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Electronic Billing and Payment Trends in the U.S. and Abroad

Electronic Billing and Payment Trends in the U.S. and Abroad. International Association of Movers Conference October 9, 2013 Jeff Lineberger Asst Vice President Government Solutions. Economic Indicators Global and Domestic. Changing trade patterns : Q1 ‘13 TEU growth. Import growth rate.

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Electronic Billing and Payment Trends in the U.S. and Abroad

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  1. Electronic Billing and Payment Trends in the U.S. and Abroad International Association of Movers Conference October 9, 2013 Jeff Lineberger Asst Vice President Government Solutions

  2. Economic IndicatorsGlobal and Domestic

  3. Changing trade patterns: Q1 ‘13 TEU growth Import growth rate Source: Seabury Global Trade Database Average: 3.3% << Poor exports driven by reduction in wood exports to China North Africa Russia West Africa Eastern Europe SE Asia South Africa Gulf Levant S. Korea Central America Taiwan USA Australasia << Average: 3.3% Caribbean East Africa South America South Asia Western Europe China Japan Export growth rate

  4. Emerging Markets Helped Global Recovery • Emerging markets have helped the global economic recovery • China and India are unlikely to sustain their support since: • 30% to 50% of their GDP is investment spending, global average is 20% • China’s growth is still largely dependent on exports but this is changing • Developed economies need to step up 4 Source: Moffatt Nichol

  5. Real GDP • 1-quarter % change, annualized • Aug 29 release, Q2 = 2.5 • 3-year average • 4 • 2 • 0 • -2 • -4 • -6 • -8 • -10 • 2007 2008 2009 2010 2011 • 2012 2013 • Source: Bureau of Economic Analysis http://www.dallasfed.org

  6. Retail Outlook Source: U.S. Census Bureau, Stifel

  7. Domestic Fuel Prices Stable Source: Energy Information Administration, Stifel

  8. Payment Data Sources Source: American Shipper 2013 Transportation Payment Benchmark Study

  9. USBank Payment Solutions Updates for our IAMS / HHGs Carrier Community

  10. 2013 US Bank Freight Payment Key Initiatives Enhanced User Experience • Website re-design • Driven by user feedback • Usability design expert in place • Usability enhancements driving increased efficiency • Initial enhancements to be rolled out in 2013 • Increased Marketing Portals for our Carrier Community • Watch for additional feedback surveys 13

  11. Non Temporary Storage Update • DOD Complete • To Date: 62 DOD sites processing NTS Invoices electronically • Overall TSP community happy with process, expedited payment • Training on both DOD and TSP was a challenge and many lessons learned for future initiatives • Big Project, lessons learned can be applied to future (DPM) efforts • Thanks for all for involvement to fruition 14

  12. Direct Procurement Method (DPM) Update • Involves electronic payment of HHGs, Unaccompanied baggage, using Federal Acquisition (FAR) Regulations • USBank and DOD “White Board” Session Process Complete • Awaiting “Green Light” to begin from DOD • Target Early 2014 to start • Lessons learned from Non-Temp Storage will improve implementation • Training for Buyer and Sellers • TSP enrollment • We need your support /voice to DOD! 15

  13. Business IntelligenceReports • 15 Standard Report available to Carriers • No additional cost • Easy to run, real time, across the board Metrics • Reports can measure • Invoice Statues • Shipment Life Cycle Statistics • Service Charges • Rate Variances • On-Line Training and Quick Reference Guides • Replacement for Webfocus 16

  14. Business Intelligence Reports available for our Carrier clients

  15. Sequestration Forecasts • Outlook Forecast coming years unknown • DOD Policy changes, Sequestration, O+M Budget cuts, across the board cuts (Travel, HHGS, Freight) all will reduce Transportation spend • Budget Approval, debt Ceilings, politics • Best forecasts DOD HHGs Outlook: • Flat to Down over next few years • What future holds…….. • More cuts, impact on PCS/HHGs shipments • Troop reductions • Congressional Politics will continue • Carrier perspective: Less traffic, more competition, better rates for Buyer… • Your thoughts about Gov Forecasts for FY14?????.

