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Enterprise Customer Service | Customer Service Software | Wolken Software

Enterprise Customer Service, Customer Service Software, IT Service Management, Customer Service Desk, Best HR Management Software, Wolken Help Desk Software

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Enterprise Customer Service | Customer Service Software | Wolken Software

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  1. WOLKEN Software Simple, scalable ,secure

  2. What is wolken and what it offers Wolken care Customer Service desk It service management Hr case management

  3. Wolken care Wolken Care comes with an in-built multilingual knowledge base that can be viewed by both your customers and agents and helps in resolving queries real time. With Wolken Care knowledge base module search, tag and find insightful articles easily in Wolken’s centralized repository for prompt resolutions.

  4. Customer Service desk Wolken ServiceDesk has multiple configurable tools that are essential for every enterprise - our knowledge base, pre-built enterprise integrations, and 24/7 backend support, ensure not only fast responses and satisfactory solutions but also a personalised experience in every interaction. Wolken ServiceDesk's omnichannel feature allows your customers to reach you via multiple touchpoints such as WhatsApp, Facebook, Twitter, E-mail, Widget etc

  5. IT service management Take control of your IT service structure by gaining a holistic viewof your configuration item lifecycle events and syncing CI changesto service request numbers while building a more effective CMDBarchitectureWolken's IT Service Management helps you stay on top ofyour business functions and resolve internal issues swiftly. Wolken'sdedicated modules for various IT processes viz. - Change Management, Incident Management, Problem Management and IT Asset Management to name a few, ensure exponential rise in productivity &employee satisfaction.

  6. HR case management Empower your greatest assets and help them resolve multiple queries with the touch of a button Employee on-Boarding Medical and other Insurance plans Leave requestsand Approvals Bonus Reviewsand Appraisals

  7. Visit our website:https://www.wolkensoftware.com/ Contact us at:# 6/2, Brigade Champak,2nd floor, Infantry Road,Union Street, Bangalore 560001. Email us : sales@wolkensoftware.com

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