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Architectural Design Strategies and Tools for Achieving Improved Performance in Public Service Organizations. Samuel T. Harmon. Samuel T. Harmon. Speakers' Bio

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Architectural Design Strategies and Tools for Achieving Improved Performance in Public Service Organizations

Samuel T. Harmon

samuel t harmon

Samuel T. Harmon

Speakers' Bio

Mr. Samuel Harmon retired 10 years ago after more four decades working as a researcher, R&D engineering executive, program manager, university lecturer, and management/technical consultant in the US and overseas. He is currently developing a set of mathematics-based, expert-systems software tools useful for systems analysis and project management.

For the previous 17 years, Mr. Harmon managed economic development projects in Africa, Europe, Asia, the Caribbean under contracts with the USAID, the United Nations, the World Bank, and to member nations of the European Community. He has supervised approximately 40 Organizational-Performance-Improvement-Projects and has delivered project management training to more than 5600 trainees at all management levels from 56 countries.

Before moving overseas, Mr. Harmon was employed in technical management by various DoD aero-space contractors, working on anti-ballistic missile tracking radar systems. He served a four-year term as a member of the Advanced Research Projects Agency’s Anti-Ballistic Missile Advisory Committee.

Mr. Harmon earned an MS in Electrical Engineering from the University of Michigan. He has held research and/or teaching positions at the University of Michigan, Columbia University, Harvard University, the United States International University, and the University of Dayton. He holds US Patents for analog signal processing systems, for digital error-correcting systems applied to facsimile and high-speed communications systems, and for project management expert-system, planning methodology.

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Basic System Dimensions

System

Function

System Management

System

Architecture

System Behavior

System

Structure

System

Analysis

slide4

Enterprise As A Resource Matrix

Financial

Facilities

Needs

Enterprise Resource Conversion

Beneficiaries

Needs

Satisfaction

Information

Technology

Human Resources

slide5

Blue

White

Yellow

Purple

Yellow

Turquoise

Purple

White

Turquoise

Red

Green

Red

Green

Blue

Representational Equivalents

Geometric

Lattice

Relational

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Strategic Adaptability

Adaptability System

Resource

Development

Resource

Planning

Problem

Forecasting

Control system

Analyzing

Monitoring

Modifying

Control loop

Operation system

Input Process Output

Operation loop

Environment system

Output Process Input

slide7

Centralized Organizational System

Adaptability

Control

Unit 1

Unit 2

Unit 3

Control

Control

Control

Operation

Operation

Operation

Environment System

slide8

Decentralized Organizational System

Adaptability System

Unit 1

Unit 2

Unit 3

Adaptability

Adaptability

Adaptability

Control

Control

Control

Operation

Operation

Operation

Environment

slide9

Strategic gap

Desired Performance

Potential Performance

Performance gap

Performance

Projected performance

Time

The Performance Gap And The Strategic Gap

Strategic

Planning

Resource

Development

Planning

Operation

Improvement

Planning

slide10

Force Field Analysis And Strategic Planning

Restraining Forces

Where We Are Want To Be

Where We Are Now

Driving Forces

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Stakeholders

Stakeholders Needs

Alterables

Constraints

Objectives

Resources

Deliverables

Activities

Implementation Agencies

A System of Self and Cross Interaction Matrices

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Contact Information

Sam Harmon

samharmon@autopert.com

Carmen Watkins

cwatkins@autopert.com