Field Service Management hit by COVID-19 lockdown, some tips to run it by virtual office

1. Field Service Management hit by COVID-19 lockdown, some tips to run it by virtual office.

2. Forced by the realities of the present situation, we are all stuck in a lockdown, willingly or unwillingly. • Things have changed dramatically over the past few weeks owing to the COVID-19 pandemic, which has created chaos across the whole world upsetting the world economy. • Businesses and services except for a few, have come to a halt. Introduction

3. If you are in field sales or service management in any way, you surely like to serve your customers and protect your team or workforce, during these difficult times. • You can do this to an extent by virtualizing your office and possibly the operations, which also reduces the risks physically and financially. Here are some useful tips.

4. All those organizations able to transfer their business or service, or parts of it, on to the internet can be working online. • Forced into this lockdown situation, not only businesses but by many other sectors including governments, have adopted the ‘work-from-home’ concept. • This is when a field service management software is useful if already installed or if adopted immediately. • Check up with requirements to access your computers, or mobile devices, remotely and integrate them properly to start work digitally online. Go online, work virtually

5. Skip the paperwork for now and go digital. Step up to digital business management of your field sales & service. • Digitize most of the work, as you can, with the field service software, with no need of physical exposure to either your customer or your team (of executives). • Adopt field service management tools with more benefits to your system, like automating the scheduling of tasks and dispatching of deliverables, increasing efficiency and profit margins. Digital scheduling & Dispatching

6. If you have the right software, then most of your staff can work online – work from home, during lockdown. • However, if not be able to access important documents in your central computer at office, due to technical or security reasons, find the technology or expertise to remotely access and you have a better way of functioning Access computers remotely

7. By setting up a virtual office and online operations, via software and a mix of devices, deliver good quality of service to customers to retain or sustain your business, with no physical contact and protect your team. • If you has a field force management system that’s web-hosted and integrated with a mobile app, you simply use the communication lines to connect and work with your team from anywhere. virtual office

8. Afield force management solution like TrinetraiWayprovides, is supported by an integrated mobile app. • It offers easy accessibility online, anytime, in real-time, to boost efficiency and productivity. Get equipped with a versatile, integrated a software that merges into your system and processes. • For more info visit us @ – https://www.trinetraiway.com/.  •  Just submit an enquiry form, mentioning your requirements and Trinetra’s team will help you out with an apt solution. CONCLUSION