  16. Total HHGs Invoices Paid Total NTS Invoices Paid

  17. HHGs/NTS Invoices Totals

  18. USBank Payment Solutions Other Product Update for our Carrier Industry

  19. Uniting the Global Payment Process European Union Facts • 27 countries • 27 tax regimes • 23 languages • 11 currencies; Euro used in 17 countries 22

  20. Global Capabilities Visibility and consolidated reporting of global spend Collaborative online work environment Managed services Shippers extend DPO with trade finance and carriers reduce DSO Automated audit and G/L coding function Localization VAT processing and support E-invoicing capabilities that meet the unique requirements of each country Consolidated invoices Compliance with European regulations Multilingual platform Customer support in 21 languages 23

  21. Global Advantages More complete, more timely supply chain intelligence Optimize global supply chain spend while reducing costs Enhanced ability to more quickly take advantage of strategic opportunities Gain awareness of developing trends for proactive planning Interpretive data for use in managing cost , spend and carrier relationships Better understanding of global spend allows you to: Compare mode / 3PL and carrier rates Identify best practices and replicate them Measure the impact of global initiatives Contribute to the global organization’s bottom line Improved staff efficiency Reduces manual, hands-on processes for European staff Promotes staff efficiencies, creating capacity for more value added activities Reduced costs from the addition of automated auditing Pay invoices accurately the first time – become a low cost shipper for your carriers Better planning of payment timing when manual processes are automated 24

  22. A Market Leader in Payments

  23. U.S. Bank Over The Road Card The only class 7-8 fuel and maintenance payment solution backed by the strength and stability of a leading bank Manage and grow your business with unmatched control, convenience and flexibility Control Comprehensive reporting Enhanced Data Capture Convenience 24/7 card program support for dispatch and drivers Integration with popular dispatch systems Flexibility Set purchase, fraud and driver monitoring parameters Acceptance Purchase fuel and maintenance at thousands of truck stops nationwide 26

  24. U.S. Bank’s Commitment to Fleet Solutions U.S. Bank Fleet Card U.S. BankAviation Card U.S. BankOne Card with fleet U.S. Bank Over The Road Card U.S. Bank One Card with fleet Launch 2010 U.S. Bank Acquisition of Voyager 1999 U.S. Bank Acquisition U.S. Xpress OTR 2012 U.S. Bank Acquisition MSA Aviation 2005 The Associates Acquisition of Voyager 1997 Voyager, Inc. Incorporated from Texaco Universal Fleet Card 1995 Multi Service Corporation Design & Launch MSA Aviation 1980 Transcard Design U.S. Xpress OTR 1993 Texaco Proprietary Fleet Card Programs 1960-1990

  25. U.S. Bank Over The Road Card Solutions • The only heavy-duty truck cards backed by a major bank • Over The Road Card • Over The Road Plus • Both card provide fleetmanagers and drivers with unmatched: • Control • Convenience • Reliability

  26. Solutions Overview

  27. Benefits ofU.S. Bank Over The Road Card Solutions

  28. Control • Flexible controls allow you to tailor-fit them to your policies • Comprehensive reporting provides visibility to a wide range of program data • Detailed data capture for every transaction • Immediatetransactionaccess via your dispatch system or online portal • Payment networks supports data and control requirements

  29. Pump prompts to match needs • A mix of required and optional pump prompts require drivers to enter your data elements prior to receiving authorizations to purchase • Fleets can select the optional prompts that best meet their data validation needs • Required Prompts • Hub/Odometer Reading • Vehicle/Unit ID Optional Prompts Trip number Driver ID Driver License Trailer ID Reefer Hours

  30. USBank Loves our Carriers! • U.S. Bank was a sponsor of the Truckload Carriers Association's (TCA) Health and Wellness Fairs held this week in observance of National Truck Driver Appreciation Week (NTDAW). Several state trucking associations partnered with participating Petro and TravelCenters of America (TA) locations nationwide to host driver events, which included a special focus on health and wellness. • Some locations had walks and exercise sessions for the drivers, while the Minnesota location offered free blood pressure and glucose testing. All the drivers appreciated the recognition and thanked the Bank for supporting them.

  31. Where are WE Going Next? • Wherever it is, WE need to go together • More than ever, we are in the “information business” as much as the transportation business. Thank You! Jeff Lineberger Jeff.Lineberger@usbank.com

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