steps for Motivation (cont.) • Reward it when you see it or soon after. • Clearly convey how employee results contribute to organizational results. • Celebrate achievements. • Let employees hear from their customers. • Treat all employees equally and fairly. • Encourage educated risks
Steps for Team Motivation • Provide interaction • Weekly staff meetings • Holiday celebrations • Banquets • Special days of the week
Vocabulary for the Motivator • “I admit I made a mistake.” • “You did a good job.” • “What’s your opinion?” • “Please.” • “Thank you.” • “We…”
Advice on Motivating • Start with yourself • Always work to align goals of the organization with goals of employees • Every individual is different
Two Types of Employees • Those who are motivated to do things by planning and wanting to gain something. • Intrinsic • Extrinsic • Those who are motivated out of fear of losing something.
Myths about Motivation • “I can motivate people by myself” • “Money is a good motivator” • “Fear is a good motivator” • “I know what motivates me, so I know what motivates others” • “Increased job satisfaction means increased job performance
Motivational Quotes • “True success in life is not measured by how much you make, but rather by how much of a difference you make.” • “Learn to enjoy the things you have to do” • “One aspect of greatness isn’t pointing out the obvious to someone, rather, it’s helping them to see the obvious through their own eyes” • “Success is best attained by; First finding the impossible, Doing it, then finding the next impossible.”
References • www.obsidian.netfirms.com • www.solbaram.org/articles/motvtnsu.html • www.accel-team.com/motivation.html • www.andreasplace.com/motivation.html • www.hypnocontrol.com/123.html • www.mapnp.org/lirary/motivate.htm • bbll.com/ch26.html • www.utoledo.edu/~ddavis/maslow.htm